Gary Crossley Ford - Service Center

Works - Oil change Quick Lane works package. Oil change and tire rotation was efficient and quick. Quoted an hour and a half and they were done in 45 minutes. Quick Lane works package. Oil change and tire rotation was efficient and quick. Quoted an hour and a half and they were done in 45 minutes. More

Fusion Vehicle follow up Had a problem with the tint on the fusion's back window. My warrenty was honored with no problems or excuses. It was taken care of efficiently. Looks Had a problem with the tint on the fusion's back window. My warrenty was honored with no problems or excuses. It was taken care of efficiently. Looks great! I am pleased. More

OUT OF TOWN CUSTOMER I WAS ON VACATION FROM WI AND HAD SOME WEIRD THINGS HAPPEN WITH MY 2016 F150. I BROUGHT IT HERE AND THEY TREATED ME LIKE I BOUGHT IT THERE. THEY WOR I WAS ON VACATION FROM WI AND HAD SOME WEIRD THINGS HAPPEN WITH MY 2016 F150. I BROUGHT IT HERE AND THEY TREATED ME LIKE I BOUGHT IT THERE. THEY WORKED WITH MY DEALERSHIP AND MADE SURE I WOULD HAVE A SAFE TRIP HOME. I CAN'T SAY THANK YOU ENOUGH!! More

Service was done quickly and they kept me informed about what needed to be done. I even got a ride home from the dealership when I dropped off my car becaus was done quickly and they kept me informed about what needed to be done. I even got a ride home from the dealership when I dropped off my car because I didn't have a way to get home. More

Great service I really appreciate having Valerie in there. She is the best! But, everyone is very nice and helpful. The waiting room needs a little updating. I really appreciate having Valerie in there. She is the best! But, everyone is very nice and helpful. The waiting room needs a little updating. More

Not having to deal with insurance My son and I was rear-ended all I had to do was to drop my car off and the payment will be directly sent to Gary Crossley, so I don't have to deal wit My son and I was rear-ended all I had to do was to drop my car off and the payment will be directly sent to Gary Crossley, so I don't have to deal with anything. Love it!!! More

Great as always Ran into an issue with tire replacement, staff went above and beyond to take care of the issue and leave us, once again, satisfied customers. Thank yo Ran into an issue with tire replacement, staff went above and beyond to take care of the issue and leave us, once again, satisfied customers. Thank you! More

Great Experience No issues with the repair. Benjamin kept me well informed at all times and allowed me to pick up my car the next day. Thanks No issues with the repair. Benjamin kept me well informed at all times and allowed me to pick up my car the next day. Thanks More

Appreciate the attention Brought my car in for some warranty work. While it was there decided to price tires. Benjamin was able to get us a really good deal on some very goo Brought my car in for some warranty work. While it was there decided to price tires. Benjamin was able to get us a really good deal on some very good tires. Also gave me a loaner car while they had my car in for work. No hassles. More

Why do i need a title? Came in for the tire sale. Excellent service, excellent price! Very impressed with the professionalism of all the staff. Keep up the good work!! Came in for the tire sale. Excellent service, excellent price! Very impressed with the professionalism of all the staff. Keep up the good work!! My new service department! More