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Gary Crossley Ford - Service Center

Kansas City, MO

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313 Reviews

313 Reviews of Gary Crossley Ford - Service Center

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December 07, 2016

Wheel bearing service Service was able to get the car in within a day of calling and over Thanksgiving weekend. Car was done when promised and at an affordable rate. More

by Berly627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Kristina
December 01, 2016

Excellent Service Chase and Valerie did an excellent job with their customer service. They were very respectful and patient with all my questions and concerns. Thank yo More

by Volleyball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase, Valerie, and Bernard
November 29, 2016

Excellent Service was great, car was done when promised and price was reasonable. I have two cars and have all the service done at Gary Crossley. More

by Berly627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Kristina
November 29, 2016

Excellent Service Kyle & Wyatt were both great at explaining everything that needed to be done and great with repair recommendations and rebate options. I would defini More

by Abbykane
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kyle, Wyatt
November 28, 2016

Quick Lane Service Dept. Always friendly staff and very helpful in explaining what service is needed and why. Doesn't pressure customers for extra services. Service with a smi More

by artmonjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cansandra
November 22, 2016

Warranty repair Both Tim and DAVE were very helpful throughout the experience Both deserve a raise! Communication was excellent Vehicle returned in s timel More

by Beagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim / DAVE
November 19, 2016

Quick lane Service Got the the Works done at the Quick Lane, also an alignment check and all my tires needed re-balancing due to inefficient balancing from another deale More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, floor manager at Quick Lane
November 18, 2016

Recall The gentleman that help us was very thoughtful and helpful. Never gave us anything that we did not need and that is very important to me. More

by Vickie53
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No other employee help us.
November 17, 2016

A1Service In and out in about an hour. The folks at the desk were courteous and knowledgeable. They kept me updated while my service was being done. More

by reno012712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
November 14, 2016

Oil change and and seat replacement I noticed a defect in my drivers seat and brought this to service attention and they reviewed the problem and to care of it asap. More

by critchey
Customer Service
Recommend Dealer
Yes
Employees Worked With
don';t know...service dept.
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