Gary Crossley Ford - Service Center

Pleasantly surprised at my last visit, I was informed my rear brakes needed replaced. I took my 2012 F150 in and got the oil change and rear brakes and all was covered by at my last visit, I was informed my rear brakes needed replaced. I took my 2012 F150 in and got the oil change and rear brakes and all was covered by my service plan. The dealership down the road that did my front brakes charged me for my rotors. The folks at Gary Crossley were able to get everything done covered by my service agreement. Needless to say they will be doing ALL of my future service work and will also be the dealership I buy my future vehicles from. More

Great service The team did a great job in fixing and getting my car back to me in a short period of time, even though it was Christmas weekend when the problem occu The team did a great job in fixing and getting my car back to me in a short period of time, even though it was Christmas weekend when the problem occured. More

Great service I have always had great service at Gary Crossley Ford, which is probably why I always buy my vehicles from them. Quick Lane is such an asset! I have always had great service at Gary Crossley Ford, which is probably why I always buy my vehicles from them. Quick Lane is such an asset! More

great I was there for a recall and oil change. They took care of both in a timely and professional manner. One employee I have to thank extra because I ha I was there for a recall and oil change. They took care of both in a timely and professional manner. One employee I have to thank extra because I had a parking pass I needed I had left in the rental car and the employee tracked me down and handed me the parking pass, saving myself fines and trips and a lot of trouble. Very polite staff. More

Fixed issues on time Good service from making the appointment to picking vehicle up after issues were addressed. I would like to know why my mileage of my vehicle was sha Good service from making the appointment to picking vehicle up after issues were addressed. I would like to know why my mileage of my vehicle was shared with an outside service that was accessed by State Farm Insurance Company. If someone would contact me regarding this issues I would appreciate it. State Farm confirmed that Gary Crossley was the source of the information. Thank you. More

Excellent customer service. Service was done to my satisfaction in a very timely manner. People are very friendly and helpful. I would not hesitate to go back. Thanks Service was done to my satisfaction in a very timely manner. People are very friendly and helpful. I would not hesitate to go back. Thanks More

Great experience Routine maintenance made easy, fast and affordable. There was no upsell, and they consulted me about all procedures. Thanks Kristina Mueller for makin Routine maintenance made easy, fast and affordable. There was no upsell, and they consulted me about all procedures. Thanks Kristina Mueller for making it happen. More

my experience No complaints and Tyler kept me informed of the process helped with a loaner. The loaner was nice and everything went smoothly. Any more problems an No complaints and Tyler kept me informed of the process helped with a loaner. The loaner was nice and everything went smoothly. Any more problems and I will return. More

Super stars of Ford Service Techs listen to you, make recommendations, don't force you to purchase thing's. Fast turnaround of vehicle's in Quick Lane...quick is the operative wo Techs listen to you, make recommendations, don't force you to purchase thing's. Fast turnaround of vehicle's in Quick Lane...quick is the operative word. More

oil change/tire switch They were fast, polite, had hot coffee, did the up dates the Ford SUV needed. It was not time to do the oil change but the oil looked dirty. I always They were fast, polite, had hot coffee, did the up dates the Ford SUV needed. It was not time to do the oil change but the oil looked dirty. I always enjoy looking at all the cars, trucks and the fire place when it is really cold. Thanks More