Gary Crossley Ford - Service Center

Service Great communication and time of visit was short. They found the issue that other dealerships could not find . Excellent customer service and attentio Great communication and time of visit was short. They found the issue that other dealerships could not find . Excellent customer service and attention to detail More

Great service Went to get a oil change at lunch time, Got through very quick because the service guy said he wanted to get it done and do lunch after! Thank You! Went to get a oil change at lunch time, Got through very quick because the service guy said he wanted to get it done and do lunch after! Thank You! More

Oil change and brakes Service was good and service rep was real good and got me in and out pretty quick. Vehicle drives good now. No problems am happy with work Service was good and service rep was real good and got me in and out pretty quick. Vehicle drives good now. No problems am happy with work More

Service For 2015 Ford Expedition Check engine light had been coming on previous couple of weeks, appears to be taken care of. Really appreciate the loaner car at no charge, very help Check engine light had been coming on previous couple of weeks, appears to be taken care of. Really appreciate the loaner car at no charge, very helpful over the couple of days needed to make sure the service issue was taken care of. More

Outstanding!. Kristina Mueller went above and beyond Outstanding! Kristina Mueller went above and beyond any service I have encountered before! A recalled part was replaced on my truck. I didn't have a Outstanding! Kristina Mueller went above and beyond any service I have encountered before! A recalled part was replaced on my truck. I didn't have a ride to pick up my truck so Kristina personally came and picked me up which was a huge help. Thanks again Kristina! More

Just a oil change! I think everyone decided to get service on monday! I called and they said no problem,they could get me in! Great job and done on time, Thanks! I think everyone decided to get service on monday! I called and they said no problem,they could get me in! Great job and done on time, Thanks! More

Great Service I made an appointment for 10 am on Jan 16th. Check in was easy and was told it would take up to an hour to perform oil change, rotate tires and change I made an appointment for 10 am on Jan 16th. Check in was easy and was told it would take up to an hour to perform oil change, rotate tires and change the wiper blades. I was back on my way 40 minutes later. They are top notch! Very friendly and helpful. More

Great Service Had a air bag light that stay on had to order parts for it. While they had the car they also fix a recall on door latches. Everything was done great. Had a air bag light that stay on had to order parts for it. While they had the car they also fix a recall on door latches. Everything was done great. More

Good service The repair work was done efficiently. Tim kept me informed as to how long the repair would take, as well as clairifying what the actual work was to be The repair work was done efficiently. Tim kept me informed as to how long the repair would take, as well as clairifying what the actual work was to be done. More

Quick Repair Had a seatbelt issue with my 2016 Ford Fusion, part ordered before I left town on a trip. I returned and checked to see if the part had arrived, it h Had a seatbelt issue with my 2016 Ford Fusion, part ordered before I left town on a trip. I returned and checked to see if the part had arrived, it had at 1100A that day. It was 230P, I ask "any chance you can get me in today to install the new part?" I live in midtown and work south, so it's out of my way to come north for service - being at the airport, I was close by. The service team said, no issues - and got me in within 30-minutes and got me on my way! Nice job Gary Crossley Ford Service Team! Kelly K. More