Gary Crossley Ford - Service Center

Oil change As always it was a good experience, friendly staff willingness to help and the speed that my truck was finished. I will come back again. As always it was a good experience, friendly staff willingness to help and the speed that my truck was finished. I will come back again. More

Works at quicklane Fast, friendly and very helpful. Thank you!! I purchased my vehicle from Gary Crossley Ford, they do all work, maintenance and service on my Escape. E Fast, friendly and very helpful. Thank you!! I purchased my vehicle from Gary Crossley Ford, they do all work, maintenance and service on my Escape. Everyone goes above and beyond. More

Really Good It took a total of 45 minutes to do the service to my vehicle. Oil change, tire, rotation, check all of the necessary checks, and top off all of the It took a total of 45 minutes to do the service to my vehicle. Oil change, tire, rotation, check all of the necessary checks, and top off all of the fluids. The staff is friendly and knowledgeable. I was offered water, coffee, or tea. I went over to the sales building and talked to my sales man and financial man. They were also friendly and of service to me. Thanks to the staff of Gary Crossley Ford. They also have computers for use and TV for use. There is q wireless network for those who have their own device that require a network. I was called when my vehicle was ready and it was washed. I was a happy camper. Johnny Caldwell More

Seat Adjustment Everything was great except the drivers seat. The seat had been moved to the extremes with every adjustment. There did not seem to be a reason for thi Everything was great except the drivers seat. The seat had been moved to the extremes with every adjustment. There did not seem to be a reason for this to happen. A test drive was not required to see or correct my problem. Do you know how long it takes to get the seat back into the position that you had become comfortable? I've had both of my cars into the shop one week apart and they both were returned with the extreme seat adjustment. So it does not appear to be an isolated incident. Stop moving my seat for the short period of time and distance you are driving my car. More

Air Conditioning problems Kyle worked very hard to get this issue (after the 3rd time) covered by my Extended Warranty. Unfortunately, I had to pay $280. the first time. It wa Kyle worked very hard to get this issue (after the 3rd time) covered by my Extended Warranty. Unfortunately, I had to pay $280. the first time. It wasn't fixed the 2nd time...but he was able to get (hopefully) the problem remedied on the 3rd visit. Kyle is wonderful to work with at Gary Crossley Ford in Liberty. More

Awesome Everybody was great, Benjamin was great I would recommend him to anybody. I tell my friends my neighbors my family everybody to go see those guys down Everybody was great, Benjamin was great I would recommend him to anybody. I tell my friends my neighbors my family everybody to go see those guys down to Gary crossley Ford More

Sercice was done when I eas told. Bought new vehicle and have service done on it. Service was done ahead of time quoted. Will come back, was trying to set up a service call and they f Bought new vehicle and have service done on it. Service was done ahead of time quoted. Will come back, was trying to set up a service call and they fit me in that afternoon, thought would have to make a appointment. More

I'll be back. My experience at Gary Crossley Ford, was all that could be expected in customer service. I have a 2012 Focus, nothing more need be said about the tra My experience at Gary Crossley Ford, was all that could be expected in customer service. I have a 2012 Focus, nothing more need be said about the transmission. They got it in and out of the shop when promised. I was told that with the new fix, of reprogramming the computer, it would take a couple of weeks for the computer to learn my driving habits. I'll give it a couple of weeks, but so far (1 week) it seems to be a slow learner. We'll see what happens. More

quick and friendly service. We have been doing business with Gary Crossley Ford since 2010. They have never disappointed us. Always quick and friendly service, and they always We have been doing business with Gary Crossley Ford since 2010. They have never disappointed us. Always quick and friendly service, and they always take time to answer any questions you may have. More

Excellence! Excellent service given by all employees who worked on my car, as well as the Service Manager who mentioned and recommendation the cleaning of the sys Excellent service given by all employees who worked on my car, as well as the Service Manager who mentioned and recommendation the cleaning of the system. More