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Gary Crossley Ford - Service Center

Kansas City, MO

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313 Reviews

313 Reviews of Gary Crossley Ford - Service Center

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October 31, 2018

Tate went over and above. We had a great experience. We did not plan to purchase a newer vehicle that day, Tate showed us a truck with leather seats and we were off and moving towards a nicer truck. We e More

by Musta
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Digital Marketing
Nov 05, 2018 -

Gary Crossley Ford responded

Thank you for the review! We are so happy to hear you had a great experience

May 27, 2018

Quick Lane The Service in Quick Lane has always been Awesome It may not be the quickest oil change but better than quick is He detail they provide on the most More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Matt ivy John
December 14, 2017

Always great service work done and very timely I have always had great service at Gary Crossley and plan on doing many more years of business I’m always impressed with their polite and Curtious s More

by Wayherman57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pacheco
November 26, 2017

Reliable Service I bought my car at Gary Crosslet Ford four years ago and it is the only place I use and trust for maintenance and service! More

by Deana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
November 24, 2017

Service I'm always pleased with quality and communication! They go above and beyond to make sure I'm taken care of. Will always use Gary Crossley for all my More

by Pam St John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Demint
November 22, 2017

Great Experience! What an outstanding service visit! Tyler at Gary Crossley Ford went above and beyond to take care of me and my vehicle. Thank you so much!! More

by Teezy38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Stout
November 21, 2017

Oil change Service was good. Only problem with me is I live@ 50 miles from dealer. Not sure I want to put all the miles in the truck when I can drive @ 4 miles h More

by Dc1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Marketing
November 20, 2017

Class Action 14M01 Shudder Issue Refused To Fix Crossley mechanic refused to fix recall 14M01 defect referenced me to a consumer class action lawsuit. www.roadandtrack/car-culture/a10316276/what-yo More

by Quality
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler and service team
Dec 08, 2017 -

Gary Crossley Ford responded

We apologize that this was a negative experience. We are having to work around the settlement of the class action lawsuit. Is there any way you can call up to the dealership and speak to the service concierge? Looking for a better resolution for you.

November 07, 2017

Car maintenance Great customer services Guaranteed service delivery on time Friendly staff Always updating customers what is needed for the car to be in good run More

by lavine 09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Marketing
October 31, 2017

Great experience and service Henry Pulliam has been a pleasure to deal with! He is the consummate professional, putting the needs of his clients ahead of himself with confidence t More

by Jaydub23
Recommend Dealer
Yes
Employees Worked With
Henry Pulliam Jr
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