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Gary Crossley Ford - Service Center

Kansas City, MO

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313 Reviews

313 Reviews of Gary Crossley Ford - Service Center

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March 22, 2016

2014 Ford Focus service Second time we've had this vehicle in for oil, filter, lube, fluids, and tire rotation. On time, great work, dependable service. We will go back to More

by Dover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know as my wife and son took it in for service
March 20, 2016

Fixed My Car Took car in because of an oil leak. In the process of repairing leak they found some other problems starting that they fixed. Nice that I won't find m More

by jhamil9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
March 19, 2016

Collision Repair The collision repair center did an excellent job in repairing the damage on the passenger door of my 2015 Taurus. you could not tell that door had bee More

by RDM123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Buck
March 18, 2016

overall great dealership Found a little issue with our 2013 Edge during the Quick Lane oil change and tire rotation. They wanted to check it out and make sure all was ok. Th More

by scrappycat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trish (for loaner car), Ben called and kept me updated, Tyler called to let me know when it was done
March 09, 2016

good service Good service in a timely manner. I will be back for oil change and tire rotation. Replacing air filter and wipers I will do myself. More

by Wolfeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
March 08, 2016

excellent service as always. Excellent service as always . Service advisors always very helpful. Really like the carwash. Convenience to the Ford dealership and service very impo More

by KC Ford Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisor
March 01, 2016

Fast lane It's a good dealership. Always fast to get the job done. They are knowledgeable and friendly and only have you fix what needs fixed not stuff that can More

by NDudding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know my wife took the car in.
February 29, 2016

brakes I did spend more time and money than I thought, but I was happy with the explanations and service. I always learn something from the employees I deal More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
February 26, 2016

Friendly Dealership I bought my Taurus two years ago with the service plan. I have loved this plan the only complaint I have is that the quick lane is always so busy. Sup More

by Pattyhairgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name remembered
February 25, 2016

Great Ford Dealership and Service Department Between my daughter and myself we have bought 11 cars over the last 10 years. Had checked all over the Kansas City area and found that Gary Crossley More

by MO Grandms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the name...was the manager of the Fast Lane service center.
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