Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
313 Reviews of Gary Crossley Ford - Service Center
Sort by
July 22, 2016
Timely oil change Had an appointment and when I got there they took the car right in and got the oil changed and even washed my car for me Had an appointment and when I got there they took the car right in and got the oil changed and even washed my car for me More
by dmcrmc
Employees Worked With
Don't remember thier names
July 04, 2016
Quality and reassuring experience From the day that I purchased our first vehicle from Gary Crossley Ford it has been a experience that offers peace of mind. Justin Savage has been our From the day that I purchased our first vehicle from Gary Crossley Ford it has been a experience that offers peace of mind. Justin Savage has been our salesman and he and his family have become friends of our family. The service department has been very friendly and easy to work with when needed. The entire experience at Gary Crossley Ford can only be described as, Top Shelf!! More
by Langko
Employees Worked With
Justin, Andrea, Wyatt
June 30, 2016
Easy to work with, very cooperative. It is always a pleasant experience at Crossley's. They keep you informed as to everything that your auto needs. I especially like the service plan we It is always a pleasant experience at Crossley's. They keep you informed as to everything that your auto needs. I especially like the service plan we purchased. More
by justplainfrank
Employees Worked With
Cassandra & Bernard
June 24, 2016
Quick Lane Service Dept. The staff is friendly and greets you when enter the door. They explain the services and cost upfront so there are no surprises. If extra service is ne The staff is friendly and greets you when enter the door. They explain the services and cost upfront so there are no surprises. If extra service is needed they explain what it is and cost and don't try pressure you into buying it. More
by artmonjoe
Employees Worked With
I didn't get a name
June 23, 2016
Service Staff was helpful and service was within the time suggested. I also appreciated the extra discount for having a first time service. Thank you for g Staff was helpful and service was within the time suggested. I also appreciated the extra discount for having a first time service. Thank you for getting it done in a timely manner. More
by terry428
Employees Worked With
Don't know their names
June 22, 2016
Great Customer Service Was having some problems with my 2014 Explorer having a hard time wanting to start. I went into the service department, where I was met by Christina, Was having some problems with my 2014 Explorer having a hard time wanting to start. I went into the service department, where I was met by Christina, their GREAT Customer service person. I told her the issues I was having and without hesitation she gathered the information from my vehicle and had them check it out. It turned out that the battery was having some problems. I had the battery replaced and they had me on the road within the hour. I have had nothing but Great Service at Gary Crossley and my salesman Gene Burgen, contacted me as soon as he found out I was in the service department. Can't beat that for nothing. More
by Explorer2
Employees Worked With
Christina, Gene Burgen
June 22, 2016
Quick Lane service Timely and thorough. Friendly service with good communication, explanation and review. Like the ability to make an appointment for service. It was h Timely and thorough. Friendly service with good communication, explanation and review. Like the ability to make an appointment for service. It was honored. In and out very timely. More
by Gloria Proffitt
Employees Worked With
Don't know names
June 14, 2016
timely and efficient Got in when they said, got out in great time. They explained what was wrong' what they did to fix it. Would recommend using their service department Got in when they said, got out in great time. They explained what was wrong' what they did to fix it. Would recommend using their service department. More
by ghoover
Employees Worked With
Benjemin Dorsey
June 13, 2016
Hard to get to Service Dept. Called at 10:50 on a Monday morning; service wouldn't answer, eventually I couldn't even get into the main telephone number. Where is everyone? Called at 10:50 on a Monday morning; service wouldn't answer, eventually I couldn't even get into the main telephone number. Where is everyone? More
by john canuteson
Employees Worked With
No one
June 13, 2016
JC's adventure The experience was good as usual. They took a little longer than I wanted but what can you expect when you don't make an appointment, just drive in. The experience was good as usual. They took a little longer than I wanted but what can you expect when you don't make an appointment, just drive in. Went and spent some time with Rick the finance guy, which is always a joyful experience. Had a couple cups of coffee and some chips free at the service center. The agent "young lady, having trouble remembering her name" is very knowledgeable about the vehicle, Told me where the vehicle was with tire ware and my service program. Also answered my questions that I had. More
by truck guy
Employees Worked With
The young lady
