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Gary Crossley Ford - Service Center

Kansas City, MO

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313 Reviews

313 Reviews of Gary Crossley Ford - Service Center

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August 14, 2016

Had air conditioning checked Although they did find my vehicle in satisfactory condition and no problems with the air...I will continue to monitor the problem. Great service overa More

by critchey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
August 12, 2016

Oil change and tire rotation I have never had a bad experience at Gary Crossley. As far as the quick lane service, I am particularly fond of doing business with Valerie, I find he More

by Robert Angle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie
August 11, 2016

Great customer service in Quick Lane I come to Gary Crossley for all my oil changes for both mine and my husbands vehicles. We have always received good service at the Quick Lane. More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cloninger
August 04, 2016

Quick Lane Service I appreciate the Saturday hours. Weekdays are too busy to get basic maintenance done. Customer Service Personnel was very courteous and helpful. My ca More

by Family Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't catch the employee's name.
August 01, 2016

Service department I got in and out on schedule and technician informed me of my air filter needing replaced and I had a fog light out and informed me what fluids were n More

by 2014F15lariatowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Moore
July 30, 2016

Very satisfied with my service I was there for a quick lane service. My car was ready before the allotted time, which set my day on a great path. Will be back More

by Fusionowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
July 29, 2016

Quick Lube Went in and my appointment got lost in the computer but they took care of me just like I had the appointment. My car was finished quickly. More

by Libbi1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick Lube
July 29, 2016

Recall service The car was ready in time and Was washed when the work was done. Making the appointment was easy as well, Everyone was curteous and the wait was shor More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 29, 2016

2nd to none! The service I receive from Gary Crossley Ford is truly 2nd to none. I am always treated with the utmost respect and I truly feel as though my busines More

by camping1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon, Tim Parnacott
July 24, 2016

Awesome employees Everyone there is so helpful and friendly. They figured out the problem with my car when another dealership couldn't. So thankful for their knowled More

by dlugo0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Aug 22, 2016 -

Gary Crossley Ford responded

YAY! dlugo, thank you for bringing us your car so that we could help diagnose the problem for it! Better yet, we're honored that you did so, because we love being given a challenge that someone else couldn't tackle! Gary Crossley Ford has one of the most educated service departments in the area, and we're ecstatic to know that we solved your problem! If you ever need anything else, don't hesitate to call or write!

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