Garvey Volkswagen

Cam provided a good experience I appreciate the time he took to show me the vehicle feqtures took to show me the vehicle feqtures More

On June 16th I had a flat tire and drove 50 miles to take my Tiguan 2014 to Garvey VW dealership for service. I could have done this closer to my house, but I trusted Garvey and I had given them a 5-star rev my Tiguan 2014 to Garvey VW dealership for service. I could have done this closer to my house, but I trusted Garvey and I had given them a 5-star review before. I trusted them because two years ago I had a cooling system flush done at Prestige WV in Stamford Ct, and they forgot to replace a clamp on a radiator hose which resulted in sudden total loos of coolant on the highway at night. I had the car towed to Garvey and they told me what they found. That is why I trusted them. The Stamford service manager denied any responsibility. The car was attended to promptly, two tires were replaced and moved from the back to the front. I picked it up two days later. When I got home, my dashboard lit up with 7 warning yellow lights: tire pressure, traction control, steering, ABS brakes, head lights steering, air bag… all of which I learned are related to wheel speed sensors. I took the car back immediately. This time Garvey evaluated the car and said the problem had nothing to do with their repair, but if I was willing to pay 154$ for a diagnosis they could find out what was wrong with it. After the diagnosis work, they said that 2 speed sensors, one on a front wheel and one on a back wheel failed simultaneously, by an incredible coincidence with their work on all four wheels, but it had nothing to with it and it was sheer coincidence. The repair cost would be 1600 dollars. I objected to that conclusion, but I asked the service advisor to order the parts and fix the car. I completed the evaluation report emailed to me by the service manager and gave them a1-star review. My review was never published. After that my phone calls and messages to the dealership would not be answered or returned. If I asked for the service manager, I was transferred to the service advisor, who told me I was a disgruntled customer. Eventually, after complaining to VW US, the service manager called me, and I was able to pick up my car on July 21. My car was held for more than 5 weeks, the flat tire cost me 2000 dollars. I do not intend to go back there again. This was my second Tiguan and I love the car, but I will not buy a VW again; I do not have a dealership I can trust within 50 miles from my house. More

It was a long wait for our ID. 4 but worth it. Tom Belden was a pleasure to work with from the very first day we stopped in at Garvey VW just to enquire (turned out he had one on th 4 but worth it. Tom Belden was a pleasure to work with from the very first day we stopped in at Garvey VW just to enquire (turned out he had one on the lot that we could drive but we needed to wait for an AWD) right up to the day we drove off with ours. We cannot recommend Tom and Garvey VW more highly! More

I have purchased multiple cars from Garvey. Eric S.has arranged the sale of the cars.Eric is very attentive to customer needs.He was able to locate a Premium Tiguan even in light of supply chai Eric S.has arranged the sale of the cars.Eric is very attentive to customer needs.He was able to locate a Premium Tiguan even in light of supply chain challenges and chip shortages. When going back to Garvey...Eric is the one I will see! More

Highly recommend Garvey VW. Just completed initiating my second lease of a VW with Brian McMenimen who is fair, efficient and highly knowledgeable of the business. He understa Just completed initiating my second lease of a VW with Brian McMenimen who is fair, efficient and highly knowledgeable of the business. He understands his customers. I don’t like protracted negotiations and Brian worked with the business manager to get me the fairest price he could. Both cars I leased were quickly available. In short, I got what I wanted in both cases and have nothing but good things to say about Garvey, and particularly this sales rep. More

Eric made buying my Tiguan very simple and enjoyable. I definitely recommend him and his team to everyone I know! I definitely recommend him and his team to everyone I know! More

Had a great experience with Adam in getting my new Atlas I have been wanting. Incredibly easy process. I have been wanting. Incredibly easy process. More

Excellent place to do business. Adam, Martin and everyone else were so friendly and easy going! Thanks a whole bunch! Adam, Martin and everyone else were so friendly and easy going! Thanks a whole bunch! More

Worked with Justin looking into new VWs, easy communication, transparent pricing, normally a process people dread, and this was a great experience. communication, transparent pricing, normally a process people dread, and this was a great experience. More

Justin was awesome! He made my car buying experience seamless. He took what can be a stressful experience and made it enjoyable, not to mention I love my new car! seamless. He took what can be a stressful experience and made it enjoyable, not to mention I love my new car! More