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Garvey Kia

Queensbury, NY

4.6
504 Reviews
Call Dealership (518) 793-3488
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483 Quaker Road

Queensbury, NY

12804

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504 Reviews of Garvey Kia

June 25, 2026

Garvey Kia is fantastic, clean, and has amazing customer service by far. John Starling is an outstanding salesman. He made the process easy and relaxing. He gets 20 stars. ⭐️ More

by Samantha Record
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Starling
Report | Print
Jun 25, 2026 -

Garvey Kia responded

Thank you for the fantastic review! We’re so glad you had such a positive experience with our team. It’s wonderful to hear John made the process easy and relaxing while providing outstanding customer service. We truly appreciate your kind words and your 20-star rating. Thank you for choosing Garvey, and enjoy your new vehicle!

June 25, 2026

John Starling is a great salesman who really helped me a lot! He’s honest, friendly and always there! More

by cory_fortin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Starling
Report | Print
Jun 25, 2026 -

Garvey Kia responded

Thank you for the great review! We’re so glad John was able to help and provide such a positive experience. His honesty, friendliness, and dedication to his customers are what make him such a valued member of our team. We appreciate your kind words and thank you for choosing Garvey!

June 24, 2026

If I could give negative stars I would! ! Service guy refused to help us apply for a goodwill assistance for our 2013 kia Optima with paint pealing everywhere!!! Snow White Pearl paint!! Hug More

by Nicey2u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Brown
Report | Print
Jun 26, 2026 -

Garvey Kia responded

We're sorry to hear that you left feeling frustrated. We understand how disappointing it is to experience paint concerns with your vehicle, especially when you're hoping for manufacturer assistance. Our dealership is required to follow Kia's warranty and goodwill guidelines. The paint warranty on your 2013 Optima expired many years ago, and goodwill assistance is determined by Kia based on factors such as the vehicle's age, repair loyalty and eligibility. Unfortunately, a 15-year-old vehicle does not qualify under the current goodwill criteria, so we were not able to submit or obtain coverage on your behalf. Our goal is never to dismiss a customer's concerns, but rather to provide accurate information about what options are available. We're sorry if that was not the experience you felt you received. If you would like to discuss your visit further, please contact our Service Manager directly. We would be happy to review your concerns and answer any remaining questions.

Jun 26, 2026 -

Nicey2u2 responded

It’s 13 years old and it’s a well known issue and Corporate said you had to file for goodwill and you refused to!!! Corporate knew how old the car was and told me to have you file for me!!! So you are a liar!! You literally told us you wouldn’t file because I had my oil changed somewhere else!! Horrible people!!! Don’t buy Kia!!! Lesson learned!!

April 27, 2026

Our experience at Garvey Kia with John Starling was wonderful. He should be named salesman of the year! Thanks again John. Mary Lou Loomis More

by marylou.loomis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Starling, Tom Belden
Report | Print
Apr 28, 2026 -

Garvey Kia responded

Thank you, Mary Lou, for the wonderful review! We’re so glad John made your experience such a great one. We truly appreciate your kind words and hope you enjoy your new vehicle! Thank you for choosing Garvey!

April 23, 2026

Was extremely happy with the service I received and would highly recommend them to anyone More

by Ludraina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Depew
Report | Print
Apr 23, 2026 -

Garvey Kia responded

Thank you for your kind words! We’re so glad you were extremely happy with your experience. We truly appreciate your recommendation and your support! Thank you for choosing Garvey!

Apr 23, 2026 -

Ludraina responded

My service was perfect, the employees were very considerate and let me know what was going on. I would highly recommend them above all other Kia Dealers.

April 19, 2026

For my 6-month service appointment, I was assisted by Brittney Trifaro, who was awesome! Garvey Kia: please assign my Seltos to Brittney for all appointments, if possible. She was knowledgeable, prof More

by pjpinion58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Trifaro, John Starling, Kevin Baker
Report | Print
Apr 20, 2026 -

Garvey Kia responded

Thank you for the great review! We’re so glad Brittney provided such a knowledgeable, professional, and courteous experience during your visit. We understand how valuable it is to work with someone you trust, and we’ll certainly do our best to accommodate your request for future appointments. We appreciate you choosing us and look forward to seeing you again! Thank you for choosing Garvey!

March 31, 2026

Tom Belden was great to work with, he made the process of buying a Kia Niro very quick and easy. More

by SHQH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Ramsey, Tom Belden, Adam Schroeck
Report | Print
Mar 31, 2026 -

Garvey Kia responded

Thank you for your kind words! We’re glad Tom made your buying experience quick and easy. Enjoy your new Kia Niro, and thank you for choosing Garvey!

March 30, 2026

I recently had my Kia serviced at Garvey and the entire experience was very professional and positive. Kyle was their service representative and he was great. I highly recommend them! More

by barbarakessler42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Larry Brown
Report | Print
Mar 30, 2026 -

Garvey Kia responded

Thank you for sharing your experience with us. We are so glad to hear your service visit was professional and positive, and that Kyle took great care of you throughout the process. We truly appreciate your recommendation and your support. Thank you for choosing Garvey!

March 22, 2026

John at Garvey KIA is very professional and knowledgeable. He made the process of acquiring our new Sportage EX most enjoyable. John has respect for his customers and goes the extra mile to ens More

by colraymond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Starling
Report | Print
Mar 23, 2026 -

Garvey Kia responded

Thank you for the wonderful feedback. We are so glad to hear John made your experience enjoyable and took the time to ensure all your needs were met. Congratulations on your new Kia Sportage, and we truly appreciate your support. Thank you for choosing Garvey!

March 05, 2026

Came in with some issues and they took some of my frustration and took care of problems and when I left with a great feeling great job service department More

by Millerkevin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Garvey, Larry Brown
Report | Print
Mar 06, 2026 -

Garvey Kia responded

Thank you for sharing your experience with us. We are glad our service team was able to help resolve the issues and turn your visit into a positive one. We truly appreciate your trust in our service department and look forward to assisting you again whenever you need us. Thank you for choosing Garvey!

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