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Garvey Hyundai North

Plattsburgh, NY

4.9
1,422 Reviews

271 Tom Miller Road

Plattsburgh, NY

12901

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1,422 Reviews of Garvey Hyundai North

September 12, 2012

I went looking for a car one night after dinner. When I pulled in to the parking lot Terence greeted us with a friendly smile and said can I help you. It was late and close to closing time but he gave us More

by fosterssports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Barrett
Oct 08, 2012 -

Garvey Hyundai North responded

Dear Julie, Terence is a really great guy and is an asset to our store. He really takes his time with our guests and tries to make them feel comfortable and help them find the perfect car. Your recommendation to your friends and family means a great deal and we will certainly work as hard for them as we have for you. Congratulations on your new car and please don't hesitate to call us or stop by for anything. Sincerely, Nathan Smith, GM

September 11, 2012

I love my new 2013 Veloster...and Brad is an amazing sales person!! I have given his name to several individuals. i would recommend anyone that is looking for a new or used car to go see Brad and Garve More

by Beattie26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bernard
Oct 08, 2012 -

Garvey Hyundai North responded

Dear Beattie26, Those Velosters are a really neat little car! I bet, by now, you have had a pile of compliments on it. Thank you for choosing us to buy your new car and thank you for taking the time to write a review for is. You kind words are the kind of advertising that cannot be bought, it must be earned. Please come see us again for any and all of your automotive needs. Sincerely, Nathan Smith, GM

September 10, 2012

Very pleasant experience, but then most of the negotiations were done on line and there was no trade-in to haggle over. Once a price was agreed upon there was no hitches or hidden add ons to pay More

by Maureen41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Brunelle
Oct 08, 2012 -

Garvey Hyundai North responded

Dear Maureen41, Thank you for taking the time to write us a review. Negotiating online does take a lot of time out of the process. I am sorry that we couldn't get the deal delivered to you right then and there. We sell a lot of cars into VT, but without a trade, we can't transfer plates. At any rate, I am glad that Adam was easy to talk with and that he got everthing squared away for you. Congratulations on your new car and please keep us in mind for any automotive needs you may have. Sincerely, Nathan Smith, GM

September 04, 2012

I recently purchased a 2011 Subaru STI . The salesman Brad was very fast and precise on everything from the trade in , to the financing and insurance . I saw the car advertised on there website and email More

by kyle.mulverhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Brad Bernard
Oct 08, 2012 -

Garvey Hyundai North responded

Kyle, Congratulations on your new car! That car is a rocket ship and when it arrived, the salespeople were begging to test drive it. Rest assured, nobody but my salesmanager were allowed to drive it. Thank you so much for taking the time to write us a glowing review. Your kind words mean a lot and word of mouth advertising just can't be bought. We all look forward to doing business with you again in the future, and...keep that thing under 100mph. Sincerely, Nathan Smith, GM

September 02, 2012

My Son and Daughter-in-law just purchased a new Elantra GLS sedan. I was so impressed with the quality and price upon seeing their vehichle. So, when I learned of their great experience, I mentioned I mig More

by Dondelar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bernard
Oct 08, 2012 -

Garvey Hyundai North responded

Dear Dondelar, I love hearing that you came back to us after shopping around. Competition is so important when you are looking at vehicles and it is important to us that you make sure our car is the right car for you. Combine that with a salesperson who really makes you feel comfortable, and your buying experience can be very satisfying. Thank you so much for taking the time to write us a great reveiw. We sincerely appreciate your business and look forward to being your dealer for many years to come. Sincerely, Nathan Smith, GM

August 31, 2012

Just came back from an excellent experience at Garvey North. All the people that helped me at Garvey North, especially Dick D, were extremely helpful and patient. I traded my 2004 VW Golf for a 2005 Pont More

by regaspra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2012 -

Garvey Hyundai North responded

Dear regaspra, You touch on something that is really important. People that have never purchased a car from a dealership before can come into the experience terrified because of the terrible reputation that "car salesman" have. At Garvey, we are so very aware that we must always work hard to exceed expectations because people are often looking for reasons to prove the stereotypes correct. My staff is well-trained, love their jobs, and really enjoy helping our customers find the right car, first and foremost, at a great price. I am so pleased we made the experience a fun one for you and we appreciate your choice to do business with us. Sincerely, Nathan Smith, GM

August 27, 2012

Our experience started out with an exceptional experience with being introduced to the salesman Brad. His knowledge and respectfulness to us as a customer helped us be more acceptable to consider the automo More

by rdsilver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bernard
Oct 08, 2012 -

Garvey Hyundai North responded

Mr. & Mrs. Silver, You really took some time to write a detailed and comprehensive review. You really noticed all the people that take part in making your experience a good one. That feels really good, knowing that our hard work and concentration on your needs and happiness are appreciated. It certainly doesn't hurt that I have a great staff of people that seem to really enjoy their job. Thank you so much for taking the time to write this glowing review. We really appreciate it and appreciate your business. Sincerely, Nathan Smith,GM

August 23, 2012

Very friendly sales person. Worked very hard to make the deal work for us. The car we purchased has exceeded our expectations. We will be sure to recommend. More

by nancy.b.mcdowell.5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Barrett
Oct 08, 2012 -

Garvey Hyundai North responded

Dear nancy.b.mcdowell.5, Thanks for taking the time to write us a review. It means a great deal that you intend to recommend us to your friends and family. Word of mouth advertising is priceless, as you can't buy it, but you can earn it through hard work and a concentration on your customers. We look forward to working with you again many more times into the future and appreciate your business. Sincerely, Nathan Smith, GM

August 09, 2012

Garvey Hyundai really took the time to find me the perfect car. It took me several months to find the right one. Brian was very easy to talk to and made the whole experience very easy. I went throught More

by tyler-brodysmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baker
Oct 08, 2012 -

Garvey Hyundai North responded

Dear Tyler-brodysmom, That is wonderful news that you love your car. Helping you buy a car that you will love today and years from now is really our goal at Garvey Hyundai. The price is important, but nobody likes paying for something unless it is what they really wanted. Brian is a great guy, an asset to our dealership, and really takes his time with our guests. Thank you for the kind words and for chosing to do your business with us. Sincerely, Nathan Smith, Gm

August 02, 2012

i am a retail jeweler and i know the "game " terence was a straight shooter and i will recommend garvey from now on I have never bought a car without going back and forth on the price ( i do my More

by patrick0123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Barrett
Oct 08, 2012 -

Garvey Hyundai North responded

Patrick, Buying vehicles should be fun, but it is a lot of money out of your pocket and we realize the commitment that takes. I am pleased that Terence took great care of you and thank you for chosing to do business with us. We appreciate the kind words and look forward to working with you again in the future. Sincerely, Nathan Smith, GM

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