Garnet Volkswagen

I have given Eric and his team a 5 out of 5 because they know customer service. They realize the importance of developing a relationship beyond the sale. This is my second vehicle from Garnet VW and the p know customer service. They realize the importance of developing a relationship beyond the sale. This is my second vehicle from Garnet VW and the pre and post sales experience has been exceptional. Service is very accomidating and frendly as well, which surprised me given the fact that service is now included in the vehicle purchase price. These guys are professional and a pleasure to work with, I will definately be back without hesitation. I've even convinced my CEO to lease our company vehicles from Garnet VW. Eric, keep up the great work at Garnet VW. More

The service was great. Natasha was a good salesperson - informative and not an aggressive salesperson. The car selection was great. The price of the cars were very competitive. I traveled about an hour informative and not an aggressive salesperson. The car selection was great. The price of the cars were very competitive. I traveled about an hour and a half and bought a car the day I went down. I would recommend them to anyone looking for a VW. More

garnet vw has great service and a friendly staff. i checked around for a while before purchasing and nobody could beat the price and the overall experience was top notch. I highly recommend this deale checked around for a while before purchasing and nobody could beat the price and the overall experience was top notch. I highly recommend this dealership to everyone who is looking for a VW or any other car out there. jordan clarius was most helpful and very patient as I made my decision. More

Fast, friendly customer service. No haggle pricing. We leased a Jetta and then returned a year later and traded in our Ford on a New VW Beetle. We will be back when our lease is up and plan on leasing fro leased a Jetta and then returned a year later and traded in our Ford on a New VW Beetle. We will be back when our lease is up and plan on leasing from this deler again. AJ was our sales guy and he was great. I even referred my sister to him and she bought a Jetta wagon. More

My experiences at Garnet VW have always been enjoyable. Jordan was great & friendly. He found me exactly what I was looking for in a used car! Which is why when I needed an upgrade, I went back to him! H Jordan was great & friendly. He found me exactly what I was looking for in a used car! Which is why when I needed an upgrade, I went back to him! He was able to get me exactly what I needed for my trade ins. And made me feel like I was his only customer at the time, even if the store was swamped! I highly recommend Garnet VW, and even more highly recommend Jordan, to anyone I know that has been looking for a car! More

Fresh out of college, I was ready to purchase a new car. People had always told me that buying a car was a terrible experience and that I would basically have to fight to the death in order to come out ali People had always told me that buying a car was a terrible experience and that I would basically have to fight to the death in order to come out alive. Before I visited Garnet, I shopped around at FIVE other local dealerships. The other dealers kept trying to sell me a 2010 model as it would give me a 0.9% financing rate and it would be less expensive. However, I wasn't searching for a 2010, I wanted a 2011 and wouldn't settle for anything less. When I was at the fifth dealership, I thought that I had struck gold as they had the vehicle I wanted in the color I wanted with the packages I wanted. Then I saw the price and it was slightly over what I wanted to pay but I figured I would suck it up and deal. My friend and I were chatting about the difficulties of purchasing a car when he told me that I should get in touch with Jordan Clarius at Garnet VW. Seeing as this would be the SIXTH dealer I had visited, my patience was running thin and I just wanted this process to end, NOW. The previous dealer I visited was kind enough to copy the window sticker for me and I decided to take it with me in hopes that it might serve as leverage. When I stepped foot in Garnet, I was promptly greeted and treated with respect. Try going into a BMW dealership and getting any respect as a person under 25 - it won't happen. Jordan and I chatted about what I was looking for and he assured me that it would be no problem locating the vehicle I wanted. I presented the window sticker to Jordan and he told me that this particular vehicle was actually on their lot! The previous dealer would have had to perform a dealer to dealer trade and because of this, Jordan was able to give me an even more competitive price. After test driving and inspecting the vehicle, I signed the papers that afternoon. Jordan and his team were helpful, friendly and best of all NOT PUSHY. They were interested in making me comfortable with my purchase and helping me understand the paperwork. I didn't feel rushed or pushed to make a decision that afternoon, it just so happened that I was ready to make the down payment and put this process to bed. If it weren't for Jordan and his awesome team at Garnet, I would have ended up paying more and more importantly I would have been uncomfortable and unhappy. Overall, I would highly recommend dealing with Jordan Clarius @ Garnet VW. Jordan and his team work hard to make you feel comfortable with your decision. They gave me their best offer right out of the gate and it worked out for both parties. No games, no gimmicks, no stereotypical car salesman jargon that nobody understands. I had no idea buying a car could be so painless. More

I met Jordan outside of the dealership, and when I was in need of a car he got me what I was looking for at a price that was right. When I experienced trouble with the car Jordan worked with Zach to ensure need of a car he got me what I was looking for at a price that was right. When I experienced trouble with the car Jordan worked with Zach to ensure everything went smooth. Zach was very sympathetic to the problems I was facing, and thankfully everything was either covered under the warranty or due to a VW recall*. Although whatever techs were working on the car at the time seemed to be inexperienced** I am pleased with the end result. *Due to cam/lobe/injector problems my car was at the dealership 5 times in the first 6 weeks I had it. **I diagnosed the problem 3 visits before the techs figured it out. More

It is overall a very pleasant experience working with Erich to purchase the GOLF TDI. He's very responsive, patient, and informative. He answered all my questions during the purchase process, and made Erich to purchase the GOLF TDI. He's very responsive, patient, and informative. He answered all my questions during the purchase process, and made sure all my concerns are answered and resolved. More

The saleman we dealt with was extremely knowledgible and helpful. The entire organization went over the top to provide excellant service both during and after the sale. So well my wife and I purchased two helpful. The entire organization went over the top to provide excellant service both during and after the sale. So well my wife and I purchased two new vehicles and 0ne used car from them. I also drove 85 miles from NJ to Pa. because they had the best deal and price. More

I have bought 3 vws from Garnet and Jordan Clarius. Couldn't have been a smoother, easier transaction. I shopped around and received the best price available at Garnet and Jordan made the whole proces Couldn't have been a smoother, easier transaction. I shopped around and received the best price available at Garnet and Jordan made the whole process pain free. I would definitely recommend Garnet & Jordan to anyone looking to buy a VW. Maureen More