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Garnet Volkswagen
West Chester, PA
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213 Reviews of Garnet Volkswagen
I recently leased a 2011 VW Jetta with Garnet and I was very satisfied with the service I recieved. The salesman that helped me was Erich Smith. Before talking with Erich I was nervous to talk with car s very satisfied with the service I recieved. The salesman that helped me was Erich Smith. Before talking with Erich I was nervous to talk with car salesmen because of how they sometimes pressure you. Erich used a pressure free approach and made my whole car buying experience very stress free and pleasant. I would definitely recommend this dealership. The whole staff was very friendly and made my car-buying experience very comfortable. More
The most comfortable car dealer visit I have ever experienced. I came there for a certified pre owned Jetta wagon or Routan after emailing with Natasha. They were friendly, relaxed, efficient and kno experienced. I came there for a certified pre owned Jetta wagon or Routan after emailing with Natasha. They were friendly, relaxed, efficient and knowledgeable. Natasha was honest and upfront with me about the bottom line pricing and truly knows everything about these cars. I came there with pre-approval financing and was hesitant to go through a new application process but Kyle and Gerald made it quick and easy and ended up getting me a better rate with a local bank and treated me with respect and fairness (given I do not have a tier one credit score). They offered additional warranties and protections but did not push me into buying them. Great price, great warranty, great car, great financing and great team. After visiting many other dealerships all week before going to Garnet. I am glad that I made my purchase with them. I am still surprised how simple and comfortable the experience was. We will be back for our next car purchase, Thanks Natasha! More
We test drove a 2010 VW Jetta TDI at Garnet last year with no hassles or sales hype! We have also been on the internet checking out Jetta reviews. 2 weeks ago my wife, host student, and son spoke with E with no hassles or sales hype! We have also been on the internet checking out Jetta reviews. 2 weeks ago my wife, host student, and son spoke with Erich about the 2011 Jetta TDI. Finally, this past Saturday, 28 Feb 2011, I called Kyle, sales mgr at 2pm; test drove the TDI at 4:45pm, spoke with Erich for about an hour about all features of the Jetta, at 6:30 (after closing time) we were making the deal, and by 7:30 pm and hour plus after closing time, I was driving home in our new 2011 Jetta TDI! Thanks to Erich for all the info, to the sales mgr Kyle for his help, and to the finance guy, Gerald! We love our new VW!!! More
I got exactly what I was looking for. The price was right. The people I worked with treated me like family. I will recommend Garnet and Erich Smith in particular to anyone looking for a car. Buying a c right. The people I worked with treated me like family. I will recommend Garnet and Erich Smith in particular to anyone looking for a car. Buying a car was actually fun. I have been informed that my review is too short. I am truly sorry. Short and sweet is the best. I can't wait to pop the top and rock in my new georgeous VW Eos. This is a car that will soften the deutscher mindset. I knew what I wanted and was willed to pay. Erich Smith provided the goods. Life Works.....perfectly....everytime. Everybody wins.Drop buy and have the experience of watchng the top fold into the trunk. It will be a humbling experience. Grown men have been know to sob during the transition, I understand that there will be a wild debacle when we all find the vehicle that enables the wild child in all of us. Go to Garnet VW to begin to explore your wild child. More
With Jordan's help I found a Jetta. Jordan made the whole experience a pleasure. He will treat you with the utmost respect. There was only one car between ME & FL, in the configuration that I wanted, and he experience a pleasure. He will treat you with the utmost respect. There was only one car between ME & FL, in the configuration that I wanted, and he tracked it down. Great stuff! A big kudos! More
Everyone at this dealership was great! I've been to 4 in the last week and finally got my car at Garnet. Both Kyle and Eric were extremely helpful and made the process very comfortable for me. Not only do I the last week and finally got my car at Garnet. Both Kyle and Eric were extremely helpful and made the process very comfortable for me. Not only do I love my car, but Garnet is definitely a place I will come back to for service. I've had so pretty bad experiences at dealerships and it was refreshing to work with real people who reall try to help and work with you. I would definitely recommend this dealership and make sure you ask for Eric! More
I had no time to go around and visit dealerships. I purchased a new VW GTI for my son. He went around and drove the various cars in his price range and selected the GTI. I contacted five dealers via purchased a new VW GTI for my son. He went around and drove the various cars in his price range and selected the GTI. I contacted five dealers via the internet. Garnet responded with the best price, best financing and friendly service. I walked in the dealership for the first time with my check, all was ready and I drove away in a new GTI, no hassle. Natashia Stevens, the sales person, took care of everything and was very friendly and knowledgeable. I would definitely recommend this dealer to others. The other four dealers only responded with notes that said "stop by" and we will make you a deal. More
It was a pleasure working with Erich Smith. He was very patient, helpful and honest. He did not pressure me at all and treated me in a very friendly manner. Garnet promised to fix a dent in my new car and patient, helpful and honest. He did not pressure me at all and treated me in a very friendly manner. Garnet promised to fix a dent in my new car and Erich promptly followed up with me to set up the appointment. He was waiting for me with the keys to my loaner and did not take any of my time. I would be happy to refer my friends to Erich. More
Choosing a new car isn't an easy process. After searching around at several dealerships I ended up stopping in at Garnet VW. When I arrived on the parking lot, Natasha came out to greet me. Right searching around at several dealerships I ended up stopping in at Garnet VW. When I arrived on the parking lot, Natasha came out to greet me. Right away I liked the laid back vibe she gave and her knowledge of VW's. The customer service she provided blew away the other VW dealer in town I had stopped at earlier in the day. She was also very straight forward and helped me choose the right car for me. I also feel that if I ever have any issues with vehicle that she'll do her best to help me out regardless of the situation. Overall I highly recommend dealing with Garnet and Natasha herself. More
The experience was overall very enjoyable. The deallership was very friendly. They allowed our dogs to come in. Jordan was an excellent salesman.Anyone I know interested in a vw I wouldrefer. The deallership was very friendly. They allowed our dogs to come in. Jordan was an excellent salesman.Anyone I know interested in a vw I wouldrefer. The price was excellent. Garent was upfront with their pricing from the beginning. Overall I am very happy with the deal and the experience More