Volkswagen Reading - Service Center

Nate is always so friendly and helpful. I had brought my car in for the 30 day check up and told him of a strange sound I was hearing and he ensured me that it would be checked out. When I went to pick up car in for the 30 day check up and told him of a strange sound I was hearing and he ensured me that it would be checked out. When I went to pick up my car he clearly explained my cars "report card" and what it all meant. He also explained the sound that I was hearing and that it was all ok and that my car was doing great. He is always so easy to talk to and so helpful! More

Very busy day. Service light went on and they were able to service car that day, so I could feel comfortable leaving for trip next morning. Very friendly and helpful. Thank you Vision Service. to service car that day, so I could feel comfortable leaving for trip next morning. Very friendly and helpful. Thank you Vision Service. More

I received a recall notice for my VW tiguan. this service was completed quickly and all fluids, tire pressure and a complimentary wash was done to my vehicle before returning it to me. all this was c service was completed quickly and all fluids, tire pressure and a complimentary wash was done to my vehicle before returning it to me. all this was completed in 30 minutes! great service, friendly staff. I will be back! More

Came in for my first 10,000 mile check up. I was Came in for my first 10,000 mile check up. I was promptly greeted, helped and escorted to the waiting area. Although I had not signed up on line as Came in for my first 10,000 mile check up. I was promptly greeted, helped and escorted to the waiting area. Although I had not signed up on line as a "waiting" customer, the service department accommodated me. More

It was easy to make an appointment that was convenient for me. When I arrived, my car was taken in for service right away. Kyle in parts was VERY helpful in finding me some parts and parts numbers that for me. When I arrived, my car was taken in for service right away. Kyle in parts was VERY helpful in finding me some parts and parts numbers that I needed to solve some unusual issues. Waiting room was very confortable and I was able to get some work done while I was waiting. Chris took time to explain to me all my options for future service appointments. I'll be back again when I need service, for sure. And if I just happen to be in the area, I'll stop in for a free car wash! Great people! More

This service center has the best service adviser, Nate Krick, and great vehicle technicians, the best ones that I have found in the area. Nate has been incredibly helpful at every turn, both in his commun Krick, and great vehicle technicians, the best ones that I have found in the area. Nate has been incredibly helpful at every turn, both in his communication with me on the status of my vehicle and was considerate of my schedule. As far as the Volkswagen Technicians, they know these cars extremely well and care about yours like it was one of their own. Most of them own their own VW's, one of the guys even has the symbol tattooed on his forearm, if that isn't devotion, I don't know what is. More

I have had a wonderful experience with your dealership. I love my new Jetta. Alecia is great to deal with. It was fantastic in the mini snowstorm we just had this past Tuesday. Thank you for your great c love my new Jetta. Alecia is great to deal with. It was fantastic in the mini snowstorm we just had this past Tuesday. Thank you for your great customer service! More

Excellent customer focus and service. Nate Krick and Blaine Hassler went out of their way to ensure everything was explained to me and the work was done to my satisfaction. Blaine Hassler went out of their way to ensure everything was explained to me and the work was done to my satisfaction. More

Service department and staff are so friendly and organized. They have excellent customer service and make you feel comfortable while waiting. So impressed with their timely service they provide. The organized. They have excellent customer service and make you feel comfortable while waiting. So impressed with their timely service they provide. The atmosphere is so friendly oriented. Can't wait to fill out my new car survey ; so excited to share how Vision is a great dealership! More

The staff at Reading Volkswagen was very friendly and knowledgable. I loved how Nate came out to explain exactly what was done to my car and what may be needed in the future. Thank you! knowledgable. I loved how Nate came out to explain exactly what was done to my car and what may be needed in the future. Thank you! More