Volkswagen Reading - Service Center

Nate is in a whole different league. Every time I deal with Nate in the service department, it has been a pleasure. I have never worked with a service adviser as personable and competent Every time I deal with Nate in the service department, it has been a pleasure. I have never worked with a service adviser as personable and competent as Nate. He is at a whole different level when compared to his counterparts at other dealers. Nate is why I bought another car at this dealer. And if he is still there, I will be buying my next car at Reading VW as he is reason alone, that is how good he does his job. More

Warranty repair of navigator map I was able to make the appointment for the next day. I waited for the repair in a comfortable area which took @ two hours. Nate came out frequently I was able to make the appointment for the next day. I waited for the repair in a comfortable area which took @ two hours. Nate came out frequently with status on the software download and showed me a function I was not aware of after the job was completed and car washed. Everyone was very helpful. AND the repair fixed the problem! More

Thanks for Squeezing me and Making me Feel Valuable I know things can get hectic during the weekend and it was short notice of the required inspection, but you got me in anyway. I was not up to date wit I know things can get hectic during the weekend and it was short notice of the required inspection, but you got me in anyway. I was not up to date with my registration paperwork, but you guys took the time to fix that issue and turn my vehicle around rather quickly, and wash it too! Thanks for the happy smile, the short wait, and the coffee too! More

I had a wonderful time dealing with the service department! Nate is so wonderful and he makes you feel right at home and is always willing to help you out! There was an awesome woman too! But i can department! Nate is so wonderful and he makes you feel right at home and is always willing to help you out! There was an awesome woman too! But i can not recall her name. Her and Nate always make sure my vehicle is in tip top shape before it leaves, and always provide another way of transportation for me! :) Great job guys! Thank you so much! More

Everyone was great very helpful and great to work with. Wanita was very helpful in getting my problem resolved. The Mechanic di a great job also, would highly recommend everyone to your shop. Thank you ver Wanita was very helpful in getting my problem resolved. The Mechanic di a great job also, would highly recommend everyone to your shop. Thank you very much look forward to continue this relationship. D More

The staff at Reading Volkswagen was extremely pleasant to deal with and very knowledgeable abut the service they were performing to our vehicle. I dealt mainly with Nate Krick and he was just so pleasant an deal with and very knowledgeable abut the service they were performing to our vehicle. I dealt mainly with Nate Krick and he was just so pleasant and understood what we were explaining that was happening to our vehicle. We were able to get an appointment quickly and the service was performed timely. The only reason I gave the question regarding price a 4 was that no one wants to pay for repairs but unfortunately it is what must be done when a service is rendered. More

Until this past experience yes I would recommend vision, however, this experience changed my view. There seems to be too much work for the body shop and only one person to work the office for them, hence th however, this experience changed my view. There seems to be too much work for the body shop and only one person to work the office for them, hence things fall through the cracks More

Very nice experience. True pros! I would, without a doubt, use them again. I was informed at each step of the way. Nate and his team are top-notch. doubt, use them again. I was informed at each step of the way. Nate and his team are top-notch. More

It took 3 visits to service but the car seems to be fixed. One to diagnose problem. one to put first part in and one to put another part in they didn't have in stock. fixed. One to diagnose problem. one to put first part in and one to put another part in they didn't have in stock. More

The service was great. I came in and they were instantly friendly. Very informative. The women at the service desk were extremely nice. Atmosphere was a welcoming place. I was in and out in 20 minutes. friendly. Very informative. The women at the service desk were extremely nice. Atmosphere was a welcoming place. I was in and out in 20 minutes. More