126 Reviews of Volkswagen Reading - Service Center
Fair pricing I brought our Touareg in for 40K service and inspection. We needed tires. Although there was no current special on the tires we required, Jason prov I brought our Touareg in for 40K service and inspection. We needed tires. Although there was no current special on the tires we required, Jason provided a 10% discount. More
Great place for service. Recently I had to take my Jetta in for service after hearing some strange noises. Jason kept me updated on what was going on with my car and set me up Recently I had to take my Jetta in for service after hearing some strange noises. Jason kept me updated on what was going on with my car and set me up with a loaner car so I could still commute to work. It turned out that my car didn't need too much service and I was able to pick it up the next day. I've been a customer here for 10 years and I've been pleased with the service. Thanks for making it a good experience! P.s. The loaner car was really nice! More
Key Replacement Service The service department was outstanding in helping us replace our damaged key and repairing the door lock. They even went the extra mile after learning The service department was outstanding in helping us replace our damaged key and repairing the door lock. They even went the extra mile after learning our daughter was about to move out of state to start her new career. They checked the fluids and tires and provided us with a review of the car and recommendations to keep the car running in good condition. Great Experience!! More
Drop in oil change!! I dropped in at Reading VW for an unscheduled oil change. The staff was very accommodating and got me right in!! Thank you very much for the wonderf I dropped in at Reading VW for an unscheduled oil change. The staff was very accommodating and got me right in!! Thank you very much for the wonderful experience!!! More
oil change and service Love that we have such an awesome relationship with Vision sales and service! Always treated with courtesy and respect. Love that they are organized t Love that we have such an awesome relationship with Vision sales and service! Always treated with courtesy and respect. Love that they are organized too. Highly recommend this dealership! More
service dept Excellent service with good customer service. Work done right and explained as well. Will continue to service my VW for many years to come . Than Excellent service with good customer service. Work done right and explained as well. Will continue to service my VW for many years to come . Thanks More
great service the people at volkswagen reading are the nices people around very friendly take time out of there busy day to come over and talk to you and make you f the people at volkswagen reading are the nices people around very friendly take time out of there busy day to come over and talk to you and make you feel at home . i would recommend them to all my friends . More
Warranty Corrosion Work My 2006 Volkswagen GTI had corrosion spots on the right front fender and the rear hatch door. After meeting with Wanita and Tony to inspect the car, V My 2006 Volkswagen GTI had corrosion spots on the right front fender and the rear hatch door. After meeting with Wanita and Tony to inspect the car, Volkswagen stepped up and decided to repair the problem under warranty. While my car was in the body shop, I was provided with a 2015 Golf TDI loaner car. Scott Lasher called me to let me know my car was ready to be picked up, and I was very pleased with the work they did. He was very helpful. Ally Stout was in touch throughout the process to make sure I was happy with the loaner car. Everyone did a great job. Everyone deserves a thumbs up for a jib well done. More
Fantastic! The folk at Volkswagen Reading are accommodating and knowledgeable. Great service every time! From the timeliness of the service to the loaner car, The folk at Volkswagen Reading are accommodating and knowledgeable. Great service every time! From the timeliness of the service to the loaner car, these people are really the best. More
Fix maintenance oversight Had to take car back because they forgot to add blue to the diesel. Even though it was an oversight, their handling of the quick fix was comsistent w Had to take car back because they forgot to add blue to the diesel. Even though it was an oversight, their handling of the quick fix was comsistent with their good service and there was no charge for the service or material. In and out in twenty minutes. More