Garnet Volkswagen Reading

I felt like I was important to Sal. I spent about 2 hours there and Sal always came back to check up on me and make sure I knew what was going on and offered to have my car inspected so I wouldn't have to br there and Sal always came back to check up on me and make sure I knew what was going on and offered to have my car inspected so I wouldn't have to bring my car back in the next 2 months. The receptionist was especially pleasant and had a great time speaking to her. It was a great experience. More

I brought my Passat in for service on April 17. Sal had the rental car ready and efficiently went over any issues I was having with the car. He answered all my questions and told me he would Rick from the the rental car ready and efficiently went over any issues I was having with the car. He answered all my questions and told me he would Rick from the paint and body shop check my scratches and go over that information with me when I pick up the car. Sal called Thursday morning to let me know the car was ready - all serviced and inspected - fixed my key - ordered a part for the back seat. When I picked up my car everything was smooth. Parked the rental in the breezeway - got my paperwork - paid my bill - Rick was there as promised to go over my paint repair and I was on my way. Sal is great - VW is great - This is one of many positive experiences I have had with VW. The girls are very professional at the client care desk. More

Chris Brown was perhaps the most sincere, knowledgeable, and pleasant salespeople that I have ever dealt with. His attitude towards my interests are unparalleled and my concerns were his as well. I will def and pleasant salespeople that I have ever dealt with. His attitude towards my interests are unparalleled and my concerns were his as well. I will definitely be buying my next car from Reading Volkswagen; without question, I will once again go through Chris Brown. More

Jeff was very accomodating and easy to deal with. Even though he is an Audi specialist he was willing to work with me on the purchase of a VW without hesitation. though he is an Audi specialist he was willing to work with me on the purchase of a VW without hesitation. More

Friendly staff--they were having a barbecue and offerred me lunch!! Talked with sales people along the way who did not hassle me since I was there for routine service only. me lunch!! Talked with sales people along the way who did not hassle me since I was there for routine service only. More

My vehicle was in on 4/8 for recall service. Everyone at your facility displayed excellent customer service skills. Thank you for the positive experience. your facility displayed excellent customer service skills. Thank you for the positive experience. More

Chris is very friendly and knowledgable. He is a real pleasure to work with. He really worked to get us the best deal around. After shopping many different dealers and various cars, Chris was the reason pleasure to work with. He really worked to get us the best deal around. After shopping many different dealers and various cars, Chris was the reason we bought here! And I love my GTI ! More

I am very satisfied with the service received for my Golf.I must admit when I purchased my car I was very dissatisfied with service representative. I had recently lost my husband and was starting out ha Golf.I must admit when I purchased my car I was very dissatisfied with service representative. I had recently lost my husband and was starting out handling things that he did. I regretted bringing my car in for service but then to my surprise met Sal and his smiling face and kindess expressed. I knew from that point I would not regret bringing my car for service anymore. HE IS A GREAT ASSET TO YOUR COMPANY!!!! Thanks to all who work on my car - please pass along. Dottie Hocker More

Chris was very professional and helpful in guiding us with the leasing of our Passett TDI He went above and beyond his duties as a slaes person. Chris was available when we had issues with the battery, with the leasing of our Passett TDI He went above and beyond his duties as a slaes person. Chris was available when we had issues with the battery, even on on his day off. The service department was helpful in solving the problem with the bad battery, also. More

My overall experience with Chris Brown was excellent. He was very friendly and a joy to work with. In the beginning, I knew very little about the Volkswagen Jetta, but Chris Brown's superior knowledge abou was very friendly and a joy to work with. In the beginning, I knew very little about the Volkswagen Jetta, but Chris Brown's superior knowledge about all of the vehicle's functions made the decision very easy. This was a great experience and Chris made buying a car fun. Now my car is running great and I am very pleased with the product and the buying experience. More