Garnet Ford

Mauro Roselli at Garnet Ford is great. He helped me on my first purchase of a new vehicle since 1979. He helped me on my first purchase of a new vehicle since 1979. More

Start to finish everyone who assisted in the sale was top notch! Chris was a seasoned veteran with 25 years experience. He had fantastic knowledge about the vehicle and the buying process. I knew what I want notch! Chris was a seasoned veteran with 25 years experience. He had fantastic knowledge about the vehicle and the buying process. I knew what I wanted when I went into the dealership and was driving away with my purchase in under 2 hours. My wife and I love our expedition! More

Vince was very helpful and friendly. He made our Ford Edge purchase go smoothly and quick. He made our Ford Edge purchase go smoothly and quick. More

The dealership is a no nonsense easy way to purchase a new vehicle. Wonderful selection of vehicles and the entire staff was very accommodating to all needs. Can’t say enough about the experience. Thanks new vehicle. Wonderful selection of vehicles and the entire staff was very accommodating to all needs. Can’t say enough about the experience. Thanks Joseph Cerrone More

Have been leasing/buying Fords for 43 years and at Garnet Ford since 2015. My sales rep is Joe Alfieri. Have never dealt with a better person in this line of work than Joe: he is friendly, professional, acce Ford since 2015. My sales rep is Joe Alfieri. Have never dealt with a better person in this line of work than Joe: he is friendly, professional, accessible, and thorough. He goes out of his way to make sure the customer is satisfied. I recommend him highly. More

Chris M offered great customer service, He gave me updates a couple of times a week on my new Bronco Sport of when it would arrive in West Chester. updates a couple of times a week on my new Bronco Sport of when it would arrive in West Chester. More

Both Tony and Joe were great to work with. We were looking for a specific mustang and both were able to quickly locate the right one for us. Communication was great and Tony/Joe are very frien We were looking for a specific mustang and both were able to quickly locate the right one for us. Communication was great and Tony/Joe are very friendly. More

The dealership made my new lease a very easy process. The salesman was very good in explaining all the functions of my new Escape. I was very pleased with the entire process. The salesman was very good in explaining all the functions of my new Escape. I was very pleased with the entire process. More

Worker with Joe A in the sales department and the process from ordering to delivery was smooth and painless. I was in the dealership for maybe a combined 20 minutes between the paperwork and bring handed the from ordering to delivery was smooth and painless. I was in the dealership for maybe a combined 20 minutes between the paperwork and bring handed the keys. More

Took my ford flex in for service because the dash was lighting up like a Christmas show. First trip I was told the red batteries connector cable was bad. Said it looked like it was cut and taped back o lighting up like a Christmas show. First trip I was told the red batteries connector cable was bad. Said it looked like it was cut and taped back on and tried to blame it on the company that installed the battery. When I explained that was not.possible because I was standing there watching the process and stated it was sold that way because that's the first time I replaced the battery they blew it off and restated that it was bad and needed to be replaced. I paid for it to be replaced and it did not fix the problem. Took the car back to the dealer and they couldn't figure out the problem. 3 days later the car stopped working. I called and was asked to tow it to them but, they did not have any loaners available until after Christmas which was 3 weeks away. I called Ford customer service and they are the worst. Finally I was told I could.take the car to any Ford dealer. I chose a dealer closer to home to Dave on towing cost. Took the car to the other dealer and they found that the "connector C211" was giving push back. They reset the pins and charged me $979 in labor cost. That's $1006 for the repair $670 for a repair that didn't fix the problem and $1300 in rental car fees. The company and their dealers are crappy at best. I would run far far away from Ford if you want competence and integrity. More