Garlyn Shelton Temple

SATISFIED CUSTOMER Me and my wife visit this place just looking around for cars and Mr Ernest Fuller approached us very professionally. To make it short my wife decided Me and my wife visit this place just looking around for cars and Mr Ernest Fuller approached us very professionally. To make it short my wife decided to buy one because she got what she looking for. More

Horrible, seevice on airbag recall Was told it would take up to 90 days for my airbag recall to get service, was rear ended and luckily it didnt go off ,i dont feel safe with the recall Was told it would take up to 90 days for my airbag recall to get service, was rear ended and luckily it didnt go off ,i dont feel safe with the recall with my family in the vehicle, would not recommend nothing from this dealer ship from service or sales ,horrible service, go to Austin bmw .. More

Great experience over all Over all a great experience no pressure . This is our third car from this dealership . Our salesperson Brent was able to locate and deliver in one d Over all a great experience no pressure . This is our third car from this dealership . Our salesperson Brent was able to locate and deliver in one day. Awesome Job! Will be back for our fourth car soon. Thanks to everyone involved in making this a great Experience . More

Happy driver! I love my new X3, Jake was very quick to find a vehicle that matched my wants. Brent Bankston was very helpful with the delivery of my new vehicle. I love my new X3, Jake was very quick to find a vehicle that matched my wants. Brent Bankston was very helpful with the delivery of my new vehicle. I am not very easy to please but they did a great job!! More

Reliable Service Had little issues but was resolved in a quick manner. Good service and quick responses. Reliable to get issues fixed in a timely manner. Would recomme Had little issues but was resolved in a quick manner. Good service and quick responses. Reliable to get issues fixed in a timely manner. Would recommend this place. More

No Sales Pressure - Great Staff Brent (sales) was very knowledgeable about BMW cars. Service dept people Bart, Jesse, Larry and Daniel are definitely a plus for this dealership. Staf Brent (sales) was very knowledgeable about BMW cars. Service dept people Bart, Jesse, Larry and Daniel are definitely a plus for this dealership. Staff is very warm and welcoming. More

Went to see new cars. We went to compare the Benz GLC suv, to the BMW X3 and found a X5, step up, for the same price. Service was the best, no pressure sales, made our cho We went to compare the Benz GLC suv, to the BMW X3 and found a X5, step up, for the same price. Service was the best, no pressure sales, made our choice easier. More

Wonderful sales experience! We went there just looking and left with a Volvo. I absolutely love my car and the service was amazing! Would definitely recommend this dealership. We went there just looking and left with a Volvo. I absolutely love my car and the service was amazing! Would definitely recommend this dealership. More

new car experience Recently purchased a new car from Terry and he did a great job. He got the most for my trade in,and did give me the blues on the price of the car. Wil Recently purchased a new car from Terry and he did a great job. He got the most for my trade in,and did give me the blues on the price of the car. Will definitely purchase my next vehicle from Terry and Garlyn Shelton More

I CAN NAME ONLY 3 EMPLOYEES THAT ARE GREAT AND 2 HAVE ALREADY LEFT CAUSE THEY SAW THE LIGHT ON WHAT REALLY GOES ON AT THIS DEALERSHIP!!!! WORST Customer Service EVER!!!!!....3 STRIKES, YOUR OUT..... ALREADY LEFT CAUSE THEY SAW THE LIGHT ON WHAT REALLY GOES ON AT THIS DEALERSHIP!!!! WORST Customer Service EVER!!!!!....3 STRIKES, YOUR OUT..... NEVER AGAIN ... LIES, LIES AND MORE LIES.... I JUST CALLED AND SPOKE WITH THE FINIACIAL PERSON, ROBERT (I THINK THAT IS HIS NAME) AND HE WAS EATING ON THE PHONE, HOW RUDE!!!!! NOT ONLY EATING BUT SMACKING AND REALLY DID NOT CARE ABOUT ANYTHING I WAS ASKING HIM ABOUT RETURNING MY LEASE TO THEM ON 1/21/12..... THERE ARE ONLY 3 PEOPLE THAT REALLY HELPED ME AND THAT IS WHY I PURCHASED 3 VEHICLES FROM THIS PLACE AND 2 HAVE SINCE LEFT AND IT IS BECAUSE OF THE WAY GARLYN SHELTON DOES DIRTY BUSINESS WITH PEOPLE.... NOT TO MENTION ON MY PURCHASE BEFORE THIS VERY LAST ONE, MY MERCEDES, I HAD MY TIRES LOOKED AT AND LONG STORY SHORT, THEY QUOTED ME ONE PRICE AND, I SAID, NO I WILL GO SOMEWHERE ELSE AND THEY SAID WELL HOLD ON, WE WILL CALL YOU BACK.... THEY CALLED BACK WITH A LOWER PRICE AND I SAID HOW CAN YALL QUOTE ONE PRICE AND THEN A DIFFERENT ONE WHEN THESE ARE SET PRICES? THEY SAID, WELL WE WILL MAKE IT UP WITH SOMEONE ELSES CAR..... OMG!!!!!!!!! THEN PROMISED A CAR WHEN I BRING MY CAR IN FOR SERVICE AND I GET A MAZADA, REALLY. OK, WELL, AT LEAST IT'S A CAR CAUSE THE NEXT TIME I HAD A SCHEDULED SERVICE APPT, I HAD TO PAY FOR A RENTAL BUT COULD GET MY MONEY BACK WEEKS AFTER RETURNING THE CAR, REALLY!!!!!! SOMETIMES I OPTED TO HAVE THE SHUTTLE TAKE ME BACK TO WORK IF IT WAS ONLY GONNA TAKE AN HOUR OR TWO BECAUSE IT WAS NOT WORTH ALL THE HASSEL TO HAVE TO MAKE COPIES INS, ID AND THEN PAY AND HAVE TO KEEP CHECKING MY BANK ACCT TO MAKE SURE MY MONEY WAS REFUNDED....AND I HAD TO WAIT FOR 30MINS BEFORE SOMEONE COULD TAKE ME BACK TO WORK ON MY 30MIN LUNCH BREAK.... IF I HAD A SCHEDULED APPT AND IT WAS SET UP TWO WEEKS IN ADVANCE, WHY SHOULD SOMEONE HAVE TO WAIT ON A SHUTTLE DRIVER WHEN THEY KNEW THEY WERE TO TAKE THEIR CUSTOMER BACK TO WORK... I SPECIFICALLY TOLD THEM WHEN I MADE THE APPT, I WOULD LIKE A CAR THAT IF YOU DO NOT HAVE A CAR FOR ME THEN PLEASE MAKE SURE SOMEONE CAN BRING ME RIGHT BACK.. THEY SAID, WELL WE ONLY HAVE A FEW CARS TO LOAN OUT AND I SAID, WELL I WONT BE BRINGING MY CAR IN FOR TWO WEEKS SO I AM ASKING IN ADVANCE AND SHE WAS DANCING ALL AROUND IT AND I SAID, SO WHO IS IT THAT DOES GET A LOANER AND SHE NEVER GAVE ME A STRAIGHT ANSWER….. I KNOW YOU SHOULD NEVER SAY NEVER, BUT I WILL NEVER BUY ANOTHER CAR FROM GARLYN SHELTON… More