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Garlyn Shelton Mazda of Temple

Temple, TX

Overview
Reviews
Vehicles
4.1
14 Reviews
Thank You for Choosing Garlyn Shelton Mazda of Temple At Garlyn Shelton Mazda of Temple, we strive for excellence in customer service. When you visit our dealership, you'll find we always make customer service our #1 priority. Let our Mazda specialists help you find a new or pre-owned car that's perfect for you and your family today. Our professional and approachable sales advisors are here to make your car-buying experience as enjoyable and hassle-free as possible. When you walk through the doors of our dealership, you'll be warmly welcomed by our friendly and approachable service and sales advisors.
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5420 Midway Dr.

Temple, TX

76502

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Showing 14 reviews

January 31, 2025

Friendly, easy car buying experience. Everyone is very professional. The dealership itself is clean and welcoming. More

by nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal, John, Eric
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January 20, 2025

I bought two other vehicles from dealerships in my hometown that I regretted because the Mazda dealership wasn’t nearby. I regret not coming here in the first place. Having owned a Mazda before, the t More

by CRIMSONOMEN13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Pope, John McDaniel
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Jan 20, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for sharing your story! We're delighted to hear that your experience with Garlyn Shelton Mazda exceeded your expectations and made you realize the difference we strive to provide. Eric Pope and John McDaniel are dedicated to making the process seamless and informative, and it's wonderful to know they helped make your purchase of the 2025 CX-5 a positive one. We're thrilled you chose us this time around and are happy you're enjoying your new vehicle. Welcome to the Garlyn Shelton Mazda family!

January 17, 2025

Communication with this dealership is nearly impossible. I will definitely not be buying another vehicle from this dealership More

by MANUELSALAZARV5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure
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Jan 20, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for sharing your concerns. We deeply regret that your experience with our communication did not meet expectations. This is not the standard we strive to uphold, and we take your feedback seriously as we work to improve our processes. If there's anything we can do to address your concerns or assist further, please don’t hesitate to let us know. We hope to have the opportunity to earn back your trust in the future.

January 05, 2025

The staff provided a fantastic experience, ensuring we were fully informed about all the features of the car. The financial team took the time to explain every detail of the contract thoroughly. I would e More

by JUAN.EMANUEL03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Sal
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Jan 06, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you, Juan, for your kind words and for sharing your fantastic experience with us! We're thrilled to hear that our team, especially Mr. Sal, provided you with exceptional service and ensured a seamless, hassle-free purchase process. It’s always our goal to keep our customers well-informed and comfortable throughout every step. Enjoy your new car, and we look forward to serving you again in the future!

January 03, 2025

Eric Pope was a great help deciding which buying option was best for me. He was funny, light hearted and helped me choose the right car the whole experience. Ask for Eric Pope! More

by MEGHANMANSFIELD23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric pope
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Jan 06, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you, Meghan, for sharing your experience! We're thrilled to hear that Eric Pope provided you with exceptional assistance and made your car-buying journey enjoyable and stress-free. It's great to know he helped you find the perfect vehicle while keeping things light-hearted and fun. We appreciate your recommendation—Eric truly is a valuable part of our team! Enjoy your new car! 🚗

December 26, 2024

Very pleased about how they wernt pushy for the sale. They got us a better rate on interest then our bank. The powerchain deal was awesome so we got 2 cx5's. Both the sales and finance guys were GREAT!! More

by VIZIONSUNIQUESPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal
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Dec 30, 2024 -

Garlyn Shelton Mazda of Temple responded

Thank you for sharing your experience! We’re thrilled to hear that our team provided a no-pressure sales experience and was able to secure you a better interest rate than your bank. Congratulations on your two new CX-5s—that’s an amazing choice! We’re so glad you found the powertrain deal and our sales and finance teams to be outstanding. Your kind words mean a lot to us, and we look forward to assisting you again in the future!

December 10, 2024

Very professional team. Very knowledgeable and honest about their product. Went above and beyond to show me the car More

by Oscar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal
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Dec 11, 2024 -

Garlyn Shelton Mazda of Temple responded

Hi Oscar, Thank you for your wonderful feedback! We’re delighted to hear that our team provided a professional and knowledgeable experience and that their honesty and dedication stood out to you. Going above and beyond for our customers is what we strive for, and we’re thrilled that we could make your car-buying experience a positive one. If there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again in the future!

December 04, 2024

Friendly, no pressure approach, modern attractive facility, final processing by finance manager relatively quick, would have liked a fairer price on trade, deal closer were base on corporate incentiv More

by MIKITX1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salidin McClain, Marshall Fields(?)
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Dec 04, 2024 -

Garlyn Shelton Mazda of Temple responded

Thank you for sharing your feedback! We’re glad to hear you enjoyed our friendly, no-pressure approach and found our facility to be modern and attractive. It’s also great to know that the final processing with our finance manager was relatively quick. We understand your concerns regarding the trade-in value and appreciate your honesty. While corporate incentives played a role in finalizing your deal, we strive to provide fair and competitive offers for every customer. Your feedback is invaluable as we continue to improve, and we hope to have the opportunity to assist you again in the future. If there’s anything else we can do, please don’t hesitate to reach out!

May 09, 2024

Wilmer Watson-Rodriguez was extremely helpful on the purchase of our 2024 CX-5. I've purchased several vehicles in my lifespan, never have I had a salesman that cared so much & explained every feature o More

by Jjacob1095
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Watson-Rodriguez
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September 14, 2023

…I can’t even give them one star! They sold me a lemon, that didn’t qualify as a lemon and were less than helpful. As part of the deal they were to fix the bumper and put a washer flu More

by Fergus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unsure
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