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Garlyn Shelton Mazda of Temple

Temple, TX

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8 Reviews
Thank You for Choosing Garlyn Shelton Mazda of Temple At Garlyn Shelton Mazda of Temple, we strive for excellence in customer service. When you visit our dealership, you'll find we always make customer service our #1 priority. Let our Mazda specialists help you find a new or pre-owned car that's perfect for you and your family today. Our professional and approachable sales advisors are here to make your car-buying experience as enjoyable and hassle-free as possible. When you walk through the doors of our dealership, you'll be warmly welcomed by our friendly and approachable service and sales advisors.
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5420 Midway Dr.

Temple, TX

76502

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Showing 8 reviews

December 10, 2024

Very professional team. Very knowledgeable and honest about their product. Went above and beyond to show me the car More

by Oscar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal
Dec 11, 2024 -

Garlyn Shelton Mazda of Temple responded

Hi Oscar, Thank you for your wonderful feedback! We’re delighted to hear that our team provided a professional and knowledgeable experience and that their honesty and dedication stood out to you. Going above and beyond for our customers is what we strive for, and we’re thrilled that we could make your car-buying experience a positive one. If there’s anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again in the future!

December 04, 2024

Friendly, no pressure approach, modern attractive facility, final processing by finance manager relatively quick, would have liked a fairer price on trade, deal closer were base on corporate incentiv More

by MIKITX1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salidin McClain, Marshall Fields(?)
Dec 04, 2024 -

Garlyn Shelton Mazda of Temple responded

Thank you for sharing your feedback! We’re glad to hear you enjoyed our friendly, no-pressure approach and found our facility to be modern and attractive. It’s also great to know that the final processing with our finance manager was relatively quick. We understand your concerns regarding the trade-in value and appreciate your honesty. While corporate incentives played a role in finalizing your deal, we strive to provide fair and competitive offers for every customer. Your feedback is invaluable as we continue to improve, and we hope to have the opportunity to assist you again in the future. If there’s anything else we can do, please don’t hesitate to reach out!

May 09, 2024

Wilmer Watson-Rodriguez was extremely helpful on the purchase of our 2024 CX-5. I've purchased several vehicles in my lifespan, never have I had a salesman that cared so much & explained every feature o More

by Jjacob1095
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Watson-Rodriguez
September 14, 2023

…I can’t even give them one star! They sold me a lemon, that didn’t qualify as a lemon and were less than helpful. As part of the deal they were to fix the bumper and put a washer flu More

by Fergus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unsure
October 07, 2022

I went to the dealership to purchase a Mazda3 at the advertised price of $25,260. This was the same as the window sticker price. When I went to purchase the vehicle, I was told the price was $27,260. More

by Remorse
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Gettes
April 22, 2022

Typical used car salesmen, friendly but once the sale is made you are just a problem if you need to follow up with them. Poor communication, excuses and made-up stories. I give them 3 stars because they did More

by texanoa2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall, Other salesmen
July 31, 2019

Great Experience! Dealership was clean and well staffed. The inventory was easy to view and the salespeople were helpful in finding us the righ model. Enjoyed the exper More

by William G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason March
July 12, 2012

On Wednesday June 29, 2012 we took our son's Mazda 6 2009 for oil change at your dealership and we were greeted by Mr. Jerry George. * When we returned to repair shop, we were informed by Mr. George, that t More

by genio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian E. Duble, Jerry George