Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Garlyn Shelton Cadillac

Temple, TX

Overview
Reviews
Vehicles
4.6
63 Reviews
About Us Thank You For Choosing Garlyn Shelton Cadillac The team at Garlyn Shelton Cadillac would like to welcome you to our dealership in Temple, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Temple, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Temple count on the high-quality vehicles and services found at Garlyn Shelton Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

5625 S. General Bruce Dr

Temple, TX

76502

Directions

By Type

Showing 63 reviews

June 05, 2025

I paid $200 for a diagnostic test that resulted in no answer and then, I got the same service airbag notice again after the diagnostic testing. More

by milaida.east
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the names
Report | Print
Jun 05, 2025 -

Garlyn Shelton Cadillac responded

Thank you for your feedback, and we're truly sorry to hear about your experience. We understand how frustrating it must be to pay for a diagnostic without receiving clear answers—especially when the issue persists. This is not the level of service we aim to provide. We’d appreciate the opportunity to make this right, so please don’t hesitate to contact our service team directly so we can take a closer look and help resolve the issue.

June 03, 2025

Excellent service from Anna and her two wonderful salesmen. Made me feel special with the attention they offered me. What a joy it was to do business with the preowned department. Good people who car More

by CRFTYJO1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Secrest, Raymond the salesman.
Report | Print
Jun 03, 2025 -

Garlyn Shelton Cadillac responded

Thank you so much! We're thrilled to hear Anna and the team made you feel special and well taken care of. It's always our goal to provide a joyful and personalized experience. We truly appreciate your kind words and are glad you chose to work with our pre-owned department!

May 24, 2025

Very pleasant and helpful as we made our decision on a 25 XT 5! Everything about our purchase was good!! More

by JANISCONNALLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Robinson-Gray and Max Bernal
Report | Print
May 26, 2025 -

Garlyn Shelton Cadillac responded

Thank you for sharing your experience, Janis! We're thrilled to hear that your purchase of the 2025 XT5 went smoothly and that you had a pleasant experience. We appreciate your business and are here if you need any further assistance in the future!

May 18, 2025

Outstanding customer service, employees work hand in hand together while dealing with people and management More

by KJOHNSON701230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanna, Max and Matt
Report | Print
May 19, 2025 -

Garlyn Shelton Cadillac responded

Thank you for your positive feedback! We're glad to hear that our team worked well together to provide you with outstanding service. We truly appreciate your support and look forward to assisting you again in the future!

May 16, 2025

The service was beautiful, they brought the vehicle to my job 30 miles away for me to preview & drive. Then they tinted my windows for free. My final paperwork took less than 30 minutes and I was in and out, More

by RAYE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Lewis
Report | Print
May 19, 2025 -

Garlyn Shelton Cadillac responded

Thank you for sharing your experience! We're so glad to hear that the service was seamless and that you were pleased with the convenience of having the vehicle brought to you. It's great to know that you enjoyed the fast paperwork process as well. We truly appreciate your recommendation and look forward to serving your family and friends in the future!

May 06, 2025

Joey was great to work with and found the perfect vehicle for our family that also fit our budget. We are extremely happy with Garlyn Shelton. More

by JARRETT410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey, Winnie
Report | Print
May 07, 2025 -

Garlyn Shelton Cadillac responded

Thank you for the kind words! We're so happy to hear that Joey was able to help you find the perfect vehicle for your family and within your budget. At Garlyn Shelton, we always strive to provide the best experience, and we're glad you had a great one. If you need anything else, don't hesitate to reach out!

April 29, 2025

The customer service representative are always professional. They always answer my questions.The customer waiting area is always looking clean and professional. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lauer
Report | Print
May 01, 2025 -

Garlyn Shelton Cadillac responded

Robert, thank you for your positive feedback! We’re glad to hear that you consistently have a professional experience with our customer service team and that our waiting area meets your expectations. We appreciate your continued trust in us, and we look forward to serving you again soon!

April 10, 2025

Helpful with very little sales pressure. Honest in their dealings- overall good experience with buying our car More

by GREARHOWARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max and Bobby
Report | Print
Apr 11, 2025 -

Garlyn Shelton Cadillac responded

Thank you for your feedback! We're glad to hear that your experience was positive and that you appreciated the helpfulness and honesty of our team. We strive to make the car-buying process as smooth and stress-free as possible. We hope to serve you again in the future!

April 09, 2025

Sales staff and financing people were amazing. Super caring and helpful. This is my 2nd purchase in the last 3 years and will continue to purchase from them. More

by mtwilson14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah, James
Report | Print
Apr 10, 2025 -

Garlyn Shelton Cadillac responded

Thank you for your kind words and continued trust! We're thrilled to hear about your positive experiences with our sales and finance teams. We look forward to assisting you with any future purchases. Thank you for being a valued customer!

March 27, 2025

He treated me like a human being and he work very hard to make sure I was happy More

by SGTSHANNON.GARDNER
Recommend Dealer
Yes
Employees Worked With
Justin Hines
Report | Print
Mar 28, 2025 -

Garlyn Shelton Cadillac responded

Thank you for your kind review! We're so glad to hear that you felt treated with respect and that our team worked hard to ensure your happiness. Your feedback means a lot to us, and we truly appreciate your support! 🚗✨

1
2
...
7