Garland Nissan

First New Car Purchase Susan was very courteous and is very knowledgeable . She answered all my questions and even laughed at my jokes. I would and have recommended her. My Susan was very courteous and is very knowledgeable . She answered all my questions and even laughed at my jokes. I would and have recommended her. My friends are telling me that I got a really good deal. More

Dishonest and out for a quick sale I had looked at a car and left after I was dissatisfied with the monthly payment- deciding to save a 3000,-4000$ down payment- they called me assuring I had looked at a car and left after I was dissatisfied with the monthly payment- deciding to save a 3000,-4000$ down payment- they called me assuring me I did not need to save the $ and to come back because they would get me the car I wanted for the payment I wanted. When it came down to it they wanted the down payment. More

Garland Nissan Sales I just want to start off by saying that Garland Nissan is the only dealership I would consider buying a car from. I was greeted almost immediately aft I just want to start off by saying that Garland Nissan is the only dealership I would consider buying a car from. I was greeted almost immediately after arriving at the dealership. Ryan was my salesman and even though he had claimed to be new at sales and new to Garland, he answered all the questions I had about purchasing a new vehicle. After about an hour of picking out my car I was leaving in it. They are very good at calling me every now and then to make sure I didnt leave with unanswered questions. Recently, I had my oil changed in the service department to my surprise the service attendants were just as friendly as the sales dept. I would highly recommend Garland Nissan to anyone interested in a new vehicle. More

Excellent Customer Service! Friendly staff went out of their way for me! Would definitely recommend it to friends and family. Mr. Garland came and introduced himself to me while Friendly staff went out of their way for me! Would definitely recommend it to friends and family. Mr. Garland came and introduced himself to me while I was negotiating with my sales person. The process was easy and effortless! More

Overall relaxing atmosphere and helpful associates! Overall, I've had great service from Garland Nissan. Kaylyn and everyone there (all the way down to the very nice cashier) are a huge help in maintai Overall, I've had great service from Garland Nissan. Kaylyn and everyone there (all the way down to the very nice cashier) are a huge help in maintaining my vehicle. I appreciate their hard work! More

Great first impression! I liked my sales person, Kevin Duncan. He made a great first impression and was knowledgeable in his Nissan Product. He explained all the vehicles fea I liked my sales person, Kevin Duncan. He made a great first impression and was knowledgeable in his Nissan Product. He explained all the vehicles features, the dealer even located the vehicle in my exact specifications out of state and brought it to Garland's for delivery. More

The outside sales personnel were very pushy but not knowledgable of the model. If I hadn't been so sick of car shopping at the time, I wouldn't have purchased because I'm sure I could have gotten a be knowledgable of the model. If I hadn't been so sick of car shopping at the time, I wouldn't have purchased because I'm sure I could have gotten a better price from a different Nissan dealership. I told the finance person at the time of signing the paperwork that I did not want the extended warranty (I was lead to believe by the sales people that it was the manufacturer's warranty, not an additional one you pay TWO THOUSAND dollars for) or GAP insurance, but she already had the paperwork written up, it was late, and she said I could cancel within 30-60 days. I'm still trying to cancel, and they are being absolutely ridiculous. They tell me I need to come in and sign a paper to cancel, so my husband goes in to sign, and they tell him that we have to have proof of a refinance to cancel. I don't want to refinance until I have everything straightened out, and I am still waiting for them to process the cancellation of the extended warranty. Oh, by the way, they say it takes 4-6 weeks to cancel the thing that the finance woman told me was easy to cancel! Am I paying interest on this money that I didn't want to spend? Probably. I will NEVER shop here again, and if this is the norm for dealerships, I will never be buying a new car again. It has been nothing but a headache and I feel like they took major advantage of my inexperience. More