Gardena Nissan - Service Center

Visited to fix the recall on my car, dealer fixed it & service was good even though long wait time service was good even though long wait time More

I gave dealership 4 because I did receive assistance in the service department the service representatives are pretty courteous. The only issue that is questionable is when I come in for service I am kept the service department the service representatives are pretty courteous. The only issue that is questionable is when I come in for service I am kept standing there waiting for assistance and reps leave me waiting for a while without saying we will be with you shortly. I do understand if they are helping other customers, but when there customers are being helped something should be communicated. On my most recent visit I was standing waiting no said anything to me. The representative that did help me appeared to be on his lunch which is fine, but no one else stepped up to assist everyone appeared to busy, but no customers were with them. The representative that did help me came off his lunch to do so which he really did not have to do. That is why I gave the service a 4 the advisor put the customer ahead of himself and that was Awesome when he did not have to. My decision to rate the service department a 4 was truly was based on my advisor’s(Eric) attention and consideration on this day. More

It took 6 hours to fix my key recall. All they did was melt a piece of plastic in the folding mechanism so can’t close my key anymore. 6 hours for that. If it’s an consolation, they were All they did was melt a piece of plastic in the folding mechanism so can’t close my key anymore. 6 hours for that. If it’s an consolation, they were nice though. More

Ripe off! ! I took my car for a noise and came out with a noise ! I took my car for a noise and came out with a noise More

Every time I go there my experience is good and everything is done well to my car everything is done well to my car More

Exceptional, TopNotch customer service. The employees were very professional and kind and got the job done in a timely manner. The employees were very professional and kind and got the job done in a timely manner. More

I think this Nissan dealership did a great job not only fixing our car but provide excellent customer care. Thank you! fixing our car but provide excellent customer care. Thank you! More

I appreciated Chris and the maintenance team for keeping my car safe/well maintained! I am lucky to have Chris as my advisor because he always answers my questions well and check my car’s maintenance-histor my car safe/well maintained! I am lucky to have Chris as my advisor because he always answers my questions well and check my car’s maintenance-history to avoid unnecessary parts replacement. More

Great service and short wait times. Highly recommend to anyone looking for there car services. Highly recommend to anyone looking for there car services. More

nice work and saved me money, very friendly and professional, nothing else to say good job professional, nothing else to say good job More