Gardena Nissan - Service Center
Gardena, CA
154 Reviews of Gardena Nissan - Service Center
Excellent service as always. The car was ready as promised and I was given a ride home. The car was ready as promised and I was given a ride home. More
I am a regular customer at Gardena Nissan. Carlos who is the best takes me and issues with my vehicle. I have much respect for him and service you guys give. I had an issue with me vehicle an Carlos who is the best takes me and issues with my vehicle. I have much respect for him and service you guys give. I had an issue with me vehicle and they found out what it was be elimation. Thank you More
I had a great experience. Stephanie was my “ intake “ person and she was very kind , and professional. I received timely texts messages and emails for updates through out the Stephanie was my “ intake “ person and she was very kind , and professional. I received timely texts messages and emails for updates through out the day. Thankyou for addressing my concerns . More
I gave dealership 4 because I did receive assistance in the service department the service representatives are pretty courteous. The only issue that is questionable is when I come in for service I am kept the service department the service representatives are pretty courteous. The only issue that is questionable is when I come in for service I am kept standing there waiting for assistance and reps leave me waiting for a while without saying we will be with you shortly. I do understand if they are helping other customers, but when there customers are being helped something should be communicated. On my most recent visit I was standing waiting no said anything to me. The representative that did help me appeared to be on his lunch which is fine, but no one else stepped up to assist everyone appeared to busy, but no customers were with them. The representative that did help me came off his lunch to do so which he really did not have to do. That is why I gave the service a 4 the advisor put the customer ahead of himself and that was Awesome when he did not have to. My decision to rate the service department a 4 was truly was based on my advisor’s(Eric) attention and consideration on this day. More
It took 6 hours to fix my key recall. All they did was melt a piece of plastic in the folding mechanism so can’t close my key anymore. 6 hours for that. If it’s an consolation, they were All they did was melt a piece of plastic in the folding mechanism so can’t close my key anymore. 6 hours for that. If it’s an consolation, they were nice though. More
Ripe off! ! I took my car for a noise and came out with a noise ! I took my car for a noise and came out with a noise More
Exceptional, TopNotch customer service. The employees were very professional and kind and got the job done in a timely manner. The employees were very professional and kind and got the job done in a timely manner. More