Gardena Nissan - Service Center

Good evening. Unfortunately, I did encounter a large problem after my car was serviced. My battery was not secured and I only discovered this only when I arrived h Unfortunately, I did encounter a large problem after my car was serviced. My battery was not secured and I only discovered this only when I arrived home, and decided to investigate the source of a new rattling sound. I opened up the hood of my car and found that the battery was completely loose, and none of the arms that secure it in place, were bolted on. Because, your service is quite far, I took it to the closest mechanic who was able to fix it, and they warned me that it could have had catastrophic consequences, if the battery would have been free to move and could have potentially disconnected itself while i was driving. They said it was a huge risk to my life and the life of my child driving with me! I just wanted to inform you of this, as it is unacceptable, in my opinion. More

Customer friendly, very good customer service, Kareem and Chris will go of their way just to make sure their customers are satisfied. Good job guys. Chris will go of their way just to make sure their customers are satisfied. Good job guys. More

service not complete. tires were not rotated although receipt/work order said ut was. Took almost 3 hrs for lofr tires were not rotated although receipt/work order said ut was. Took almost 3 hrs for lofr More

Service was great. Customer service was great. They fixed the problem. I am satisfied thank you. Customer service was great. They fixed the problem. I am satisfied thank you. More

Every time I come here, there is deceptive charges that are never fully explained until the bill comes. Also it took 3 hours for a simple diagnostic of a wiring issue with my lights - I asked to not do th are never fully explained until the bill comes. Also it took 3 hours for a simple diagnostic of a wiring issue with my lights - I asked to not do the 21 step inspection and they did it anyway. My car sat for over 2 hours before my issue was addressed. And $220/hr is excessive. More

I bought this car in August. I brought my car in to have the battery checked because I had to get a jump to get the car there. I was told that they would run diagnostics on the c I brought my car in to have the battery checked because I had to get a jump to get the car there. I was told that they would run diagnostics on the car. After some hours I was called to come pick up my car and that everything was fine. The next day the car wont start. I am very disappointed More

The routine maintenance was performed in a timely manner. Notification that the maintenance was complete and the auto was ready for pick up. Next routine mileage maintenance sent via email. Satisfied with th Notification that the maintenance was complete and the auto was ready for pick up. Next routine mileage maintenance sent via email. Satisfied with the overall all experience. The maintenance staff were well informed and helpful. More

Thank you for your help guys I am very happy for all your help. I am very happy help. I am very happy More

I brought my cars here l take back because l know they have the right parts for my car But the wating time to get Oil Change especially when there only few customers 2 - 3 hours is just to long have the right parts for my car But the wating time to get Oil Change especially when there only few customers 2 - 3 hours is just to long More

I had a great experience with Angel and Chris. They were both professional and delivered quality service. They were both professional and delivered quality service. More