Gardena Nissan - Service Center

Service department review I used this dealer to repair my Nissan Maxima for approximately 4 years. The work was generally ok but they always had a reason for not having my car I used this dealer to repair my Nissan Maxima for approximately 4 years. The work was generally ok but they always had a reason for not having my car ready at the time they agreed. I always had to leave my car. The last time they agreed to have a shuttle pick me up and the shuttle never showed. I had to call an Uber to do what they had agreed to do. I can not use this dealer. More

Great service I had five star service with Rico Perez my oil change was fast and easy. I will also definitely recommend him to every body in the future. I had five star service with Rico Perez my oil change was fast and easy. I will also definitely recommend him to every body in the future. More

Replace fuel pump(per AAA) and routine service Fuel pump was not the problem. Battery needed to be replaced. AAA caused a lot of inconvenience to me. Rico Perez was very helpful in dealing with Fuel pump was not the problem. Battery needed to be replaced. AAA caused a lot of inconvenience to me. Rico Perez was very helpful in dealing with this. More

Great Sales and Service Center I was told to bring my new car back so that a blemish could be taken car of. It’s was done on time and perfect. I would recommend both buying a can an I was told to bring my new car back so that a blemish could be taken car of. It’s was done on time and perfect. I would recommend both buying a can and having Gardena Nissan handling everything for you. More

They "misplaced" my car keys. Took them two hours to tell me they were going to have a meeting before they could do my oil change, when I told them I just wanted to go ahead and le Took them two hours to tell me they were going to have a meeting before they could do my oil change, when I told them I just wanted to go ahead and leave they told me they misplaced my car keys. It took them 30 minutes to find them. More

The Best Service Department I have dealing with this service department for a couple of years and during that time I have had nothing but good experiences and that is why I keep I have dealing with this service department for a couple of years and during that time I have had nothing but good experiences and that is why I keep coming back. More

The greatness from Raymond Wow! Raymond in the service department goes waaaaaay above and beyond. I appreciate his kindness and unique way to deliver the message of how nissan i Wow! Raymond in the service department goes waaaaaay above and beyond. I appreciate his kindness and unique way to deliver the message of how nissan is here to work with me. He truly comprehends customer service and is why I keep coming back. Thank you Raymond and thank you Gardena Nissan! More

HORRIBLE EXPERIENCE!!! HORRIBLE!! They said that I needed a major service for my 2011 Nissan Pathfinder. I told them that I was going to the mountains this weekend with my HORRIBLE!! They said that I needed a major service for my 2011 Nissan Pathfinder. I told them that I was going to the mountains this weekend with my 2 handicapped children and that I needed everything on the car checked out which they said they would do. I got up to the mountains, and the heater which was working, stopped working altogether.....then my low tire light indicator came on, with the same tire that they said they would rotate for me. They did not change any of my bels on my car......JUST AN ABSOLUTE NIGHTMARE!!! I WILL NEVER NEVER TAKE MY CAR THERE AGAIN!!! STAY AWAY!!! More

Great service department I have been coming here for years and they have never tried to sell me something I did not need. Sometimes they do get a bit busy and when this happen I have been coming here for years and they have never tried to sell me something I did not need. Sometimes they do get a bit busy and when this happens the service may take a bit longer, but I know I can trust them. I have bought 3 cars from here as well. I use Ramiro in service and the one I thought he let me down the Manager Brian S. stepped in and made it right. More

Oops! we just toar off your front spoiler.. See ya! I went to have my oil changed on my 350Z and the front spoiler was ripped off my vehicle when the mechanic was backing up out of the stall. The front I went to have my oil changed on my 350Z and the front spoiler was ripped off my vehicle when the mechanic was backing up out of the stall. The front spoiler caught on the lift and ripped off half the spoiler and did damage to the front bumper. Raymond Ward informed me that Brian Brannon would order another spoiler and have it painted and put on the 350Z. Well four weeks passed and after a few phone calls and a email to Brian. I am getting only lies about the part. They are not taking responsibility for the incident and were making up stuff about them ordering the spoiler. One phone call..."The spoiler is sitting down at the Los Angeles Port," was a answer I got. Well the part is available in the US and would ship out of Irvine in which is about 30 miles away. So that would all be delivered by truck not by boat. So the motto is lie, cheat and steal! People need to read these and take note... More