Gardena Nissan

My experience with Gardena Nissan has been fantastic. Victor Ramirez is extremely patient as I asked the same questions more than once. He is extremely knowledgeable about cars and was very helpful in m Victor Ramirez is extremely patient as I asked the same questions more than once. He is extremely knowledgeable about cars and was very helpful in making my final selection. Victor has a way of putting his customers at ease. It is an amazing feeling when you know you are getting a fantastic deal and can completely trust that the sales person looking out for your needs. Thanks Victor!!! More

I must say, it truly was an amazing experience at Gardena Nissan, Thank God! I was in an unfavorable auto loan prior to coming to Gardena Nissan and that didn't matter. Victor was very supportive throughout Nissan, Thank God! I was in an unfavorable auto loan prior to coming to Gardena Nissan and that didn't matter. Victor was very supportive throughout the entire process. I was able to get a 2012 Nissan Altima with an Affordable deal. Victor and his tram really made me feel like family as they told me they were going to do all they can to help me get a new car and out of the auto loan that I was in prior where I was in my opinion taken advantage of. I'm so happy with my overall e,experience and new car!! Thank you Victor and Gardena Nissan!!! More

I have loved the Nissan Altima coupe from the moment I first laid eyes on it, but I wasn't sure that I would ever be an owner of one... and NOW I AM!!! I got the most amazing service from my internet sale first laid eyes on it, but I wasn't sure that I would ever be an owner of one... and NOW I AM!!! I got the most amazing service from my internet sales manager Victor Ramirez. He spoke with me over the phone for days before I came down to the dealership since I live in Orange County. So convenient since I don't live close!! He was sure he'd be able to make it happen for me and he did. He went over inventory with me and found the exact car I wanted. Victor worked hard to get the most amazing deal on the car and the offer was one I couldn't refuse! When it was all done, I was comfortable and happy with the deal he offered me for my new car. Everyone at the dealership was amazing, and I have referred friends and family to Victor and he worked hard for them as well. I love my 2012 Altima Coupe. Thank you Victor! More

I absolutely LOVE my new Nissan Altima! I wasnt sure what i wanted when i came in to loOk for a new car. Victor approached me and asked what i needed and i explained i had 3 kids, didnt want a gas guzzler or i wanted when i came in to loOk for a new car. Victor approached me and asked what i needed and i explained i had 3 kids, didnt want a gas guzzler or anything too small and he suggested the Altima which was in my price range. He was able to get me the exAct color and inside design i wanted. Im a very happy customer wIth my new Car. More

Had a great experience and was treated well. I was able to walk in and get help right away and was not pushed into anything. to walk in and get help right away and was not pushed into anything. More

I'm currently working with mr. Victor Ramirez on purchasing a vichele and he's been very professional, friendly and knowledgeable, I would recommend anyone that needs a car to see mr. Ramirez he wil purchasing a vichele and he's been very professional, friendly and knowledgeable, I would recommend anyone that needs a car to see mr. Ramirez he will go above an beyond to get you what u need. More

Wonderful dealership. I highly recommend!!!! Very knowlegeable Sales and Service. My wife used to take our Murano to Santa Monica Nissan until we received a quote for our last maintenance. We were ad knowlegeable Sales and Service. My wife used to take our Murano to Santa Monica Nissan until we received a quote for our last maintenance. We were advised to have a load of parts replaced because they were "worn". Total cost was to be close to 5k. Decided to take the Murano to Gardena Nissan for another opinion. Not only did the parts not need to be replaced. The serviice advisor also took pictures and showed me the condition. We were very pleased. While waiting, we looked at the New Maximas and were greeted by a very friendly salesperson (Victor). He was very knowlegeable. Needless to say, we left the dealership with our Murano and a New Maxima. The sales and service at Gardena Nissan is top notch!!!!! More

I took my Nissan sentra in for a tire rotation. In the back bay when the car was out of sight, the mechanic unbolted my license plates. He attatched two license plate frames that said "Gardena Nissan" wi back bay when the car was out of sight, the mechanic unbolted my license plates. He attatched two license plate frames that said "Gardena Nissan" without my permission. I was advertising their bussiness as I was driving around. I complained to the manager and he told me to shut up repeatedly. This probably happens often. I urge potential car buyers to shop elswhere and never buy a car at Gardena Nissan. Lets shut that bussiness down for good. More

Advisors - Zero knowledge about cars. They will say what the known error database says. They cant even convey the issue to the mechanic. I wished they had any process so that we can directly discuss with th the known error database says. They cant even convey the issue to the mechanic. I wished they had any process so that we can directly discuss with the mechanic. Advisors are just a middle man and making everything complicated. If you have some noise you will never ever make the advisor explain what it is. Mechanics - Probably they have best in class but whoever servered my car was not knowledgeable enough. 3 months back they changed my engine mount and now another mechanic from the same dealership told me i have another engine mount broken. 3 weeks back i did the 27 point inspection and everything was reported perfect. They way they treat people i feel the technicians are not skilled enough. My tire was totally worn out but these mechanics dint even mention that in my 27 point report. 3 months back the rear brake life was 60 % and now I have 70%. Is not that amazing ? :) well thats what the report says..i never changed my rear brake pads.. More

I dropped the car off because engine shut off when stopping and got a rental car. Advisor said he will call me by 7 but didn't so I called next morning and they still didnt find out the problem and a stopping and got a rental car. Advisor said he will call me by 7 but didn't so I called next morning and they still didnt find out the problem and asked about my previous problems with the car. Told I took it in right after I purchased the car and said it might be a lemon. He called back later said brake fuse was missing and accused me of doing something to the car. He was sarcastic and said did the fuse disintegrate by itself? told him I did not touch the car and he said he will put that in the statement. He said they had replaced the fuse and that fixed the car, so pick it up. I dropped my rental car off, picked up the paperwork and waited for them to bring the car. I saw a guy backing the car out, but the engine shut off again. He then calls over 2 mechanics and the service advisor because obviously the car was not fixed. Advisor drove the car to the service directors office,opened the hood and called me over. He said the car is acting strange. I asked him why he called me if the car is not fixed. He then started being nasty and said since the word “lemon” was mentioned hours earlier he can’t fix the car anymore and I have to take it to corporate. Advisor said since I drove the car in I better drive it out and just walked off. I had no choice but to drive my car out stopping many time on the way back in the middle of the road. What can I do in a situation like this? This is the worst service I have ever received. They just wasted 2 days of my life and just left me hanging. More