Gardena Nissan

Service department review I used this dealer to repair my Nissan Maxima for approximately 4 years. The work was generally ok but they always had a reason for not having my car I used this dealer to repair my Nissan Maxima for approximately 4 years. The work was generally ok but they always had a reason for not having my car ready at the time they agreed. I always had to leave my car. The last time they agreed to have a shuttle pick me up and the shuttle never showed. I had to call an Uber to do what they had agreed to do. I can not use this dealer. More

Great service I had five star service with Rico Perez my oil change was fast and easy. I will also definitely recommend him to every body in the future. I had five star service with Rico Perez my oil change was fast and easy. I will also definitely recommend him to every body in the future. More

Replace fuel pump(per AAA) and routine service Fuel pump was not the problem. Battery needed to be replaced. AAA caused a lot of inconvenience to me. Rico Perez was very helpful in dealing with Fuel pump was not the problem. Battery needed to be replaced. AAA caused a lot of inconvenience to me. Rico Perez was very helpful in dealing with this. More

Great Sales and Service Center I was told to bring my new car back so that a blemish could be taken car of. It’s was done on time and perfect. I would recommend both buying a can an I was told to bring my new car back so that a blemish could be taken car of. It’s was done on time and perfect. I would recommend both buying a can and having Gardena Nissan handling everything for you. More

They "misplaced" my car keys. Took them two hours to tell me they were going to have a meeting before they could do my oil change, when I told them I just wanted to go ahead and le Took them two hours to tell me they were going to have a meeting before they could do my oil change, when I told them I just wanted to go ahead and leave they told me they misplaced my car keys. It took them 30 minutes to find them. More

satisfied They have tried to find what we wanted for us and they could find one at the end. and it was also reasonable price for us. They have tried to find what we wanted for us and they could find one at the end. and it was also reasonable price for us. More

The Best Service Department I have dealing with this service department for a couple of years and during that time I have had nothing but good experiences and that is why I keep I have dealing with this service department for a couple of years and during that time I have had nothing but good experiences and that is why I keep coming back. More

The greatness from Raymond Wow! Raymond in the service department goes waaaaaay above and beyond. I appreciate his kindness and unique way to deliver the message of how nissan i Wow! Raymond in the service department goes waaaaaay above and beyond. I appreciate his kindness and unique way to deliver the message of how nissan is here to work with me. He truly comprehends customer service and is why I keep coming back. Thank you Raymond and thank you Gardena Nissan! More

Disgusted! Don't buy from this dealer! You've been warned! Had the worst experience at this dealer! Purchased a car or as I tell my friends, “I’m renting this car while my car is at the repair shop”. I purch Had the worst experience at this dealer! Purchased a car or as I tell my friends, “I’m renting this car while my car is at the repair shop”. I purchased it on November 2016; I decided to get a 2016 because I was sold into getting a 2016 to get a better deal. The deal was of $500, what a rebate! I bought a 2016 Nissan Sentra Sv. As of now the sound system sucks, and sucks is a nice word to describe how bad it sucks! I took it into the service department and a jerk in there said its how it’s supposed to sound because I got an “SV” model. Translation in my mind: I purchased a piece of %$@! It doesn’t end there; I previously was leasing a Kia Optima 2014 which had better sound, and alloy rims. The Nissan Sentra has scratch able rim caps. There’s nothing positive I can really say about this experience. All they care is about making their money and getting you to sign. They told me upon signing that they would pay off the lease, which they issued me a check for. But they knew how bad they were screwing me; they told me I was supposed to turn the car into KIA. Which I did, then had to wait over a month to get my final bill. Kia slammed me with a higher bill than what Nissan of Gardena issued me. Today, January 3rd 2017 I walked in to the dealer to try to solve my problem. Spoke to Tony Mattar which was a complete jerk. In my face he said, we gave you a check which you cashed. I told him I deposited the check to pay the Kia balance. He then said, we did what we said we would. I then asked him again; why they would allow me to drive off with both cars home. His reply was: “we did what we said we would”. Didn’t care, they knew all of this would develop after the purchase. They not only NOT care about the consumer, they laugh at them in their face. HORRIBLE EXPERIENCE, I’m stuck with a car which I hate every day I hop on. More

Worst customer service with ride employees Worked with Mohammad, had the worst experience I've ever had at a Car Dealership. One of the most dierespectfil men at that Dealership. Offended my fa Worked with Mohammad, had the worst experience I've ever had at a Car Dealership. One of the most dierespectfil men at that Dealership. Offended my father multiple times and talked a lot of rude garbage. DO NOT GO TO THIS DEALER. There are many other Nisssan Dealers nearby with a lot better services. More