Gardena Nissan

First of our issue wasn’t resolved, I haven’t come back to this dealer because we had previously had issues with the service department. My mom decided to give them a second chance because it’s the closest to this dealer because we had previously had issues with the service department. My mom decided to give them a second chance because it’s the closest location. We went in for an oil change to later get a low oil pressure notification come up. Took it back to get inspected. Got “fixed” now 3 weeks later we are back in there again. Advisor said there is no issue. Put a board under the car so we can see if maybe it’s leaking. I’m not gonna complain about the lack of communication because I can let that slide but not resolving a mechanical issue. Is absurd to me. More

I have an Infinit Q50. Over the last 6-7 plus years, Gardena Nissan is the where my car has been serviced for oil changes. The price for the oil change has been consistent Over the last 6-7 plus years, Gardena Nissan is the where my car has been serviced for oil changes. The price for the oil change has been consistent until my recent service, the price spiked up $30 dollars. The service rep told me the reason was for the increase was that my vehicle did not bear the Nissan badge. I was shocked to hear this (Infiniti is Nissan) and explained that I have never been charged this much for service. If this remains true I will be going elsewhere. More

Great service and people. Briana is super nice and even got me an Uber back to my jobsite while they were working on the car. Briana is super nice and even got me an Uber back to my jobsite while they were working on the car. More

I was there at service center for 3 and a half hours. .Not a problem for not making an appointment.I was frustrated by the fact that I seen my car but no one called me the fact it was done... But was frus .Not a problem for not making an appointment.I was frustrated by the fact that I seen my car but no one called me the fact it was done... But was frustrating to me that the inside driver side floor side panel was dirty then usual...I'm not making a big thing bout it...But treat the customer vehicle if it was there's.. More

The young man was very polite he knew the car after the purchase he explained all functions to my granddaughter. purchase he explained all functions to my granddaughter. More

I’m happy with my recently visit in Gardena Nissan, my service representative was amazing, he was very kind and helpful. Thank you so much service representative was amazing, he was very kind and helpful. Thank you so much More

I took my Leaf in for a recall notice. The recall was a software update. After waiting almost five hours for the technicians to complete the update I was informed that due to a backlog on The recall was a software update. After waiting almost five hours for the technicians to complete the update I was informed that due to a backlog on Nissan’s internet connection they were unable to complete the update. I would think that for software updates Nissan could do the updates without requiring a visit to a dealership. My service writer was excellent. It was not his fault that the update failed. Nissan needs to learn from Tesla and provide software updates seamlessly. More

The service is great the service advisor is very professional and helpful thank you.great service professional and helpful thank you.great service More

Love how efficient they always are. Always so clear in everything that was done to my car Always so clear in everything that was done to my car More

My rep carlos was a very nice guy and explained everything to me clearly I really appreciate that everything to me clearly I really appreciate that More