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Gardena Honda - Service Center

Gardena, CA

4.6
1,491 Reviews
Call Service Center (424) 340-9300

1,491 Reviews of Gardena Honda - Service Center

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June 12, 2024

Excellent and accurate customer service. Art helped me out and answered all my questions. I will definitely recommend More

by PAZANDLOVE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Jun 13, 2024 -

Gardena Honda responded

Hi PAZANDLOVE2013, thank you for the kind words! We're thrilled to hear that Art provided you with excellent customer service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 11, 2024

Very professional and helpful customer service department. Took time to do a thorough job on my car. More

by RVBROWN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jun 12, 2024 -

Gardena Honda responded

Hi RVBROWN1, thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience with our customer service department. Our team always strives to provide professional and helpful service to all of our customers. We appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 11, 2024

Chris was very professional and very polite. The Service was really quick for being a Saturday More

by SONIALLAMAS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 12, 2024 -

Gardena Honda responded

Hi SONIALLAMAS83, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Chris provided you with excellent service. We strive to deliver quick and professional service every day of the week. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 11, 2024

Rep is good. Service is good. Rate is good. Coffee is good. 25 words is bad More

by REMINTON.LIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
For gotta
Report | Print
Jun 12, 2024 -

Gardena Honda responded

Hi REMINTON.LIN, thank you for your kind words and positive feedback about our service and coffee! We're thrilled to hear you had a great experience overall, and we look forward to working together again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 11, 2024

Es muy bueno el personal esta siempre atento y son muy amables super recomiendo el lugar More

by JUANMANUELDELGADOP93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jun 12, 2024 -

Gardena Honda responded

Hola JUANMANUELDELGADOP93, gracias por tus amables palabras! Estamos encantados de saber que tuvo una experiencia positiva con nuestro personal y que recomendaría altamente nuestro lugar. Apreciamos su apoyo y esperamos darle la bienvenida pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

June 11, 2024

I add excellent service. The employees were very kind and generous. The employees were very helpful and answered all my questions. More

by MICKILIAXOXO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Jun 12, 2024 -

Gardena Honda responded

Hi MICKILIAXOXO, thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team. Providing excellent service is our top priority, and we are always here to help with any questions you may have. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 10, 2024

Very Polite and on time with my oil change service. Super quick and easy check out and timely. More

by BELINDA_CERVANTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
Jun 11, 2024 -

Gardena Honda responded

Belinda, thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you found our service to be polite, efficient, and timely. Your satisfaction is our top priority, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 10, 2024

Costumer service not too friendly when I arrived even with an appointment the representative (Alexander) told me that my car will stay up to 5 hours and make a really bad comparison about my doctor sayin More

by Leonardo Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander
Report | Print
Jun 18, 2024 -

Gardena Honda responded

Leonardo, It's very disappointing to read about this negative interaction with a member of our team. We appreciate you bringing this to our attention and would like to learn more about what was said, so we can be sure to address this appropriately. Please call me directly at 424-340-9120 at your convenience. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 10, 2024

Dale is a wonderful technician to conduct business with. He's professional, should trustworthiness, and sincere in his profession. Thank you, Dale! More

by trillannm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Jun 11, 2024 -

Gardena Honda responded

Thank you so much for your kind words, Trillannm! We are thrilled to hear about your positive experience with Dale. Our team takes pride in providing professional and trustworthy service to all our clients. We appreciate your feedback and hope to work with you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 10, 2024

Usually I don’t come to this dealership because of past experiences I’ve had. I decided to give it another try since it’s close to home. Chris helped me out and he was wonderful. I will come back because I More

by Amcmill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 11, 2024 -

Gardena Honda responded

Hi Amcmill72, we're thrilled to hear about the positive experience you had with Chris. We appreciate you giving us another chance and we're glad to hear that you plan on returning. Please don't hesitate to reach out if you need anything in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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