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Gardena Honda - Service Center

Gardena, CA

4.6
1,491 Reviews
Call Service Center (424) 340-9300

1,491 Reviews of Gardena Honda - Service Center

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June 14, 2024

I've been dealing with this dealership for 5 years now (when it was DHC Honda) and I've never encountered a problem. More

by MIRIAMREMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Jun 17, 2024 -

Gardena Honda responded

Hi MIRIAMREMO, thank you for being a loyal customer for 5 years! We appreciate your positive feedback about your experience with our dealership. If you ever need anything in the future, please don't hesitate to reach out. We look forward to continuing to serve you in the years to come. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 13, 2024

Recently renovated, this location has a mini self-serve cafe and waiting area for customers. More

by PURPLE_ROCZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
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Jun 14, 2024 -

Gardena Honda responded

Thank you so much for the positive feedback, PURPLE_ROCZ! We're thrilled to hear that you enjoyed our newly renovated space and self-serve cafe. We appreciate you taking the time to share your experience and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 13, 2024

Gardena Honda reached out to me. Wanted to genuinely resolve my issue and they did. Very professional, courteous, and personable. Made my experience easy and the speed in which every More

by PEREZMISAEL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana and Elizabeth
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Jun 14, 2024 -

Gardena Honda responded

Hi PEREZMISAEL18, thank you so much for sharing your positive experience with Gardena Honda! We're thrilled to hear that our team was able to provide you with professional and efficient service. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 13, 2024

Took my car in for my tire end up having to pay $1090. 00. In the meantime my sunglasses were taken. Not pleased at all. More

by CWILLIAMS040686
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Jun 14, 2024 -

Gardena Honda responded

Thank you for bringing this to our attention. This is something we'd like to learn more about and address. At your earliest convenience, please call me directly at 424-340-9120. I look forward to hearing from you soon. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 13, 2024

Friendly, organized, when needed brake pads, I should have rescheduled as they did not have part and kept my car all day. More

by JOYCEGOFFEAU
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Provided for my transpiration home which was appreciated.
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Jun 14, 2024 -

Gardena Honda responded

Hi JOYCEGOFFEAU, thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the delay in getting the part for your car. We will definitely work on improving our communication and efficiency in the future. We appreciate your understanding and hope to serve you better next time. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 13, 2024

Muy buen servicio amables como siempre y la espera no es mucho tiempo el mejor servicio definitivamente More

by CRISANTA2980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo jauregui
Report | Print
Jun 14, 2024 -

Gardena Honda responded

Hola CRISANTA2980, gracias por tus amables palabras! Estamos encantados de saber que tuvo una experiencia positiva con nuestro equipo. Brindar un excelente servicio al cliente y minimizar los tiempos de espera son nuestras principales prioridades. Apreciamos sus comentarios y esperamos poder servirle nuevamente en el futuro. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

June 12, 2024

Everyone was really friendly and my car was serviced quickly, even got a ride back home More

by Mister Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot names
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Jun 13, 2024 -

Gardena Honda responded

Hi Mister Anderson, thank you for taking the time to share your positive experience with us! We're thrilled that you found our team friendly and efficient in servicing your car. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 12, 2024

Art was Polite. Punctual . Car was finished in a timely manner. There was so many vending machines in waiting room it was difficult to see if u had free coffee. Was More

by Dfreeman510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art was courteous and he kept me in form
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Jun 13, 2024 -

Gardena Honda responded

We're glad you received both prompt and quality service from Art and our team. We'll make sure to make it more clear that the coffee in our waiting room is complimentary. We appreciate you bringing this to our attention and we look forward to seeing you here at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 12, 2024

Great customer service. Keep up good work. I also appreciate the tech guy help and advice. More

by Ldjones2050@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Report | Print
Jun 13, 2024 -

Gardena Honda responded

Hi Ldjones2050, thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service team and tech support. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 12, 2024

It was a fast and great experience. Will always do my service here. Thank you. More

by E_zepeda10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Jun 13, 2024 -

Gardena Honda responded

Hi E_zepeda10, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a fast and great experience with our services. We truly appreciate your support and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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