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Gardena Honda - Service Center

Gardena, CA

4.6
1,064 Reviews
Call Service Center (424) 340-9300

1,064 Reviews of Gardena Honda - Service Center

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October 21, 2024

Need to improve in service offers for customers and tell them exactly what cars really need More

by CRISTYANMARADIAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Oct 22, 2024 -

Gardena Honda responded

Cristyan, Transparency is very important, which is why we appreciate you taking the time to share this feedback. Should you like to discuss any concerns you have in further detail, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

No communication or simple customer service. Complete change from when I was there last year. More

by Stacm89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The outside workers never told me a name
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Oct 28, 2024 -

Gardena Honda responded

It's disappointing that you didn't receive the same quality service or communication that you received previously. We value both your opinion and your satisfaction, which is why I'd like to speak with you about this further. At your convenience, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 20, 2024

After having a previous issue. I can say this experience was excellent and everyone was polite More

by sherika6276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa and Arturo
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Oct 21, 2024 -

Gardena Honda responded

We're thrilled to hear about your excellent experience and appreciate your kind words about our team. Your feedback is invaluable as we strive to improve and provide top-notch service. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 20, 2024

Always ready to help out when there’s a problem with the car. Good job More

by IMMACULATE12885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Oct 21, 2024 -

Gardena Honda responded

We're thrilled to hear you're satisfied with our team's support. Your feedback motivates us to keep delivering top-notch service. If you need anything else, just let us know! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 20, 2024

Benny is the man! Great, solid, trustworthy guy you can go to at Gardena honda More

by TIMMYGALLARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Oct 21, 2024 -

Gardena Honda responded

Thanks, Timmy! We're thrilled to hear you had a great experience with Benny. Trustworthy service is what we strive for, and it’s awesome to know he made a positive impact. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 19, 2024

The experience was wonderful. Very helpful and knowledgeable. My service person made very professional. Thanks More

by RDHAMBLIN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Report | Print
Oct 21, 2024 -

Gardena Honda responded

We’re thrilled to hear you had a wonderful experience. Our team strives to provide helpful and professional service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 18, 2024

Starting with the guy that met me at drop off to the customer service representative to the gentleman that kept me informed - everything was excellent. Quick and painless experience. More

by MMORALES831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Report | Print
Oct 21, 2024 -

Gardena Honda responded

We’re thrilled to hear about your positive experience! Our team strives to provide excellent service from start to finish, and it’s great to know we hit the mark for you. Thank you for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 18, 2024

my advisor arturo made the visit outstanding. very attentive to my needs and kept a constant line of communication. More

by gerard.nealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
arturo
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Oct 21, 2024 -

Gardena Honda responded

Thank you, Gerard! We're thrilled to hear that Arturo provided you with such attentive service and communication. Your feedback means a lot to us, and we’re glad we could make your visit outstanding! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 18, 2024

The dealership or self is awesome i like how they service the area with quality and quantity of vehicles to choose from More

by Koffee127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in finance great,Ivan in sales mike in service ,art in service they are the best so far of the dealers i been with
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Oct 21, 2024 -

Gardena Honda responded

We're thrilled to hear you enjoyed our selection and service. We strive to provide quality vehicles and a great experience for our customers. Your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 18, 2024

Great service. Very knowledgeable about everything that need to be completed. Mr.Art is thee best. Thank you More

by BRYONMANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art . Service person
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Oct 21, 2024 -

Gardena Honda responded

Thanks, Bryon! We're thrilled to hear you had a great experience and that Mr. Art impressed you with his knowledge and service. Your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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