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Gardena Honda - Service Center

Gardena, CA

4.6
1,493 Reviews
Call Service Center (424) 340-9300

1,493 Reviews of Gardena Honda - Service Center

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June 29, 2024

The customer service is horrible, the cashiers are rude and the prices are very high. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Quintanilla, and front cashier female
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Jul 02, 2024 -

Gardena Honda responded

Ana, Providing quality service is our top priority and we're disappointed that's not what you've received. At your convenience, I'd like the opportunity to speak with you and learn more about where we've fallen short. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 29, 2024

Every time I have went there, there’s problems with my warranty, that is still active. It was not honored, and they wanted to push another repair in order to fix the issue I had a warranty for. Since I r More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
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Jul 02, 2024 -

Gardena Honda responded

We're discouraged to see you've been dissatisfied with the level of service you've received here at our service department. At your convenience, I'd like to learn more about this and do my best to assist you. You can call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 29, 2024

“WILL “ TOOK CARE OF ALL THE ISSUES I HAD WITH MY HONDA ODYSSEY ! GREAT JOB !! WHEN I DROPPED OFF VAN “WILL” MADE SURE I GOT RIDE BACK HOME WHICH HELP ME ! VERY GREATFUL FOR THE EXCELL More

by Michaeltishii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WILL
Report | Print
Jul 02, 2024 -

Gardena Honda responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Will provided you with excellent service and took care of all the issues with your Honda Odyssey. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 28, 2024

Easy time getting my new car. No complaints. Everyone there was nice and accommodating to me. More

by 19RYANHORVATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Rodriguez, Eddie Flores, Ivan Flores
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Jul 02, 2024 -

Gardena Honda responded

Ryan, thank you for sharing your positive experience with us! We're thrilled to hear that you found the car-buying process easy and enjoyable. Our team always aims to provide exceptional service, and we're glad that you felt welcomed and taken care of. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 28, 2024

I think Gardena Honda is a place that I will send anybody that's looking to buy a car, bcuz of the professional people that works for Honda, More

by DARRELLCOUNTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Navy
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Jul 02, 2024 -

Gardena Honda responded

Thank you for the kind words, Darrell. We appreciate your recommendation and are thrilled to hear that you had a positive experience with our team. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 28, 2024

I would like and love to tell others that your service is excellent; courteous, and efficient. The best customer service I've ever seen. So. Organized. Thanks you're right on time. More

by yelam2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete, Jairo and David
Report | Print
Jul 02, 2024 -

Gardena Honda responded

Hi Yelam, thank you so much for the kind words! We are thrilled to hear that you had such a positive experience with our service. Providing excellent customer service is our top priority, and we are delighted that we could meet your expectations. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 27, 2024

The service was great and the waiting room was clean and spacious making it a comfortable place to wait for my car to be ready. More

by ESTHERMORENO1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 28, 2024 -

Gardena Honda responded

Esther, thank you for the glowing review! We're thrilled to hear that you found our service great and our waiting room clean and spacious. Your comfort is important to us, and we're happy we could make your experience with us a positive one. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 27, 2024

Service was fast, Dale excellent and thorough. Young male Intake Rep was pleasant. Lounge beautiful More

by taylormayde2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Jun 28, 2024 -

Gardena Honda responded

Hi Taylor, thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Dale and our team. We're glad you enjoyed our beautiful lounge area. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 27, 2024

Service was completed quickly and job well done! The waiting area was comfortable to wait in. More

by P Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
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Jun 28, 2024 -

Gardena Honda responded

Hi P! We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to share your feedback. We're glad you found our waiting area comfortable and that the service was completed to your satisfaction. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 26, 2024

It's already 3 years since I buy from there. All the service that they did to me is remarkable excellent. And the way they doing is perfect. Hopefully more above excellent. More

by PAULUS.SIE.77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis quintanilla
Report | Print
Jun 27, 2024 -

Gardena Honda responded

Thank you so much for your kind words! We are thrilled to hear that you have had such a positive experience with us over the past 3 years. We strive to provide excellent service and we are grateful for your feedback. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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