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Gardena Honda - Service Center

Gardena, CA

4.6
1,055 Reviews

1,055 Reviews of Gardena Honda - Service Center

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March 29, 2024

Wonderful and fast service. Great treats I don't have more to say at this time More

by ayspencer56
Recommend Dealer
Yes
Employees Worked With
Benny
Jul 08, 2024 -

Gardena Honda responded

Thank you for choosing Gardena Honda! We're so proud of our team for ensuring you left with a smile on your face. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 28, 2024

Everything top to bottom. Fantastic! Marvin takes care of business with a direct, no nonsense approach. Much appreciated. More

by CAREERDEATH
Recommend Dealer
Yes
Employees Worked With
Marvin
Mar 29, 2024 -

Gardena Honda responded

Hi CAREERDEATH, thank you so much for the glowing review! We're thrilled to hear that Marvin's direct approach resonated with you. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 27, 2024

excellent service Mike went above and beyond to give the best service possible very knowledgeable More

by jazzie
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
Mar 27, 2024 -

jazzie responded

Mike Garcia is very knowledgeable and provided excellent service installing a security alarm in my 2024 Honda Pilot.

Mar 29, 2024 -

Gardena Honda responded

Jazzie, thank you for taking the time to leave such a positive review! We are thrilled to hear that Mike provided excellent service and went above and beyond for you. We truly appreciate your kind words and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 27, 2024

It was good experience Alexis was professional and explained the work that was done & car was ready within 2 hours More

by dmartinez2270
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 22, 2024 -

Gardena Honda responded

Thank you for sharing your stellar rating! We're so proud of Alexis and our team for delivering a quick and seamless service visit. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 27, 2024

Good, except for process throughout (as i was waiting) there was zero communication He said 5 hours out was passed 6 hours More

by LALOGR81
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 08, 2024 -

Gardena Honda responded

We appreciate both your patience and your feedback. If services are going to take longer than expected, we must do a better job of informing guests of that. We will be sure to address this with our team and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

March 24, 2024

It's the best feeling knowing that you're in good hands at Gardena Honda Thanks so much for getting me in and out More

by Trudyab1
Recommend Dealer
Yes
Employees Worked With
Benny
Jul 09, 2024 -

Gardena Honda responded

We appreciate your stellar rating, Trudy! Thank you for choosing Gardena Honda! We look forward to delivering quality service for years to come. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 24, 2024

Friendly Easy Quick and professional I would definitely return for all of my auto repair and service needs More

by Pdhendi69
Recommend Dealer
Yes
Employees Worked With
Will
Jul 16, 2024 -

Gardena Honda responded

Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with our auto repair and service team. Providing friendly, efficient, and professional service is always our goal, and we're thrilled that we hit the mark for you. We look forward to welcoming you back for any future automotive needs you may have. If there's anything else we can do to assist you, please don't hesitate to let us know. Safe travels! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 24, 2024

Art is friendly, welcoming and engaging - he made sure that my service was A 1. He explained the service More

by sewmaia9756
Recommend Dealer
Yes
Employees Worked With
Art
Jul 22, 2024 -

Gardena Honda responded

Thank you for choosing Gardena Honda! We're so lucky to have Art on our team and we're thrilled he delivered an excellent service visit. Don't hesitate to reach out if there's anything else we can assist with! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 22, 2024

Service is always courteous and timely. I appreciate that my service is delivered when promised. More

by smartimac
Recommend Dealer
Yes
Employees Worked With
Art Jauregui
Mar 25, 2024 -

Gardena Honda responded

Hi smartimac, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service to be both courteous and timely. Delivering excellent service is always a top priority for us. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2024

I had an exceptional service experience at the dealership. The staff was attentive and knowledgeable, addressing all my concerns promptly. The process was transparent, and they went above and beyo More

by ingridcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 21, 2024 -

Gardena Honda responded

Ingrid, thank you for sharing your positive experience at our dealership! We are thrilled to hear that you found our staff attentive, knowledgeable, and customer-oriented. Transparency and satisfaction are key priorities for us, and we are glad to hear that you had a great experience. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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