Back

Gardena Honda - Service Center

Gardena, CA

4.6
885 Reviews

885 Reviews of Gardena Honda - Service Center

Sort by
April 26, 2024

They are closed to my home, friendly they know what they doing, they provide good service and they got the extra mayo to see the customers happy at first when I took my car. They gave me the wrong informati More

by ADANGUERRA65@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 27, 2024 -

Gardena Honda responded

We appreciate you choosing us here at Gardena Honda for your vehicle needs. While disappointed you had to return to get this issue resolved, we're happy to see Dale was able to assist you and you drove home happy. Should you need anything else in the future, please don't hesitate to let us or Dale know. We're here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 26, 2024

It was easy to book an appt on-line. The coupon I had was for another Honda dealership, but they honored that coupon. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Apr 27, 2024 -

Gardena Honda responded

Hi Wendy! We're thrilled to hear that you had a positive experience booking your appointment online. We strive to provide excellent service and are glad we could honor your coupon. Thank you for choosing our dealership. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 25, 2024

Great service good personal thanks. Good customer service I will recommend it. Best Dealer in the South Bay Area come and try it thank you More

by JANNETHLOVE782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
Apr 26, 2024 -

Gardena Honda responded

Thank you for choosing Gardena Honda, Janneth! We love to hear your visit went seamlessly. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 25, 2024

Friendly and very professional, little pricey but they are good.besides I know exactly what my car needs. More

by Arturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art and Ricky.
Apr 26, 2024 -

Gardena Honda responded

Hi Arturo, thank you for taking the time to share your positive experience with us! We're glad to hear that you found our team friendly and professional. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 25, 2024

Best dealer Honda at Gardena CA 902 Estoy may contento por la attention recibida de parte de ustedes Muchas gracias, Ana More

by MISIONLUPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Apr 29, 2024 -

Gardena Honda responded

Gracias por tus amables palabras, MISIONLUPI! Estamos encantados de saber acerca de la gran experiencia que tuvo con nosotros. Nos esforzamos por brindar un servicio de primer nivel a todos nuestros clientes y nos alegra saber que Ana cuidó tan bien de usted. Agradecemos sus comentarios! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 24, 2024

I am not happy with this dealership they sold me a lemon I have not enjoy my car it been in the shop six times More

by DEBORAHDOUGLAS461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin
Apr 30, 2024 -

Gardena Honda responded

Deborah, We're discouraged to see you are dissatisfied and you're having continuous issues with your vehicle. I've made multiple attempts to reach you to discuss this further. At your earliest convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 24, 2024

We had a great and helpful experience with the salesperson and the finance manager. Gardena Honda was able to work with our circumstances. I would recommend Gardena Honda for their professional cu More

by NELA1119.CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica and Rommel Tsuruta
Apr 25, 2024 -

Gardena Honda responded

Hi NELA1119.CS, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to provide you with great customer service and work with your circumstances. We appreciate your recommendation and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 24, 2024

I had a great experience with the service team. I was greeted very friendly and given expectation with how long my service would take. The waiting area is great and the service rep kept in contact. More

by ERLIN.MARTINEZ06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Quintanilla
Apr 25, 2024 -

Gardena Honda responded

Hi Erlin, thank you for sharing your positive experience with our service team! We're thrilled to hear that you felt welcomed and informed throughout your visit. We appreciate your feedback and look forward to welcoming you back in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 24, 2024

The entire process from the initial estimate to the completion of the service was handled in a timely and professional manner. More

by Charles Gates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Apr 25, 2024 -

Gardena Honda responded

Hi Charles, thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. Providing timely and professional service is always our top priority. We appreciate your feedback and hope to work with you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 24, 2024

Service is good & they are attentive. But as far as my concern if you sent your car to service dealer like Honda for oil change,maybe it’s needed to check every fluid/oil in the engine, n More

by DPCALILUNG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no need
Apr 25, 2024 -

Gardena Honda responded

Thank you for bringing these questions to our attention. When you have an opportunity to speak, I'd like to help answer them for you. You can call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

...
62
...