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Gardena Honda - Service Center

Gardena, CA

4.6
885 Reviews
Call Service Center (424) 340-9300

885 Reviews of Gardena Honda - Service Center

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April 27, 2024

Marvin and Art did a great job helping me with the issue I’ve been having with my accord. More

by Meatrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
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Apr 29, 2024 -

Gardena Honda responded

Hi Meatrich, thank you for your positive feedback about Marvin and Art's assistance with your Accord. We're delighted to hear that they provided great service. If you need any further help or have any other concerns, feel free to reach out to us. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 27, 2024

nice service people, respectful, nice waiting lobby, delicious hot coffee! fast service, very accomodating and you can ask any question!!!!! More

by LEA_BUNAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Apr 29, 2024 -

Gardena Honda responded

Hi Lea! Thank you for the wonderful review! We're thrilled to hear that you enjoyed our service, waiting lobby, and coffee. We strive to always be accommodating and answer any questions you may have. We appreciate your feedback and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 26, 2024

Excellent response regarding problem plus good follow up on recent visit and good deal on the price. Will return of course. More

by GREGORYSHIELD8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Apr 29, 2024 -

Gardena Honda responded

Gregory, thank you for taking the time to share your positive experience with us! We are glad to hear that you found our response to be excellent and that you enjoyed your recent visit. We look forward to welcoming you back in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 26, 2024

Went as a walk in for oil change. I was survived right away. Quick service. More

by ROSALINDARIVERA0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Apr 29, 2024 -

Gardena Honda responded

Hi Rosalinda, thank you for sharing your experience with us! We're thrilled to hear that you received prompt service during your walk-in oil change visit. Our team is dedicated to providing efficient and top-notch service to all our customers. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 26, 2024

Dale is so helpful and informed us what is needed to be done to keep the car safe for driving. More

by SPERA003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Apr 29, 2024 -

Gardena Honda responded

Hi SPERA003! Thank you for taking the time to share your experience with Dale. We're thrilled to hear that he was able to provide you with helpful information to ensure the safety of your car. We appreciate your feedback and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 26, 2024

Been here a few times. They do the job, but every time things feel slower than they need to be. Even with an appointment, I've shown up on time and ended up waiting at leas More

by PARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Apr 30, 2024 -

Gardena Honda responded

Para, We appreciate both your business and your feedback. We understand your time is valuable and we must do a better job of greeting you in a more timely manner and completing services quicker. We will be sure to address our team about your concerns and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 26, 2024

Service was professional, courteous and accommodating. I would refer friends and family to purchase in the future. More

by lashettaridgeway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Apr 29, 2024 -

Gardena Honda responded

Hi lashettaridgeway, thank you for the kind words! We are thrilled to hear about your positive experience with our service. Referrals mean the world to us, and we appreciate your support. We look forward to serving you, your friends, and family in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 26, 2024

The car was kept for almost 1 month, once we got it back, it had the same issue and had to go back to the dealer the next day. Once we picked it up, it had tons of bird poop all over from wherever they parke More

by na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
everyone
Report | Print
Apr 30, 2024 -

Gardena Honda responded

NA, We appreciate your feedback and we're disappointed that you had to bring your vehicle back in after it was already here for an extended period of time. Your opinion and satisfaction are both extremely important to us, so should you like to discuss your experience in any further detail, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 26, 2024

Gardena Honda, is really a pretty good dealership, we’ve had no issues here, we bought our Honda CRV, from this location & the Service Advisors, have been great! More

by BOTTSCINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia, Dale, Jairo
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Apr 29, 2024 -

Gardena Honda responded

Hi BOTTSCINA, thank you for sharing your positive experience with Gardena Honda! We're thrilled to hear that you had a great experience purchasing your Honda CRV and that our service advisors have been helpful. If you ever need anything in the future, don't hesitate to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 26, 2024

The dealership is well kept. The remodeling looks good and there is more space The workers could smile.and at least speak to the customers More

by efgreen36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his nsmr
Report | Print
Apr 29, 2024 -

Gardena Honda responded

We're pleased to see you like our facility. It's important each and every member of our team is providing our guests with the quality service they deserve. We'll be sure to address your feedback with them and we look forward to providing you with a 5-star experience here at your next visit. See you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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