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Gardena Honda - Service Center

Gardena, CA

4.6
1,092 Reviews
Call Service Center (424) 340-9300

1,092 Reviews of Gardena Honda - Service Center

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June 05, 2024

Muy buen servicio rápido además muy amable la persona que me atendió. Yo lo recomiendo.. More

by peggymunozb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
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Jun 06, 2024 -

Gardena Honda responded

Hola Peggy, muchas gracias por tus amables palabras! Estamos encantados de saber que tuvo una gran experiencia con nuestro equipo. Brindar un servicio excelente es nuestra principal prioridad y nos alegra poder cumplir con sus expectativas. Apreciamos su recomendación y esperamos servirle nuevamente pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

June 05, 2024

I like the customer service. I will definitely go back again in the future. I have other things to be fixed More

by h.stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Jun 06, 2024 -

Gardena Honda responded

Hi Stephanie, thank you for your kind words and for giving us a 5-star rating! We appreciate your feedback and look forward to serving you again in the future. Please let us know how we can assist with any other issues you may have. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Absolutely amazing service I was in and out I was given all updates every step of the way More

by Aprildavischildcare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jun 06, 2024 -

Gardena Honda responded

Thank you so much for your kind words, April! We strive to keep our clients informed and provide efficient service. We're thrilled to hear that you had a positive experience with us. If you ever need anything in the future, please don't hesitate to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 04, 2024

The service was very expedited. I ended spending more money than I budgeted for, because the service person recommended oil change and other maintenance services. He was very attent More

by KIAPPETIN1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jauregui
Report | Print
Jun 05, 2024 -

Gardena Honda responded

Hi KIAPPETIN1951, thank you for sharing your experience with us. We're glad to hear that our service was expedited and that our team member was attentive to your needs. We appreciate your feedback, and hope to see you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 04, 2024

I dont recommend nothing to people. Let folks figure it out there self. Most people go where its convenient. Nothing special about no dealership there all the same. More

by noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin.
Report | Print
Jun 05, 2024 -

Gardena Honda responded

We appreciate your feedback and would like the opportunity to speak with you and learn more about where we fell short, as we're always looking to grow and improve as a dealership. When you have a moment, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 04, 2024

I've been doing business with Gardena Honda since 1985. I am on my 5th(?) Vehicle and will have at least one more before I go to Heaven. My experience has been nothing short of excellent service and superb More

by GMAPATTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antony (New Car Agent) and Jairo (Service)
Report | Print
Jun 05, 2024 -

Gardena Honda responded

Thank you so much for your loyalty and kind words, GMAPATTI! We're thrilled to hear about your wonderful experiences with Gardena Honda. We truly appreciate your continued support over the years and look forward to serving you again in the future. Thank you for being a valued customer! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 03, 2024

Service took a very long time. It was an oil change and recall. It took 3 hours More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Great customer service
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Jun 03, 2024 -

Gardena Honda responded

Susie, We appreciate your patience and your feedback. Basic services like an oil change should not take this long, which is why I'd like the opportunity to speak with you and learn more about when you stopped by. At your convenience, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 03, 2024

The appointment was made and completed on the same day, which is outstanding in today’s environment. More

by thompson-beverly
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alexis was great and very informative.
Report | Print
Jun 04, 2024 -

Gardena Honda responded

Hi thompson-beverly, thank you for sharing your experience with us! We're thrilled to hear that we could accommodate your appointment on the same day. Providing efficient service is always our goal. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 03, 2024

It’s very expensive compared to what other nearby Honda dealers are. They did not provide an accurate receipt when it was time to pay for the service, and Alexis was going back and forth with me about the More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis, Marvin
Report | Print
Jun 03, 2024 -

Gardena Honda responded

Maria, We appreciate you bringing these concerns to our attention and we're disappointed your service experience didn't go seamlessly. At your convenience, please call me directly at 424-340-9120, as I'd like to learn more about what transpired and help address these concerns. I look forward to speaking with you soon. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 03, 2024

Good and fast service. New facility with a nice waiting room. I waited on my car to be serviced More

by GENO105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Jun 04, 2024 -

Gardena Honda responded

Hi GENO105, thank you for taking the time to leave a positive review! We're glad to hear that you enjoyed our fast service and new facility. We strive to provide a comfortable waiting room for our customers. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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