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Gardena Honda - Service Center

Gardena, CA

4.6
1,092 Reviews
Call Service Center (424) 340-9300

1,092 Reviews of Gardena Honda - Service Center

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June 06, 2024

Quick response. Always gets the job done within a day. However many employees tend to gossip about customers within ear shot. Very unprofessional More

by ARTFULDODGER.C2C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bad with names
Report | Print
Jun 13, 2024 -

Gardena Honda responded

We appreciate both your business and your feedback. You're absolutely correct, this is unprofessional and something we will be addressing our team about. Thank you for bringing this to our attention. We hope your Honda is treating you well and we're looking forward to seeing you here at your next visit. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 06, 2024

Alexis was very helpful. He was kind very professional and listen to my issue of my Ridgeline truck. Everyone else that was involved were all very professional very helpful a More

by cbullett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jun 07, 2024 -

Gardena Honda responded

Hi Cbullett, thank you so much for taking the time to share your positive experience. We're thrilled to hear that Alexis and our team were able to provide you with exceptional service. We appreciate your recommendation and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 06, 2024

Everyone was nice service was great and time wise was not to bad overall I'm satisfied. More

by bishopmischelle8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the name
Report | Print
Jun 07, 2024 -

Gardena Honda responded

Hi bishopmischelle8, thank you for the positive feedback! We're glad to hear that you had a great experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 06, 2024

I have been taking my Acura here for several years now. I have nothing negative to say. I see Jairo. Thank you for taking care of my car! More

by Vhuynh312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Jun 07, 2024 -

Gardena Honda responded

Hi Vhuynh312, thank you for your kind words! We're thrilled to hear that Jairo has provided you with excellent service for your Acura. We appreciate your loyalty and look forward to continuing to provide top-notch care for your vehicle. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Friendly environment, knowledgeable staffs, and quick service. I was so comfortable and satisfied as usual More

by Jason Ngo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Jun 06, 2024 -

Gardena Honda responded

Hi Jason, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff knowledgeable and enjoyed the friendly environment. We strive to provide quick service and ensure our customers are comfortable and satisfied. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Met all expectations. Even though I have a closer dealership I come here and the other dealership I can even walk to 2 blocks away More

by ROBIN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Jun 06, 2024 -

Gardena Honda responded

Robin, thank you so much for choosing to visit us despite having a closer dealership nearby. We are thrilled to hear that we were able to meet all your expectations. We appreciate your support and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Celeste, Dale and Mike all made me feel like a valued customer! Outstanding customer service! More

by TOMIKEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste, Dale and Mike (Garcia)
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Jun 06, 2024 -

Gardena Honda responded

Hi Tomikeb! Thank you for taking the time to share your experience with us. We are thrilled to hear that Celeste, Dale, and Mike provided you with outstanding customer service. We appreciate your kind words and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Very accommodating. Excellent customer service skills. Very helpful easy to work with. Senior friendly recommend them highly More

by PHILLIPS8856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jario
Report | Print
Jun 06, 2024 -

Gardena Honda responded

Thank you so much for your kind words, PHILLIPS8856! We're thrilled to hear that you found our customer service skills to be excellent and that you had a positive experience working with us. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 05, 2024

Sales team said car had no problems. It had a leak which Maintenance refused to fix at first. Then i drove back down and proved it that the leak was there and finally they fixed it. L More

by JSACHS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel, ryan, emilio,
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Jun 05, 2024 -

Gardena Honda responded

Your time is valuable and it should not have been wasted like this. We definitely could have been much more accommodating and we've already addressed this with our team. If you have any other issues with your vehicle, please call me directly at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 05, 2024

Jairo was so so great! Very helpful with what I needed and made sure it happened. More

by JOANNA.CASSASQUILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Jun 06, 2024 -

Gardena Honda responded

Hi Joanna! Thank you for taking the time to share your positive experience with Jairo. We are thrilled to hear that he was able to assist you effectively. If you have any more feedback or questions, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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