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Gardena Honda - Service Center

Gardena, CA

4.6
885 Reviews
Call Service Center (424) 340-9300

885 Reviews of Gardena Honda - Service Center

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May 01, 2024

When I dropped my car off I was told that it would be a 3 hr wait. Jairo Baeza asked if I needed a ride home. I declined. I was notified that my car was ready before 3 hrs and was very pleased with his assis More

by MICHELLE.EDWARDS1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baeza,Jairo
Report | Print
May 02, 2024 -

Gardena Honda responded

Hi Michelle, we're thrilled to hear about your positive experience with Jairo at our service center! Providing excellent assistance and care is always our top priority. Thank you for choosing us for your car service needs. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 30, 2024

This dealership is convenient and staffed with knowledgeable professionals. Benny was very helpful and made my visit pleasant. This team is awesome!! More

by maria9025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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May 01, 2024 -

Gardena Honda responded

Hi Maria, thank you for sharing your positive experience with us! We're thrilled to hear that Benny and our team made your visit pleasant and provided knowledgeable service. We appreciate your kind words and hope to see you again soon at our dealership! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 30, 2024

They were friendly and speedy with getting my car ready. They employees were really nice as well. More

by JERLIDUENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
May 01, 2024 -

Gardena Honda responded

Hi JERLIDUENAS, thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team was able to provide friendly and efficient service for your car. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 29, 2024

Everything was good. Not excellent, because I didn't get a complementary car wash. I used to have a Mazda and every time I went to the dealer they would wash it, even tho More

by CHRIS.URBINA151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Apr 30, 2024 -

Gardena Honda responded

Chris, We're happy to see that overall you had a quality service experience. Should you like to discuss our car wash policy or any other issues you experienced during your visit, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 29, 2024

This dealership got my car on time. I stressed that I needed my vehicle that same day to make it to my job the next morning. They got it finished in less than two hours. More

by ROSALI CISNEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anayanci
Report | Print
Apr 30, 2024 -

Gardena Honda responded

Rosali, thank you for sharing your positive experience with us! We understand the importance of timely service, especially when it comes to getting to work. We're thrilled to hear that we could meet your expectations and get your car back to you quickly. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 29, 2024

Friendly, good service, finished job on time, keeping promises. Good good good good good good More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Apr 30, 2024 -

Gardena Honda responded

Hi Tony, thank you for the positive feedback! We're thrilled to hear that you had a great experience with our service and that we were able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 29, 2024

Great job. To long for just an oil change. 2 hrs.but the new waiting room is nice. More

by ISIDROMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 30, 2024 -

Gardena Honda responded

Hi ISIDROMM, thank you for taking the time to leave your feedback. We appreciate your kind words about our new waiting room. We apologize for the longer than expected wait time for your oil change and will work on improving our efficiency in the future. We hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 29, 2024

Arturo is thee BEST! Always great customer service. Gardena Honda is my fav Honda dealer. More

by Pfmgrl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Apr 30, 2024 -

Gardena Honda responded

Hi Pfmgrl2, thank you for your kind words! We're thrilled to hear that you had a fantastic experience with Arturo and that Gardena Honda is your favorite Honda dealer. We appreciate your support and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 29, 2024

Great place overall. No bad experiences so far. Shout out to Benny who helped me get my car service done! More

by adiaz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Apr 30, 2024 -

Gardena Honda responded

Hi adiaz22, thank you for the positive feedback! We're thrilled to hear about your great experience with Benny. We strive to provide top-notch service to all our customers and we're glad you had a smooth visit. If you ever need anything else, feel free to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 29, 2024

Quick and easy customer service. No hassle dropped my car off Saturday at 3 and was called an hour later stating the car was done. Will be back! More

by Osanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
May 01, 2024 -

Gardena Honda responded

Hi Osanch, thank you for sharing your positive experience with our quick and easy customer service. We're thrilled to hear that you were satisfied with the efficiency of our team. We look forward to welcoming you back for your future car needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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