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Gardena Honda - Service Center

Gardena, CA

4.6
1,092 Reviews
Call Service Center (424) 340-9300

1,092 Reviews of Gardena Honda - Service Center

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June 10, 2024

Usually I don’t come to this dealership because of past experiences I’ve had. I decided to give it another try since it’s close to home. Chris helped me out and he was wonderful. I will come back because I More

by Amcmill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jun 11, 2024 -

Gardena Honda responded

Hi Amcmill72, we're thrilled to hear about the positive experience you had with Chris. We appreciate you giving us another chance and we're glad to hear that you plan on returning. Please don't hesitate to reach out if you need anything in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 10, 2024

Great Service thank you guys for being so nice and efficient! I love Honda Gardena More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot their names
Report | Print
Jun 11, 2024 -

Gardena Honda responded

Thank you so much for your kind words, Dana! We are thrilled to hear that you had a great experience with us at Gardena Honda. Providing excellent service is our top priority, and we are glad that we could meet your expectations. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 10, 2024

Have had good experience with gardena honda but prices for maintenance is dramatically high !!! This forces me to look to otger professionals for maintenance on my honda. This is disgusting to me. More

by wolfrescue911
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees were wonderful
Report | Print
Jun 11, 2024 -

Gardena Honda responded

We appreciate both your business and your feedback. We're disappointed that you're dissatisfied with our service prices, and would like the opportunity to speak with you about this much further, as your opinion and your satisfaction are both extremely important. Please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 09, 2024

Thank you guys for help me, buy my new car ,Honda cars are my favorite brand More

by JONYMARKIM
Recommend Dealer
Yes
Employees Worked With
Emilio moncisbais,,rommeel
Report | Print
Jun 10, 2024 -

Gardena Honda responded

Hi JONYMARKIM, thank you so much for your kind words! We're thrilled to hear about your positive experience with us. If you ever need anything else, feel free to reach out. Enjoy your new car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2024

Customer service was rude from service techs. Representative. Not an enjoyable experience as a returning customer. More

by dannette2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Jun 11, 2024 -

Gardena Honda responded

Dannette, You should be receiving 5-star service from everyone here at each visit and we're disappointed to see this was not the case at your most recent visit. When you have an opportunity, we'd like to learn more about when you stopped by and who you worked with. Please call me directly at 424-340-9120 at your convenience. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 09, 2024

It took 4:30 for oil change and to replace a plastic trim in the cargo that it has 6 plastic holder More

by MITRAYASMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know tech nema
Report | Print
Jun 11, 2024 -

Gardena Honda responded

Your time is valuable and it should not have taken this long to complete this service. We'd like to learn more about when you stopped by so we can address this properly with our team. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 09, 2024

Good good good good good good good good good good and friendly very helpful yay More

by Awesomeguy92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Think his name was chris
Report | Print
Jun 10, 2024 -

Gardena Honda responded

Hey Awesomeguy92, thank you so much for the kind words and 5-star review! We're thrilled to hear that you had a positive experience with our team. If you ever need anything else, feel free to reach out. Have a great day! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2024

Great service advisor. Alexis was on top of everything and he answered all the questions More

by Khaledjabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jun 10, 2024 -

Gardena Honda responded

Hi Khaledjabi, thank you for taking the time to leave such positive feedback about Alexis. We are thrilled to hear that he provided great service and answered all your questions. We appreciate your support and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2024

I went in to do my oil change and the service was good. That is all. More

by E_Mend95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Jun 10, 2024 -

Gardena Honda responded

Hi E_Mend95, thank you for taking the time to leave a review. We're glad to hear that you had a positive experience during your oil change service. If there is anything we can do to make your next visit even better, please let us know. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 09, 2024

The dealership had lots of snacks for purchase and very friendly staff. The seating was also exemplary. More

by TEAMSTAR83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Jun 10, 2024 -

Gardena Honda responded

Hi TEAMSTAR83, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our snacks, friendly staff, and seating. We strive to provide a comfortable and welcoming environment for all our customers. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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