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Gardena Honda - Service Center

Gardena, CA

4.6
1,090 Reviews
Call Service Center (424) 340-9300

1,090 Reviews of Gardena Honda - Service Center

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June 15, 2024

I’ve been a customer of Gardena Honda since 1993. The staff is courteous, professional, and knowledge. No pressure. VIP treatment. All Star Team in service and sales. More

by PAMS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Sandoval, Frankie Garcia
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Jun 17, 2024 -

Gardena Honda responded

PAMS33, thank you so much for your kind words and loyalty to Gardena Honda since 1993! We're thrilled to hear that you've had a positive experience with our courteous and knowledgeable staff. Providing VIP treatment to our customers is always our top priority. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 15, 2024

Great customer service and very fast in getting my car in and out. They also took care of my recall and I didn’t have to wait long. More

by manhlioespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Jun 17, 2024 -

Gardena Honda responded

Hi Manhlioespinoza, thank you for taking the time to share your positive experience with us. We are thrilled to hear that you were satisfied with our customer service and the efficiency of our services. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 15, 2024

Customer service was nice and fast still couple things I notice didn’t receive that I use too but it was ok More

by DENISEGAMMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember name
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Jun 17, 2024 -

Gardena Honda responded

Denise, We're happy to see that overall you had a quality experience. Please let us know what things you didn't receive and we'll be happy to provide them to you. Thank you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 15, 2024

The service agent was very helpful and friendly. He took care of my 🚗 and got me out in the time he promised More

by Kasandra Bullock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Report | Print
Jun 17, 2024 -

Gardena Honda responded

Hi Kasandra, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our service agent was able to assist you efficiently and with a friendly demeanor. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 14, 2024

I've been dealing with this dealership for 5 years now (when it was DHC Honda) and I've never encountered a problem. More

by MIRIAMREMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Jun 17, 2024 -

Gardena Honda responded

Hi MIRIAMREMO, thank you for being a loyal customer for 5 years! We appreciate your positive feedback about your experience with our dealership. If you ever need anything in the future, please don't hesitate to reach out. We look forward to continuing to serve you in the years to come. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 14, 2024

Top tier customer service! Nice comfortable waiting area equipt with beverages! As soon as you arrive staff approach you offering support! More

by MONIQUELAWSON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANNA, ALEXIS, CHRIS
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Jun 17, 2024 -

Gardena Honda responded

Hi MONIQUELAWSON22! Thank you so much for your kind words! We are thrilled to hear that you enjoyed our customer service and amenities. We strive to make every visit a pleasant one for our guests. We hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 14, 2024

Found and took care of the problem quickly. Provided a ride to and from Gardena Honda dealership. I'm elderly and handicapped so the quick responses were greatly appreciated. More

by aalv7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale in service department was outstanding in following the process to a conclusion.
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Jun 14, 2024 -

aalv7 responded

I usually take my Honda vehicles to an independent mechanic because of the higher costs but my cars are older and I think this dealership is well worth the money. Thanx

Jun 17, 2024 -

Gardena Honda responded

Hi aalv7, thank you for sharing your positive experience with us! We're glad we could assist you quickly and provide transportation to the dealership. Your satisfaction is our top priority, and we appreciate your feedback. Let us know if there's anything else we can do to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 14, 2024

Excellent place to take your car for service and also to purchase a car friendly customer service always very helpful More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
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Jun 17, 2024 -

Gardena Honda responded

Hi Jose! Thank you so much for the positive review. We're thrilled to hear that you had a great experience with our customer service team. We appreciate your support and hope to see you again soon for any future car service or purchases. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 14, 2024

Appointment time was kept. Jairo was very helpful. I ended up needing tires so it took longer than expected but Jairo was very apologetic. More

by Lindahiker18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
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Jun 17, 2024 -

Gardena Honda responded

Hi Lindahiker18, thank you for taking the time to share your feedback about your recent visit. We're thrilled to hear that Jairo provided excellent service, even though there was a slight delay. We appreciate your understanding and hope to see you again soon for your future automotive needs. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 14, 2024

Very Good and taking care of the issue👍 The last time they replaced the tire that was covered by insurance..Alexis promised it will be replaced Tuesday and it did - Thanks Jonda Gardena for the Job well More

by fmcastillo519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Jun 17, 2024 -

Gardena Honda responded

Hi fmcastillo519, thank you for sharing your positive experience with us! We're thrilled to hear that Alexis was able to take care of the tire replacement for you efficiently. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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