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Gardena Honda - Service Center

Gardena, CA

4.6
1,089 Reviews

1,089 Reviews of Gardena Honda - Service Center

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June 22, 2024

My service experience was wonderful. Service manager Marvin scheduled my appointment for me. My service was completed in a timely manner at a fair price. They also conducted multi-point More

by lilyvillatoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Manager
Jun 25, 2024 -

Gardena Honda responded

Hi Lily, thank you so much for sharing your positive experience with us! We're thrilled to hear that Marvin provided excellent service and that your appointment was completed to your satisfaction. We're glad we could provide you with a thorough inspection at no additional cost. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 22, 2024

I was told about a concern with my car (transmission) that, according to Mr. Baeza, should have been brought to my attention at my previous service. Something that serious should not be overlooked and fo More

by LOVEIZGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
J. Baeza
Jul 03, 2024 -

Gardena Honda responded

It's important we are providing accurate service here, which is why this is disappointing to read. I understand you spoke with Mr. Bazea about this already, but should you like to discuss this any further, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 22, 2024

Chris took car of us . Made sure vehicle got repaired ASAP. Overall amazing experience that's why I keep going back More

by NEUTRON_NERD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 25, 2024 -

Gardena Honda responded

Thank you for sharing your positive experience with Chris! We're thrilled to hear that he provided excellent service and ensured your vehicle was repaired quickly. We appreciate your loyalty and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 21, 2024

I had a great experience. Everyone I encountered, provided good customer service. Alexis Quintanilla provided great customer service and listened to my concerns I had about m More

by vanessacontreras602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Jun 25, 2024 -

Gardena Honda responded

Vanessa, thank you for sharing your wonderful experience with us! We are thrilled to hear that Alexis provided exceptional customer service and addressed all your concerns. We appreciate your detailed feedback and will be sure to acknowledge Alexis for his outstanding work. See you next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 21, 2024

Always on time with appointments . Done in a timely matter. Everyone always is so helpful. More

by syarber86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jun 25, 2024 -

Gardena Honda responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with us. Our team works hard to provide timely and helpful service to all of our clients. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 21, 2024

Good service and advice . I just wish I could have used all my coupons discount on my service More

by BICKHAMPATRICK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 24, 2024 -

Gardena Honda responded

We're happy that overall you had a quality experience here. Should you like to discuss any issues you faced regarding the service coupons, please don't hesitate to contact me. I'm here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 21, 2024

Communication was great and timing was nice as well . Angel helped a lot and was able with to get my car back same day More

by Dreshawn_marcell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jun 25, 2024 -

Gardena Honda responded

Thank you for the positive feedback! We're thrilled to hear that Angel was able to assist you promptly and effectively. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 21, 2024

They work fast. Of course you pay for it. I needed the car fast so had to pay. Good to know it’s reliable again. More

by W Mernin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lopez
Jun 25, 2024 -

Gardena Honda responded

Hi W, thank you for sharing your experience with us. We're glad to hear that we were able to help you quickly and that you found our service reliable. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 20, 2024

dealership does not care about customer after you finance or purchase the vehicle, very disappointed More

by RAYSANTOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
luis, julio
Jun 21, 2024 -

Gardena Honda responded

Ray, It's disappointing to see you've been dissatisfied with the service you've received since purchasing your vehicle. At your convenience, I'd like to learn more about where we've fallen short and get back to providing you with the 5-star service you deserve. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 20, 2024

I like the service how they treat me. And how they fix the the office More

by msantana6265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Jun 21, 2024 -

Gardena Honda responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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