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Gardena Honda - Service Center

Gardena, CA

4.6
1,089 Reviews
Call Service Center (424) 340-9300

1,089 Reviews of Gardena Honda - Service Center

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July 02, 2024

I have used Garden Honda for various car services over 10+ years. I have been very satisfied and everyone there is always respectful and professionally courteous. My service representative is Art Jauregui More

by DMASUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauregui
Report | Print
Jul 05, 2024 -

Gardena Honda responded

Thank you for your kind words! We are thrilled to hear about your positive experiences with Garden Honda and Art Jauregui. We strive to provide exceptional service to all our customers, and we are grateful for your continued support over the past 10+ years. Thank you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 01, 2024

I recommend Gardena dealership. Each time I drop of my car for service they offer me a ride back to work.👍 More

by Mglvillarreal04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Jul 02, 2024 -

Gardena Honda responded

Thank you for recommending Gardena Honda! We're glad to hear that you had a positive experience with our service team. Providing convenient transportation options is just one way we strive to make servicing your car as hassle-free as possible. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 30, 2024

Arturo is the person i worked with for my car. Told him what my issue was and he really listened. Schedule me ASAP as soon he got the part. I feel like he advocate for the issue i had with my car More

by alexfrancisarabit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Jul 02, 2024 -

Gardena Honda responded

Hi Alex, thank you for sharing your positive experience with Arturo! We're thrilled to hear that he was attentive to your needs and resolved your car issue efficiently. We strive to provide excellent service, and we're glad your car is running smoothly now. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 30, 2024

Didn’t take long to do the service on my vehicle and was attended as needed More

by MARTINEZJULIAN232003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Jul 02, 2024 -

Gardena Honda responded

Hi Julian, thank you for sharing your positive experience with us! We're thrilled to hear that our service was efficient and met your needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 29, 2024

“WILL “ TOOK CARE OF ALL THE ISSUES I HAD WITH MY HONDA ODYSSEY ! GREAT JOB !! WHEN I DROPPED OFF VAN “WILL” MADE SURE I GOT RIDE BACK HOME WHICH HELP ME ! VERY GREATFUL FOR THE EXCELL More

by Michaeltishii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WILL
Report | Print
Jul 02, 2024 -

Gardena Honda responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that Will provided you with excellent service and took care of all the issues with your Honda Odyssey. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 29, 2024

Great service from Will Lopez from Start to finish. Time quoted for service was met,Thanks! More

by DEREKWILLIAMS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Lopez
Report | Print
Jul 02, 2024 -

Gardena Honda responded

Hi Derek, thank you for sharing your positive experience with Will Lopez! We're thrilled to hear that the service met your expectations and was completed in a timely manner. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 29, 2024

All personal are helpful fast and always so happy to help with anything I need. More

by heikesmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will lopez
Report | Print
Jul 02, 2024 -

Gardena Honda responded

Hi Heike, thank you for your glowing review! We are delighted to hear that our team was able to assist you quickly and happily. We are always here to help with anything you need. We appreciate your kind words and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

June 29, 2024

The customer service is horrible, the cashiers are rude and the prices are very high. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Quintanilla, and front cashier female
Report | Print
Jul 02, 2024 -

Gardena Honda responded

Ana, Providing quality service is our top priority and we're disappointed that's not what you've received. At your convenience, I'd like the opportunity to speak with you and learn more about where we've fallen short. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 29, 2024

Every time I have went there, there’s problems with my warranty, that is still active. It was not honored, and they wanted to push another repair in order to fix the issue I had a warranty for. Since I r More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Report | Print
Jul 02, 2024 -

Gardena Honda responded

We're discouraged to see you've been dissatisfied with the level of service you've received here at our service department. At your convenience, I'd like to learn more about this and do my best to assist you. You can call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

June 28, 2024

Easy time getting my new car. No complaints. Everyone there was nice and accommodating to me. More

by 19RYANHORVATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Rodriguez, Eddie Flores, Ivan Flores
Report | Print
Jul 02, 2024 -

Gardena Honda responded

Ryan, thank you for sharing your positive experience with us! We're thrilled to hear that you found the car-buying process easy and enjoyable. Our team always aims to provide exceptional service, and we're glad that you felt welcomed and taken care of. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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