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Gardena Honda - Service Center

Gardena, CA

4.6
1,087 Reviews
Call Service Center (424) 340-9300

1,087 Reviews of Gardena Honda - Service Center

Sort by
July 08, 2024

Awesome service and communication. Dale, the service manager was nice. Love bringing my car here for service. More

by DRUSTRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale on service.
Report | Print
Jul 09, 2024 -

Gardena Honda responded

Thank you for the glowing review! We're delighted to hear that you had a positive experience with Dale and our service team. We appreciate your loyalty and look forward to continuing to provide top-notch service for your car in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 08, 2024

That’s great service. I love this dealer. Arturo always friendly and professional. I recommend 100 % Honda from Gardena More

by Ulises@westcoastmaintenance.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Jul 09, 2024 -

Gardena Honda responded

Hi Ulises, thank you so much for your positive review! We're thrilled to hear that you had a great experience with Arturo and our team at Gardena Honda. We appreciate your recommendation and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 08, 2024

Attention to details is commendable. Respectful customer service attendants. I do also appreciate the occasional discounts, they are very helpful especially in this economic inflation. More

by OMOLOLA ODENIYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
Report | Print
Jul 09, 2024 -

Gardena Honda responded

Hi Omolola, thank you for the kind words and the 5-star rating! We're thrilled to hear that you appreciate our attention to detail, respectful customer service, and discounts. We're committed to providing value and excellent service, and we look forward to serving you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 08, 2024

Was very happy with my purchase they were really patient with me David Hernandez my sales consultant explained everything I needed to know about my vehicle also the sales manager Kevin Monge was very helpfu More

by VESMERALDA603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hernández, Kevin Monge
Report | Print
Jul 09, 2024 -

Gardena Honda responded

We're delighted to hear about your positive experience with David and Kevin! We strive to provide excellent service and are thrilled that you found our team to be patient, helpful, and accommodating. Thank you for choosing us for your car purchase! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 07, 2024

Used to love them, but they've changed for the worst. Disappointed! Not going back. More

by DeadBattery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them.
Report | Print
Jul 10, 2024 -

Gardena Honda responded

We're disappointed that as of late, you've not been receiving the quality service you've been accustomed to receiving here. At your convenience, I'd like to learn more about where we've been falling short. Please call me directly at 424-340-9120 when you have a moment to speak. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

July 07, 2024

Benny was super helpful when it came to servicing my Honda civic. I really appreciate how easy and fast the maintenance check was. More

by TONYTURCIOS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Jul 08, 2024 -

Gardena Honda responded

Hi Tony, thank you for sharing your positive experience with Benny and our team! We're thrilled to hear that you found our service to be efficient and convenient. We aim to provide top-notch service to all our customers. We appreciate your feedback and look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 07, 2024

Newly remodeled waiting area, parts area that is super nice. Intake (male) personnel make suggestions but not pushy. As a women that really put me at ease. I don't feel intimidated, but comfortable maki More

by ninatyler93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
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Jul 08, 2024 -

Gardena Honda responded

Nina, thank you for sharing your positive experience with us! We're thrilled to hear that you felt comfortable and at ease during your visit. Our team is dedicated to providing excellent service to all of our customers. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 06, 2024

La chica fue muy amable y me entregaron el carro en el tiempo prometido . Gracias More

by María González
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo el nombre
Report | Print
Jul 08, 2024 -

Gardena Honda responded

Hola María, gracias por tomarte el tiempo de compartir tu experiencia con nosotros! Estamos encantados de saber que nuestro equipo brindó un excelente servicio y que usted quedó satisfecho con la entrega del automóvil. Apreciamos sus comentarios y esperamos servirle nuevamente en el futuro. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

July 06, 2024

My car was misdiagnosed two times what led me to spend $6000 I even had to take out a loan to cover the $6000 something I wouldn't have to do if my car was diagnosed the way it was supposed to I I believe More

by angelmiguelleon@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis and main manager
Report | Print
Jul 18, 2024 -

Gardena Honda responded

Angel, We understand your frustration that you had to return after your vehicle was misdiagnosed. I understand you've spoken with Halay here about your experience, but should you have any further questions or concerns about anything, please feel free to call me directly at 424-340-9120. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

Aug 06, 2024 -

angelmiguelleon@gmail.com responded

So I spoke to Elizabeth a few weeks ago I explained to you that my vehicle was missed diagnosed which led me to spend a total is of $6,000 you told me that you felt really bad for what happened and that you were going talk to your superiors to see what can be done to make it right for me it's been a few weeks now I've called the number you provide multiple times also have left voicemails and no one's has gotten back to me ever since I find it very sad and overwhelming that no one has try to make it right or even tried to get in contact with me anymore

July 05, 2024

I had good service, & the place is so much nicer than it use to be. The people are friendly. More

by prusso76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Jul 08, 2024 -

Gardena Honda responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our service and noticed the improvements we've made. We strive to create a friendly atmosphere for all our customers. We hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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