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Gardena Honda - Service Center

Gardena, CA

4.6
1,086 Reviews

1,086 Reviews of Gardena Honda - Service Center

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July 15, 2024

Benny was great. He kept me informed of how long the service would take and how much it would cost. More

by young.anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jul 16, 2024 -

Gardena Honda responded

Hi Anthony, thank you for sharing your experience with Benny! We're thrilled to hear that he provided you with excellent service and kept you informed throughout the process. If you ever need anything else, don't hesitate to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 15, 2024

Had an early appt @8am for “alarm and coating” of the car. Got there on time there were lots of cars there already around 10 cars, a little hectic but otherwise good the employees were doing their best t More

by ERIC.SERRANO2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 16, 2024 -

Gardena Honda responded

Hi Eric, thank you for sharing your feedback about your recent visit. We're glad to hear that despite the busy morning, our team worked hard to organize the influx of service appointments. We apologize for the inconvenience with the wait time and appreciate your understanding. We hope to see you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 15, 2024

They got the work discussed promptly and the facility was nice to wait in until vehicle was ready More

by CHAPELURE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Jul 16, 2024 -

Gardena Honda responded

Thank you for your positive feedback, Chapelure! We're glad to hear that you had a pleasant experience with us. Our team works hard to provide efficient service and a comfortable environment for our customers. We appreciate your business and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 15, 2024

I am so glad for choosing Gardens Honda, to service my car, l have had nothing but great services More

by MRBLIVINGLIFE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Jul 16, 2024 -

Gardena Honda responded

Thanks for choosing Gardens Honda for your car's service! We appreciate your positive feedback and are thrilled to hear that you had a great experience with us. If you ever need anything in the future, please don't hesitate to reach out. Drive safely! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 14, 2024

Arturo is the best guy ever, great service, thanks Arturo thanks Gardena Honda you're the best ! More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Jul 15, 2024 -

Gardena Honda responded

Thank you for your kind words about Arturo and our team at Gardena Honda! We're thrilled to hear that you had a great experience with us. If you ever need anything else, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 14, 2024

Art was attentive to my situation and did all he could to provide the best service possible. More

by JOEMORENO1128
Recommend Dealer
Yes
Employees Worked With
Art provided excellent making sure I was completely happy.
Jul 15, 2024 -

Gardena Honda responded

Hi Joe, thank you for taking the time to share your experience with us! We're thrilled to hear that Art was able to provide you with excellent service. If you ever need anything else, don't hesitate to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 13, 2024

Took car in for a service and asked if they also take care of a recall for my car. Recall notice was delivered in May this year. I was told they didn't have the part because Honda wasn't even shipping t More

by Ericfuj
Service Communication
Recommend Dealer
No
Employees Worked With
They know who they are
Jul 15, 2024 -

Gardena Honda responded

Eric, We appreciate you sharing your concerns with us. We're discouraged you left dissatisfied and would like the opportunity to speak with you further about your experience, as your opinion, satisfaction, and business are all very important to us. Please call me directly at 424-340-9120 when you have a moment. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

July 13, 2024

,El lugar esta limpio y la sala de espera esta comoda,el area pa comprar esta bien surtido More

by S4GITARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Garcia
Jul 15, 2024 -

Gardena Honda responded

Gracias por tomarse el tiempo para compartir sus comentarios positivos con nosotros! Estamos encantados de saber que encontró nuestro lugar limpio y cómodo, y que nuestra área comercial cumplió con sus expectativas. Apreciamos su apoyo y esperamos verlo pronto nuevamente! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

July 12, 2024

Easy transaction Takes the amount of time told Love the new waiting area Very nice More

by pattyrico22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Jul 15, 2024 -

Gardena Honda responded

Thank you for the positive feedback, Patty! We're glad to hear that you had a great experience with us. Our team works hard to provide a seamless and comfortable environment for our customers. We appreciate your support and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 12, 2024

Friendly people and service, all the service time is efficiently for customer. Good environment in center More

by Eric chang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reception person
Jul 15, 2024 -

Gardena Honda responded

Hi Eric, thank you for the kind words! We're thrilled to hear that you had a positive experience with our team and that you found our service efficient. We strive to provide a welcoming environment for all our customers. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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