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Gardena Honda - Service Center

Gardena, CA

4.6
1,084 Reviews
Call Service Center (424) 340-9300

1,084 Reviews of Gardena Honda - Service Center

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July 29, 2024

Easy and efficient! Chris is always warm and helpful! Lyft service saved my day. Thanks! More

by RMARTIN22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 30, 2024 -

Gardena Honda responded

Hi R, thank you for the positive feedback! We're thrilled to hear that Chris provided friendly and efficient service. We appreciate you choosing us and look forward to serving you again in the future. Have a great day! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 29, 2024

Bad service ever. never again going back. And plan of returning the car back to the dealer More

by DONJUAN9668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember his name
Report | Print
Aug 02, 2024 -

Gardena Honda responded

We're sorry to hear about the issues you're experiencing with your car after your visit. Please reach out to us for further assistance. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@gardenahonda.com

July 29, 2024

I was very pleased with the excellent service for the replacement of the new battery in my 2017 Accord. First time meeting service advisor, Benny Nguyen who was very cordial, professional, took good care More

by Lance Tong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
Report | Print
Jul 30, 2024 -

Gardena Honda responded

Hi Lance, thank you for sharing your positive experience with Benny and our service team at Gardena Honda! We're thrilled to hear that you had a great visit and that your Accord is running fantastic. We appreciate your recommendation and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 29, 2024

Great customer service as always. Never had a bad experience. Keep up the good work. More

by vbell87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Jul 30, 2024 -

Gardena Honda responded

Thank you for your kind words! We are thrilled to hear that you consistently have a positive experience with our customer service. We appreciate your loyalty and look forward to continuing to provide you with excellent service. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 28, 2024

I like the new look, I was a little confused in the beginning. Customer service improved. More

by Reasons81
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't recall
Report | Print
Jul 29, 2024 -

Gardena Honda responded

Thank you for your feedback! We're glad to hear that you like the new look and have noticed an improvement in customer service. If you have any further suggestions or questions, feel free to reach out to us. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 28, 2024

Gardena Honda is fast to schedule a service on your car. They take the time to explain what they can help you with and schedule for a next day. More

by RENTERIA847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 29, 2024 -

Gardena Honda responded

Thank you for taking the time to share your positive experience with Gardena Honda. We are thrilled to hear that our team was able to provide you with fast and informative service. We look forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 28, 2024

Good communication with customer via email/texts Appropriate service provided for vehicle mileage Service Writer explained service details Check-in was efficient and polite W More

by PPMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny , Mike Garcia, Elizabeth Bernaba, service are check-in staff
Report | Print
Jul 29, 2024 -

Gardena Honda responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that our communication, service, and overall experience met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 28, 2024

I didn’t make an appointment. But your staff was willing to helping me. Thank you! More

by Akko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I do ask her name
Report | Print
Jul 29, 2024 -

Gardena Honda responded

Hi Akko, thank you for taking the time to share your feedback! We're glad to hear that our staff was able to assist you, even without an appointment. We appreciate your support and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 28, 2024

Good service and very professional. Very helpful staff ready to assist with question’s reasonable pricing. More

by Lafonthill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Report | Print
Jul 29, 2024 -

Gardena Honda responded

Thank you for your kind words! We're glad to hear that you found our service to be professional and helpful. Our team is always here to assist with any questions you may have. We appreciate your feedback and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 28, 2024

The wait was less time. The waiting room looked very nice. The staff was very friendly. More

by JOANNTUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jul 29, 2024 -

Gardena Honda responded

Hi Joann, thank you for sharing your experience with us! We are thrilled to hear that you had a positive visit and enjoyed our welcoming atmosphere. Our team works hard to provide excellent service, and we appreciate your kind words. We hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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