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Gardena Honda - Service Center

Gardena, CA

4.6
1,084 Reviews

1,084 Reviews of Gardena Honda - Service Center

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July 31, 2024

Professional service, I couldn’t have asked for a more efficient smooth experience and the communication was perfect. More

by SILVA.MARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Aug 01, 2024 -

Gardena Honda responded

Hi, thank you for your kind words! We are thrilled to hear that you had a professional and efficient experience with us. Communication is key, and we are glad that it was perfect for you. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2024

Always courteous and fast service. Always deliver service as promised. Have been coming here for ten years More

by java818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Aug 01, 2024 -

Gardena Honda responded

Thank you for your kind words and continued loyalty over the past decade. We're thrilled to hear that you've consistently had a positive experience with our service. We appreciate your support and look forward to serving you for many more years to come. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2024

Advisors are knowledgeable about the services needed in my vehicle, he was very friendly and made me feel comfortable More

by reuben170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauragui
Aug 01, 2024 -

Gardena Honda responded

Hi Reuben, thank you for your kind words! We're thrilled to hear that our advisors provided you with excellent service and made you feel comfortable. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2024

Staff were friendly and worked efficiently. The waiting room was clean and comfortable. Service was quick. More

by ERINAKALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Aug 01, 2024 -

Gardena Honda responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our staff friendly, our waiting room clean and comfortable, and our service quick. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2024

Miguel is always really helpful every time I come in to get my HRV serviced. More

by JOSLYNNDDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel aka MIKE
Aug 01, 2024 -

Gardena Honda responded

Hi Joslynn, thank you for sharing your positive experience with Miguel! We're thrilled to hear that he provided you with excellent service during your maintenance visit. If you have any more feedback or questions, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2024

Gardena Honda always provides the best service. Ana made sure I understood everything and her customer service was amazing More

by BREAHNANKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Aug 01, 2024 -

Gardena Honda responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Ana at Gardena Honda. Providing exceptional customer service is our top priority, and we're glad Ana made sure you understood everything. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2024

Dale was super helpful and communicated with me throughout the day what was needed for my car. He was able to negotiate better tires at a lower price for me More

by eosilla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Aug 01, 2024 -

Gardena Honda responded

Thank you for sharing your positive experience with Dale! We're thrilled to hear that he provided excellent communication and helped you get better tires at a lower price. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 31, 2024

I’m not convinced whit tha diagnosis for my air bags system and seevice adviser More

by Carmonaalex23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
López William
Aug 02, 2024 -

Gardena Honda responded

We appreciate you bringing this concern to our attention and would like the opportunity to go over our team's findings with you once again. At your convenience, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

July 30, 2024

You rock thanks for thw help always always happy wen we leave the shop..again thank ks More

by 1447MARIN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 31, 2024 -

Gardena Honda responded

Thank you so much for your kind words and 5-star rating! We are thrilled to hear that you always leave happy. We appreciate your support and look forward to serving you again soon. Let us know if there's anything else we can assist you with. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 30, 2024

Always a pleasure, thank you Art, I will come back soon to service my car. More

by Marisol Bermudez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Jul 31, 2024 -

Gardena Honda responded

Hi Marisol, thank you so much for your kind words! We're thrilled to hear that you had a great experience with us servicing your car. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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