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Gardena Honda - Service Center

Gardena, CA

4.6
1,084 Reviews

1,084 Reviews of Gardena Honda - Service Center

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August 10, 2024

They're good. Fair pricing and get things done pretty quick. Bought cars and gotten work done here, would recommend. More

by Maddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Aug 12, 2024 -

Gardena Honda responded

Hi Maddie! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our pricing fair and our service quick. We appreciate your recommendation and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 10, 2024

Great service. They were able to get it done fast. Called as soon as it was done More

by junichi_ito
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Aug 12, 2024 -

Gardena Honda responded

Thank you for the kind words! We're delighted to hear that you had a great experience with our service. Providing efficient and timely assistance is always our top priority. If you have any questions or need further assistance, feel free to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 09, 2024

"I recently visited this Honda dealership for an oil change, and the experience was extremely disappointing. After leaving, I realized my keys were missing and returned to the dealership. As a wheelchai More

by Gabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Guerrero
Aug 15, 2024 -

Gardena Honda responded

Gabby, While pleased to see our manager took this complaint seriously, we're very discouraged that this even happened in the first place. This is not how we treat our guests and we have made sure to address this appropriately and make sure that something like this does not happen again. Should you like to discuss this in any further detail, please don't hesitate to call me directly at 424-340-9120. I am here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 08, 2024

I've been a customer since I was 20 years old. And now I'm 54. The service is great. I think Honda dealer for servicing my car. More

by twaniadottson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DALE
Aug 09, 2024 -

Gardena Honda responded

Thank you for being a loyal customer, Twania! We're thrilled to hear that you've had a great experience with our service over the years. We appreciate your feedback and look forward to continuing to provide you with top-notch service for many more years to come. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 08, 2024

Great service very professional team glad I found my new Honda dealership to go to. More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel G
Aug 09, 2024 -

Gardena Honda responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and found your new Honda dealership. If you need anything in the future, don't hesitate to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 08, 2024

Dale very helpful upon check in. Made sure I only got services needed with maximum coupon discounts. Everyone very friendly. Had difficulty getting through on phone to make an appoin More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Aug 12, 2024 -

Gardena Honda responded

Fred, We're happy to see Dale was accommodating. We appreciate the feedback regarding the communication. We must do a better job of keeping guests updated on the status of their vehicles and we'll be sure to address this with our team. Thank you for bringing this to our attention and we'll see you at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 08, 2024

An amazing experience, Alexis helped me out and looked out for not only me but my car. More

by AngelFuentes112904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis quintanilla
Aug 09, 2024 -

Gardena Honda responded

Hi Angel, thank you so much for sharing your positive experience with us! We're thrilled to hear that Alexis provided exceptional service and took care of both you and your car. We truly appreciate your feedback and look forward to welcoming you back in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 06, 2024

Listened to my concern, checked it out, and fixed it. Professional and pleasant to work with. More

by Jlovepruitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Aug 07, 2024 -

Gardena Honda responded

Thank you for sharing your positive experience with us! We're glad to hear that our team was able to address your concern in a professional and pleasant manner. If you have any other feedback or questions, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 05, 2024

Even after new ownership, I am very pleased with my experiences. Convenient. Great personnel. Excellent customer service. Ryan, Alexis and Liz are awesome. Love the remodeled waiting area More

by travelingevangelist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hughes, Alexis Quintanilla. Liz introduced herself while I was in th warting area. She was pleasant, engaging and nice to talk with. She offered bottled water to everyone waiting
Aug 06, 2024 -

Gardena Honda responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us, even after the change in ownership. Ryan, Alexis, and Liz will be delighted to know they made your visit special. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 05, 2024

Worked with Alexis Quintanilla for the second time. He is really knowledgeable and efficient. Happy to take my car back to him. More

by Dalia Soto-Beltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Aug 06, 2024 -

Gardena Honda responded

Hi Dalia, thank you so much for sharing your positive experience with Alexis Quintanilla! We're thrilled to hear that he provided you with excellent service. We appreciate your loyalty and look forward to welcoming you back for any future needs. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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