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Gardena Honda - Service Center

Gardena, CA

4.6
1,081 Reviews

1,081 Reviews of Gardena Honda - Service Center

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August 17, 2024

First thing I like is they came right to me and started asking me questions what was my needs and concerns once I told them they jumped right on them there products knowledge was excellent and also told me More

by CR41838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his or her name but everyone I had contacted with was very personal
Aug 19, 2024 -

Gardena Honda responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided excellent service and product knowledge during your visit. We appreciate your kind words and look forward to continuing to meet your needs in the future. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 17, 2024

Great deal ship but I wish they closed later than 6pm because sometimes people need car service in the night as well More

by TONY310R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Aug 19, 2024 -

Gardena Honda responded

We always want to be as accommodating as possible and we will definitely be sure to take this into account. Thank you for both your business and your feedback. We hope your Honda is treating you well. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 17, 2024

Chris is always the best service advisor it is always willing to go above and beyond More

by VALLPALL112395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 19, 2024 -

Gardena Honda responded

Thank you so much for your kind words! We are thrilled to hear that Chris provided you with such exceptional service. Going above and beyond for our customers is always our top priority. We truly appreciate your feedback and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 17, 2024

They were nice and warm welcome cleaness and service was great and snacks and did a good service job More

by TIMOTHYWONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
art
Aug 19, 2024 -

Gardena Honda responded

Hi Timothy, thank you for the kind words! We're thrilled to hear that you enjoyed our warm welcome, clean environment, great service, and tasty snacks. We appreciate your support and look forward to welcoming you back soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 16, 2024

I felt they were not accommodating to my issue and felt they were "mansplaing" to me instead of speaking to me about my vehicle issues. More

by DISCOVERYOURTOMORROW
Recommend Dealer
No
Employees Worked With
Jairo
Aug 29, 2024 -

Gardena Honda responded

Accommodating each and every guest who walks through our doors is our number one priority, which is why this is discouraging to read. At your convenience, I'd like the opportunity to speak with you and learn more about what transpired during your visit. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

August 16, 2024

Excellent service excellent service excellent service excellent service excellent service excellent service excellent service excellent service More

by hbworkman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Aug 19, 2024 -

Gardena Honda responded

It's great to see you received 5-star service and we can't wait to work together again in the future! Hope all is well. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 16, 2024

Excelente atención al cliente Muy buen servicio automotriz Servicio completo sobre el mantenimiento del vehículo 10/10 More

by CARLADEAYALA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
Aug 19, 2024 -

Gardena Honda responded

Carla, gracias por la maravillosa reseña! Estamos encantados de saber que tuvo una excelente experiencia con nuestro servicio al cliente y servicios. Nos esforzamos por brindar un mantenimiento de vehículos de primer nivel y estamos encantados de haber cumplido con sus expectativas. Gracias por elegirnos! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

August 15, 2024

Service was quick and efficient and everyone was super nice. I enjoyed the visit. The atmosphere was amazing very clean. Very customer friendly I appreciate every aspect of the waiting room. I might come More

by Gaby S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I wish I remembered, we had a nice conversation about attending Gardena high school
Aug 16, 2024 -

Gardena Honda responded

Hi Gaby, thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We pride ourselves on providing excellent service and a welcoming atmosphere. We look forward to working together again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

August 15, 2024

Note que estan ahora muy bien organizados. Fueron rapidos y por consiguiente fuia el turno exelente More

by Maria Esther Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Aug 16, 2024 -

Gardena Honda responded

Hola María Esther! Estamos encantados de saber que tuvo una gran experiencia con nuestro servicio. Ser organizado y eficiente es nuestra principal prioridad, por lo que nos alegra saber que eso se refleja en su visita. Gracias por los comentarios positivos, esperamos volver a verte pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

August 15, 2024

Gentle Profesional Friendly Nice Good costumer service Helpful Clean Beautiful Good prices Good deals Very nice employees More

by Maldonadon1468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis is the best one for me
Aug 16, 2024 -

Gardena Honda responded

Thank you so much for the wonderful review! We are thrilled to hear about your positive experience with our team and services. Your kind words mean a lot to us. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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