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Gardena Honda - Service Center

Gardena, CA

4.6
1,104 Reviews

1,104 Reviews of Gardena Honda - Service Center

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November 18, 2024

Alexis is the GOAT! ! I get the best service every time I go to the service department. Alexis always makes sure I am up to date with all of my service requirements and m More

by GINAR2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 19, 2024 -

Gardena Honda responded

Ginar, we’re thrilled to hear about your positive experiences with Alexis! Providing top-notch service and clear communication is our priority, and we’re glad to know you feel confident in our care. Thank you for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

Professional, caring, and were very friendly and informativ . Very helpful attention to all details and a good handshake at the end More

by GARTERSUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Nov 19, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a positive experience with our team. Your kind words about our professionalism and attention to detail mean a lot to us. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

Kaled is great. He was very helpful and made the experience awesome👌 . Thanks for all your help More

by ANDROIDRANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaled
Nov 20, 2024 -

Gardena Honda responded

Thanks, Randy! We're thrilled to hear Kaled made your experience awesome. We appreciate your feedback and are glad you found our team helpful. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 18, 2024

Jairo me dio un servicio excelente, profesional , honesto y eficiente la mejor experiencia que en 14 años e recibido en Honda dealers More

by ossearsarenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Nov 20, 2024 -

Gardena Honda responded

Estamos encantados de saber de tu gran experiencia con Jairo! Nuestro equipo se esfuerza por brindar un servicio de primer nivel y es maravilloso saber que hemos dado en el blanco. Gracias por tus amables palabras y por elegirnos después de todos estos años! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

November 17, 2024

Very quick answer all my questions about my car and notifying when is my next oil change More

by IBRYAN022003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 18, 2024 -

Gardena Honda responded

Thanks, Bryan! We’re thrilled to hear that you found our responses quick and helpful. Keeping you informed about your car’s needs is our priority. We appreciate your feedback and look forward to assisting you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 17, 2024

The dealership was great and Sheik was very easy to work with. We did most of our talking via text and I just came in to pick up the vehicle. He was honest, friendly and easy to work with. I would definitel More

by KATHY.DONOSO
Recommend Dealer
Yes
Employees Worked With
Shiek and Bryan in finance
Nov 18, 2024 -

Gardena Honda responded

Thank you for sharing your stellar rating, Kathy! It's great to hear Shiek and Bryan delivered a 5-Star experience! We hope you love your new ride and we look forward to providing you and your loved ones with excellent service in the future. Take care! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 17, 2024

Very professional, quick and helpful. My advisor Benny was very knowledgeable and made me feel comfortable Getting my car serviced unlike other places that make you feel as if you don’t k More

by thayzburuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
Nov 18, 2024 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Benny! Our team strives to provide knowledgeable and genuine service, ensuring you feel confident and comfortable. Thank you for your kind words and for choosing us for your car servicing needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 17, 2024

Some employees don't have good customer service experience. Especially some of the people working outside telling you how to get in this lane,and when you need them to bring you your car. More

by ESTER6261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know there names.
Nov 18, 2024 -

Gardena Honda responded

You should be receiving 5-star service from everyone here, which is why we'd like the opportunity to learn more about what day and time you were here, so we can address this appropriately with our team and ensure all of our guests are receiving the best service possible. Please feel free to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 17, 2024

Set up an appointment with Alexis. He provides a great customer service. Next time you need to take your car for service ask for Alexis.. More

by BRADVAZQUEZ99194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 18, 2024 -

Gardena Honda responded

Thanks, Brad! We're thrilled to hear you had a great experience with Alexis. Our team is dedicated to providing excellent service, and we appreciate your recommendation. Looking forward to seeing you again for your next appointment! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 16, 2024

Trabajaron rápido y resolvieron el problema que tenia mi camioneta, a de más, me atendieron pronto al ir por ella More

by Gabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 18, 2024 -

Gardena Honda responded

Gracias Gabriela! Estamos encantados de saber que tuvo una gran experiencia con nuestro equipo. Nos esforzamos por lograr soluciones rápidas y un servicio atento. Apreciamos sus comentarios y esperamos poder ayudarlo nuevamente! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com