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Gardena Honda - Service Center

Gardena, CA

4.6
1,346 Reviews

1,346 Reviews of Gardena Honda - Service Center

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February 13, 2025

Great service customer service is excellent waiting area is nice and clean opens early i More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t
Feb 14, 2025 -

Gardena Honda responded

Thank you for your kind words, Maria! We're thrilled to hear you had a positive experience with our service and enjoyed the waiting area. Your feedback motivates us to keep improving. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 13, 2025

Visit was great, took under an hour to repair my taillight, and staff was friendly. More

by Charliemartinez33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Feb 14, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Charlie! We're thrilled to hear your taillight repair was quick and that our team made your visit enjoyable. We aim to provide efficient and friendly service, and it’s great to know we hit the mark! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 12, 2025

Excellent service, professional, and informative. Will definitely be bring my vehicle back to this location. More

by petechavira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 13, 2025 -

Gardena Honda responded

Thanks for your fantastic review! We're thrilled to hear you had a great experience with our team. We look forward to welcoming you back for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 11, 2025

I always receive excellent service from my Service Advisor Art Jauregui. Art is always helpful and explains everything to me in detail. More

by RMD4MOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauregui
Feb 13, 2025 -

Gardena Honda responded

We’re thrilled to hear you consistently receive excellent service from Art. Our team is dedicated to providing detailed assistance, and it’s great to know that Art is making a positive impact. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 11, 2025

Jiro is the worst service rep I’ve ever dealt with. Horrible attitude and even worse communication skills also treated me like some yhig More

by joshuapalacios214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jiro
Feb 11, 2025 -

Gardena Honda responded

Joshua, It's very discouraging to read about this negative experience with a member of our service team. When you have an opportunity, we'd like to learn much more about this. Please call me directly at 424-340-9120 at your convenience. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 10, 2025

Mike was wonderful and extremely helpful. He kept his word and assisted me in every way needed. More

by Jasmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Bryan, and Chris
Feb 11, 2025 -

Gardena Honda responded

Thanks for the great feedback, Jasmin! We’re thrilled to hear that Mike provided you with such excellent support. Our team is dedicated to helping our customers, and it’s always rewarding to know we’re making a positive impact. We appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 09, 2025

Mucho tiempo se tardaron bastante bueno al menos para mí fueron 4 horas solo por el cambio de aceite y cambiarle las luces More

by lopezvictor0269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No me acuerdo del nombre
Feb 11, 2025 -

Gardena Honda responded

Victor, Agradecemos tanto su paciencia como sus comentarios. Es importante que estemos completando los servicios de manera oportuna. Si desea hablar más sobre su reciente visita, llámeme directamente al 424-340-9120. Estoy aquí para ayudar. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

February 09, 2025

Excellent service by Art, this was my first time at this dealer and i prefer this one over the one i originally bought my vehicle at ! Thanks so much ART! You’re awesome!! More

by VG3023526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Feb 10, 2025 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear that Art made such a positive impression during your visit. Your preference means a lot to us, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 09, 2025

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by Brazd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't rechv
Feb 10, 2025 -

Gardena Honda responded

Thank you for the 5-star rating! We're glad you enjoyed your visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 09, 2025

10/10. Customer service is great, Managers are awesome. Very positive environment. They keep their word. They go above and beyond for their customers. Much More

by TH3CH4MP89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lopez, Andrade Betsy, ALSO THE SERVICE MANAGER, All managers i spoke with and all lower employees I spoke with were AWESOME
Feb 10, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience. Our team is dedicated to providing top-notch service, and it’s great to know that it made a difference for you. Your feedback motivates us to keep going above and beyond! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com